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“Convenient to airport” 3 of 5 stars
Review of Holiday Inn Express Hotel & Suites New Orleans Airport South

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Holiday Inn Express Hotel & Suites New Orleans Airport South
3.0 of 5 Hotel   |   110 James Drive East, Saint Rose, LA 70087 (Formerly Ramada Inn & Suites)   |  
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Ranked #2 of 2 Hotels in Saint Rose
GreenLeadersBronze level
leicestershire
Senior Contributor
38 reviews 38 reviews
30 hotel reviews
Reviews in 29 cities Reviews in 29 cities
24 helpful votes 24 helpful votes
“Convenient to airport”
3 of 5 stars Reviewed October 25, 2013

Conveniently situated 5 minutes from the airport with an efficient shuttle this hotel was clean and welcoming. Our room was spacious with a large bed and everything you would expect from a Holiday Inn Express. Next door there is a bar and restaurant selling good value food. My only concern was the breakfast. There was no hot food such as sausages, just biscuits, omletts and gravy. This was a surprise as all the other HI Express hotels we had stayed at across the USA always provided a much better breakfast. As for value, you pay extra for the location near the airport.

  • Stayed October 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, October 30, 2013
Thank you so much for your review. We are glad you enjoyed your stay. We do serve the brand standard Express Start breakfast. Some changes have been made and there are more to come soon on the standard breakfast bar. We do rotate the meat offerings daily, depending on the day we may have sausage, bacon, ham, or sausage gravy. And eggs are rotated between omelets and scrambled. Of course we serve biscuits daily! Thank you again for your review! We hope to see you soon.
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49 reviews from our community

Traveler rating
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    18
    7
    4
    4
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • English first
  • Any
English first
Washington DC, District of Columbia
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 21, 2013

This is a typical Holiday Inn hotel, but it's great (lowest) to redeem with HHilton. Free breakfast with typical continentel stuff like eggs, waffle, fruist and yogurt. Though, it didn' thave any meat, only buscuit and gravy -bummer. It's very close to the airport and surprisingly we weren't bother or notice any plane noises. The front desk people were nice and very helpful but other staff (like the ladies around the breakfast and another lady who was in uniform) was rude. We were using the cart to load our bags and before we finished, one lady from the hotel took our bags (2 small one off) and placed it on the ground and wheeled the cart away. They had 3 carts there. Overall, it's a good cheap and convience choice if you need to stay around the airport.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, October 22, 2013
Thank you for writing a review! I think you may have us confused, we do not accept HHonors Points, HHonors is for HILTON properties only. We are an IHG product. Also, we do not have waffles on our breakfast. Thank you for posting a review.
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Baton Rouge, LA
Contributor
14 reviews 14 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 28, 2013

Stayed at the hotel for one night for business. Room was clean, staff was friendly, and the pool appeared to be refreshing. There are not very many choices for food in the area; however, Voodoo Barbeque is a local chain restaurant next door and they have great food. The breakfast is your standard Holiday Inn Express Breakfast Bar which is the best in the business. My only issue, the AC kept shutting off; I sleep better with the fan running continuously. Needless to say, woke up several times during the night.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, September 30, 2013
Thank you so much for you review! I am sorry that you experienced issues with your A/C. We hope to see you again soon!
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goa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed September 27, 2013

the hotel stay was comfortable,,,,good location,,,the front office good,,,the rooms good,,clean,,,,the restaurant is good too ...the serving portion of the food was very big ,,,so keep this in mind and order,,,, but my stay at holiday inn was good

  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, September 30, 2013
Thank you so much for you review! We hope to see you again soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, LA
Top Contributor
75 reviews 75 reviews
19 hotel reviews
Reviews in 36 cities Reviews in 36 cities
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed September 9, 2013

I did not expect the hotel to be modern but it was. The room was spacious and well situated. There was a sitting room at one side. It was one mile from the NO airport, so it is very convenient. If the shuttle goes around more frequently instead of every half hour, I will give it a 5-star rating.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, September 10, 2013
Hello and thank you for your review! Our Shuttle service does run from 5am-1am, and is On Demand. You can call and request the shuttle at any time during those hours. Thank you for staying with us and we hope to see you again soon!
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1 review
5 of 5 stars Reviewed September 7, 2013

We had a great experience at this hotel. We checked in on 9/1 and stayed just the night. I made the reservation through Hotels.com and everything was great! My experience checking in with Alica was very professional, experienced, and helpful. The room was nice and the pool was refreshing. Thank you Alica.

  • Stayed September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, September 9, 2013
Thank you so much for your review! I also want to thank you for recognizing Alicia at our front desk. Thank you again and come see us again soon!
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Saucier, Mississippi, Usa
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 4, 2013

It is a very nice and quiet hotel even though we stayed during the Labor Day Holiday weekend. It was located very nicely away from all the city traffic but close enough to all of the attractions of the city. We had such a wonderful time. The front desk staff were very friendly, they spoke each time we left and re-entered the lobby. The housekeeping staff was outstanding. I have never encountered such caring housekeeping staff as I did the ladies and gentleman that was mopping the lobby floor and cleaning our room. Everyone was just so polite. The food was ok although, I would have loved to have gotten grits and bacon since we were visiting the south but maybe next time we're in the area to celebrate my husbands birthday. Overall we had a great time staying at the Holiday Inn Express.

Room Tip: The bed was really comfortable. I heard no airport noises in our room from the planes landing or lea...
See more room tips
Green Features: The hotel participates in the go green (environmentally friendly practices) but the girls changed our beds and gave us new towels and didn't have an attitude because we requested it. I felt like I was in a 5 star hotel without spending tons of money.
  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Matt M, General Manager at Holiday Inn Express Hotel & Suites New Orleans Airport South, responded to this review, September 8, 2013
Thank you so much for your review! We are so glad that we made your stay wonderful! Thank you for sharing your experience with our TEAM members as well. As for the airport, you are correct, we are just one mile away and on the other side of the runway, so we never have to hear the planes. Please come back and see us again soon!
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Additional Information about Holiday Inn Express Hotel & Suites New Orleans Airport South

Address: 110 James Drive East, Saint Rose, LA 70087 (Formerly Ramada Inn & Suites)
Phone Number:
Location: United States > Louisiana > Saint Rose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( Wi-Fi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Saint Rose
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Express Hotel & Suites New Orleans Airport South 3*
Number of rooms: 134
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Hotel & Suites, a New Orleans Airport SouthThe newest addition to the Big Easy is the Holiday Inn Express & Suites New Orleans Airport! We are conveniently located adjacent to the Louis Armstrong International Airport on Airline Drive in the James Business Park, just a short drive to Downtown New Orleans. ... more   less 
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Also Known As:
Ramada Inn And Suites New Orleans Airport
Ramada Inn & Suites New Orleans Airport Hotel Saint Rose
Ramada Saint Rose
Saint Rose Ramada

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