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“I like it!” 4 of 5 stars
Review of Bearland Paradise Resort

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Bearland Paradise Resort
Tan Pael Subdivision, Tigbauan, Iloilo Province 5021, Philippines   |  
Hotel amenities
Ranked #1 of 2 Tigbauan B&B and Inns
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
“I like it!”
4 of 5 stars Reviewed June 8, 2013 via mobile

One of the newest resort/hotel in Iloilo. Excellent amenities, clean and nicely done cabanas, staffs are very attentive but we're told that the restaurant is still in progress so they offer bar foods for now. Although price is kinda pricey, I guess, they target a certain crowd. I wish they offer free use of towels though.

  • Stayed June 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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37 reviews from our community

Traveler rating
    17
    11
    5
    3
    1
See reviews for
14
3
2
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2013 via mobile

This place had been open for some time and i have seen it grow. Recently seeing it under the new management and increased staff i see very promising things happening to this place. The quality of everything in the resort is surely going to be up to par with other international resorts. It being close to the city, one would not need to go out of the country or even leave the island for a great experience.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013 via mobile

Heard this resort from my friend and came highly recommended.. It's a beautiful place to relax and unwind, the place is amazing. The service is very good and the people that work there are very friendly. Got nothin to complain about that. They will actually give you what you need. The prices are good, so are the rooms we stayed at. Everything seems to be working fine. And plus the owners ate very friendly. So yeah that sums it all up for my stay at Bearland Resort. If y'alls want a nice place to relax amd enjoy a great vacation i would recommend the place to everyone.

  • Stayed March 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pototan, Iloilo, Philippines
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 5, 2013

My girlfriend and i are regulars at the resort because it gives us that stress free environment only minutes away from the city, 30-45mins depending on the traffic. The facilities are comparable to the classy hotels they have in boracay with a bit more privacy since not a lot of people visit the place. Im guessing its because its a little pricey, but i get it. Its like going to a club with a cheap entrance fee compared to one with a higher door charge, you see the difference in the crowd that goes there. You get what you pay for: clean rooms, hospitable staff, well maintained facilities, a sunken bar, a pool with a view of the tigbauan shoreline, and did i tell you about the jacuzzi?
Overall, i highly recommend this place. Everytime i have a visitor i always bring them to the resort and it has never failed to impress.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boracay, Philippines
1 review
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 11, 2013

the resort looks good awesome but the money what you pay for its not value too expensive theres an entrance fee when you enter to the resort and if you go to swimming again you need to pay, price value of the room so high but not comfortable when we was there with my girlfriend ac broke down they give us an electricfan still room was so hot until we check out the ac not fixed the service staff in they dont know what there doing especially in the housekeeping see if you pay for room 2,000 peso what do you expect??? but the thin lady in the pool bar is great she exceed to give satisfaction to the guest i think more business they will get if the management will do something wake up////......

Room Tip: dont go there....
See more room tips
  • Stayed October 2012, traveled as a couple
    • 1 of 5 stars Value
    • 5 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPR_DHM, Manager at Bearland Paradise Resort, responded to this review, June 6, 2013
Dear Albert B.
First and foremost, please understand that we are very sorry to hear that you encountered an underwhelming stay with us at Bearland Paradise Resort. We are currently under new management and have taken the necessary steps to provide excellent service from bottom up. All staff and corresponding-delegated supervisors are now designed to provide excellence in all areas and ensure there are no faults to your time here. We hope that you reconsider a visit with us, and give us the opportunity to satisfy your return.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Denmark
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 6 cities Reviews in 6 cities
23 helpful votes 23 helpful votes
2 of 5 stars Reviewed March 5, 2013

We stayed in Cabana 3 for 8 nights. we arrived mid-day and were very tired from more than one day travel. It was nice of them to say that we can settle our payment when we have time. the room was ok, bed was good, but no phone. we have to go to the reception everytime we need something. There's no place you can hang your used towel if you want to use it agan. the only place is in the toilet where you can find two hooks, they have to think that their cabana can accomodate 4 persons. they provide 1 roll of toilet paper for four persons in one day. i can't understand why they don't leave extra roll. if you run out of toilet paper after 7pm, well, use your finger because there's nobody left in the resort to ask for toiletpaper execpt for the security guard who ofcourse does'nt have an access in their stock room.

Food: i give praise for the staff for making an effort to Cook dried fish for me one day since i miss eating it for breakfast. we always tell them day before what time we are going to eat the NeXT morning, but they were never on time. the only time the breakfast was ready when we came was, the time we came late for our breakfast since we knew they would be late anyway.our last morning in the resort was devastating. i requested for 7am breakfast but the food arrived more than 30 minutes late. no professionalism at all! i understand that their kitchen is outside the resort since the restaurant is under construction. but i dont understand why their two waiters/bartender didn't even gave us water or juice while we were waiting for our food. when the waiter arrived with the food, it was also him who made the juice and gave us water. should'nt they help each other???

Staff:reception staff was just OK. in our 9 days stay, i saw a lot of bystanders sitting on the top part of pavillion watching everybody swimming in the pool. some staff were not in uniform. nice of them to help us carry our things but i was really confused if they were really working for the resort. i suggest that they would train their staff specially their waiters and bartenders and teach them what SERVICE is.

i invited 5 friends to come in the resort for lunch and ofcourse i ordered lunch in the resort for 10 people (5 friends + 4 of us). but the crazy thing was, i also have to pay for my friends' entrance fees! have you tried sitting in a restaurant and paid for your tables and chairs?? that's what i felt like!

my family came for visit, and my sister forgot to bring towels. i ofcourse paid for their entrance plus swimming pool fee. this time we brought our own food like everybody does. since my sister does'nt have her towel, i asked the staff if i can barrow one. and she told me it costs 200 pesos to rent the towel! we spend more than 50,000 pesos for 8 nights in this resort and get charged 200 pesos for the towel? is this a joke??

WATER: bearland paradise resort have a nice shower, but no decent Water! my father in law was left alone in the cabana since he want to shower. but suddenly, i saw him running to the reception with shampoo on his hair and soap all over his body!

I totally does'nt recommend this resort! but i would maybe come back in this resort since this is the cleanest and closest resort to where my family lives..

december 23-26, 2012, januar y4-7,9-11, 2013

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BPR_DHM, Manager at Bearland Paradise Resort, responded to this review, June 10, 2013
On behalf of Bearland Paradise Resort and the entire staff here, I am very sorry to hear about your underwhelming stay with us. Please be advised that we are under new management and complete restructuring of our entire resort. We have taken your mentioned concerns into account and have made the necessary changes.

We really do hope that you reconsider a stay with us. It will be our ambition to provide a new, more positive-filled stay with us here at Bearland Paradise Resort.

We sincerely apologize once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mackay, Australia
1 review
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed February 14, 2013

The place is really beautiful for Iloilo's standard but the staff and the facility are not ready to accommodate the need of the customers. I have to call their attention to several things that is only discovered not to be working when you need it: no water for the flushing of the toilet, water stops in the middle of your shower, TV set not working and unit needs to be changed and Wifi very slow and hardly working.It has to be reported walking to their office everytime as there is no intercom/ telephone system. All these things should have been checked before allowing a customer to check in considering that the place is not cheap.

The restaurant is not ready to serve food and what was served to us is already cold. Very limited options and does not taste good at all.

When I checked out the next day, they had problem with the EFTPOS machine and the response of the machine was to call the bank. The staff and I pressume owner /manager does not even know their merchant number. I have been a merchant myself and it is very important that you know the merchant number as there will always be problem with online transactions. I waited for over an hour and knowing it is not going anywhere decided to pay in cash which made it inconvenient for me. I was just given 10% discount with all the hassle and the wait.

Needs a lot of improvement when it comes to fine details. I will still go back, if there is no other better resort to open in Iloilo in the next years.

  • Stayed February 2013, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Bearland Paradise Resort

Address: Tan Pael Subdivision, Tigbauan, Iloilo Province 5021, Philippines
Location: Philippines > Visayas > Panay Island > Iloilo Province > Tigbauan
Amenities:
Bar / Lounge Beach Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 2 B&Bs / Inns in Tigbauan
Price Range (Based on Average Rates): $$
Number of rooms: 30
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