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“Nice place but very musty / mildew smell.” 2 of 5 stars
Review of BEST WESTERN Rayne Inn

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BEST WESTERN Rayne Inn
2.5 of 5 Hotel   |   1422 N. Polk St., Rayne, LA 70578 (Formerly Comfort Inn)   |  
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Special Offer
Stay 2X get $50 gift card
Ranked #1 of 2 Hotels in Rayne
Certificate of Excellence 2014
Texas, Australia
Top Contributor
73 reviews 73 reviews
41 hotel reviews
Reviews in 38 cities Reviews in 38 cities
24 helpful votes 24 helpful votes
“Nice place but very musty / mildew smell.”
2 of 5 stars Reviewed September 5, 2013

Convenient to gas stations, food store. Large truck stop across the parking lot. This BW has good parking for truckers. Nearby food is edible. McD and BK across the freeway. Laundry, exercise room. Quiet. Clean, No bugs. Decent hot breakfast of eggs and sausage/bacon. Unfortunately, the entire hotel has a very bad musty / mildew smell. I stayed here in early 2013 and used the heater so the smell was not too bad. Stayed one day in Aug 2013 and had to move to another motel in Scott, LA due to smell. Management was very nice and let me try 5 different rooms on 3 floors but all were the same :(
Its a shame. A nice place otherwise, but I cannot stay here again. Bleaching the A/C units would surely help.

Room Tip: 3rd floor quietest.
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  • Stayed August 2013, traveled on business
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review, September 24, 2013
I'd like to thank you for taking the time to write a review. I apologize for any inconvenience during your hotel stay. We routinely pull all filters out of our a/c units and clean them however we will be scheduling a date to pull all a/c units out of the windows and "wash them out"
I hope that you consider staying with us again.

Sincerely,
John O'Brien
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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90 reviews from our community

Traveler rating
    50
    21
    8
    5
    6
See reviews for
20
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27
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Jacksonville
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 28, 2013

This is one of the nicest hotels. I travel to Texas a lot on business from Florida and I always spend the night here. It is a very clean and comfortable hotel. The staff are friendly and very helpful by my third stay they all knew me and made me fell right at home.

  • Stayed August 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Richmond, Virginia
Top Contributor
61 reviews 61 reviews
8 hotel reviews
Reviews in 24 cities Reviews in 24 cities
20 helpful votes 20 helpful votes
3 of 5 stars Reviewed August 23, 2013 via mobile

We passed up Lafayette to get a few miles down the road, and stayed in Rayne. Stop in Lafayette or continue to Lake Charles if set on a Best Western. Location shares truck stop parking lot. Lobby smells like chlorine, clerk was pleasant. Third floor room facing the interstate, you could hear truck traffic all night. Wet feel to rooms, very old towels, one had hole in it. Bed slept nice and air was cool not cold. Place needs carpet update, and rooms updated. Old bathroom, toilet rattles. Breakfast bar was ok, but limited. You can stay cheaper at nicer places.

  • Stayed August 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review, August 28, 2013
On behalf of our entire team, I'm truly sorry that your experience at our hotel was not a good one.
I'm excited to say that we will be renovating in the near future. We are replacing our interior and exterior carpets as well as our in room furniture. I hope that you consider staying with us again.

Respectfully,
John O'Brien
General Manager
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Louisiana
Top Contributor
53 reviews 53 reviews
19 hotel reviews
Reviews in 33 cities Reviews in 33 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed August 19, 2013

We attended the Le Cajun (Cajun French Music Association) Festival at the civic center. The hotel was convenient to that location. The staff was hospitable and the hotel was very clean. It was close to the interstate and truck stop, but we did not experience any disturbing noise from that; sleep was good. Breakfast had the basic waffles, egg, sausage, yogurt, pastries, and cereal. The taste was good and the area was clean.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review, August 28, 2013
Thank you for taking the time to give us a review. We are happy to hear that your experience with us was a memorable one. If you are ever in the area again, please come in stay with us.

Respectfully,
John O'Brien
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
4 of 5 stars Reviewed August 5, 2013

We have managed motels in our past and Frog City - Rayne was an enjoyable stay. We were close to good quality and regional food at fair price. We have not stayed much in motels in the past years for we have traveled by RV but age has changed our life style.

  • Stayed August 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
JTObrien, General Manager at BEST WESTERN Rayne Inn, responded to this review, August 28, 2013
Our team would like to let you know that we appreciate your feedback about our property. We look forward to you staying with us again if you are ever in the Rayne area.

Respectfully,
John O'Brien
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Tunisia
1 review
5 of 5 stars Reviewed August 1, 2013

We stayed here on a business trip to LA, did some gaming and great restaurant. We played slots and walked and had drinks to. We will be coming back often to Rayne for travel. We will consider staying here next time if cost affordable.

  • Stayed July 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Fresno, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed July 25, 2013

I am a frequent flyer of hotels. I travel 50% of the year and I am particular about where I chose to sleep. The hotel had an unusual smell. There were spider webs in each corner of the room and on the lamp shades.

  • Stayed July 2013, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Rayne Inn

Address: 1422 N. Polk St., Rayne, LA 70578 (Formerly Comfort Inn)
Phone Number:
Location: United States > Louisiana > Rayne
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Rayne
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — BEST WESTERN Rayne Inn 2.5*
Number of rooms: 52
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