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“Can someone say RUDE!!” 1 of 5 stars
Review of BEST WESTERN Magnolia Manor

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BEST WESTERN Magnolia Manor
2.0 of 5 Hotel   |   234 Lobdell Highway, Port Allen, LA 70767   |  
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Ranked #5 of 11 Hotels in Port Allen
Keller, TX
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
18 helpful votes 18 helpful votes
“Can someone say RUDE!!”
1 of 5 stars Reviewed February 14, 2006

Out of desperation - while on a business trip - I encounter the Best Western Magnolia Manor in Baton Rouge, Louisiana - all other hotels in the area were completely full - I can see why this one was not.
The manager was absolutely rude - I had requested a non smoking room - he argued with me that I had requested smoking; no elevator - had to haul (woman traveling alone) a large suitcase with a week's worth of items up the stairs after he refused to help me; there on business - the internet was down - I heard him on the phone issuing a $5.00 credit for the inconvenience - I asked for the same credit - and was told NO - no reason, no explanation - just said they weren't doing that any longer - it was 10 seconds after he gave the phone credit - just rude, rude, rude - I am from Lafayette - we don't treat people that way - he is a "foreigner" - and obviously has not received training from Best Western with regard to Customer Service - I did their requested survey online - still no offer of resitution - still no apology - so Best Western in general must support rude behavior from their hotels and managers.

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62 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Additional Information about BEST WESTERN Magnolia Manor

Address: 234 Lobdell Highway, Port Allen, LA 70767
Phone Number:
Location: United States > Louisiana > Port Allen
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
Ranked #5 of 11 Hotels in Port Allen
Price Range (Based on Average Rates): $
Hotel Class:2 star — BEST WESTERN Magnolia Manor 2*
Number of rooms: 100
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Also Known As:
Best Western Port Allen
Port Allen Best Western

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