I was in town visiting one of the Federal prisons in the area on business and chose this hotel because of their points program and of course the other experience I have with the chain...
I called and got directions from the airport and the young lady at the counter gave them to me easily... then when I went out a different exit and got a little lost, I called back and she totally stayed on the phone with me the entire way and got me to the property...
When I got there, she had a map waiting for me with directions to the prison complex for the next morning... plus places for me to have dinner that night! What good customer service!!
They put me in room 113, which is a handicap accessible room.. .why, I'm not sure... however it seemed like a normal room so all is well.. except it's right across from the breakfast room and a little noisy in the morning time... Also -- the air conditioning was a little loud in the room and made some weird noises...
I did tell them at the front desk in the morning and she said that the manager would contact me... Sure enough she did and add an additional 1,000 points on my rewards account... without me even asking for anything!
All in all... it's a good property if you are in the Alexandria area and I recommend it. Feel free to contact me with questions!
- Also Known As:
- Country Inn And Suites Pineville
- Country Inn & Suites Pineville Hotel
- Country Inn & Suites Pineville Hotel Pineville
- Country Inn Pineville
- Pineville Country Inn
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