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“Very Helpfull.” 4 of 5 stars
Review of Mercure Bolton Georgian House Hotel

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Mercure Bolton Georgian House Hotel
3.0 of 5 Hotel   |   Manchester Road, Blackrod, Bolton BL6 5RU, England (Formerly Mercure Bolton West Hotel)   |  
Hotel amenities
Ranked #1 of 1 Hotels in Blackrod
Newcastle upon Tyne, United Kingdom
1 review
1 helpful vote 1 helpful vote
“Very Helpfull.”
4 of 5 stars Reviewed April 24, 2013

Due to my working commitment, i now stay in the Mercure Bolton Georgian Hotel 3 to 4 days each week. Its location is perfect (2 mins from the M61 motorway) all the staff are very polite and friendly.

Ashley the local bartender is very effiecent, polite, friendly, helpfull and also make you feel at ease, following a stressfull day at work.

On a plus the hotel has now upgraded to free WI FI throught the hotel.

All facillities and food are excellent.

  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 26, 2013
Dear George

Please accept my thanks for your excellent review of our Hotel on Trip Advisor. I'm really pleased you enjoyed your stay so much.

Once again it is great to see the team mentioned for being great on Trip Advisor, they really are a credit to our business, and I thank you on behalf of all of them for recognising them, especially Ashley Holden.

We look forward to welcoming you back to the Mercure Bolton Georgian House Hotel again soon,


Kind Regards




Eric Spencer-Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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325 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Fleetwood, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 23, 2013

We have just returned from a two night stay at the Mercure Bolton Georgian House Hotel, We found the staff very helpful and friendly. The breakfast and service both mornings was excellent. We enjoyed using the pool and facilities each day. Would book again without hesitation.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 26, 2013
Dear Allen C

Please accept my thanks for your excellent review of our Hotel on Trip Advisor. I'm really pleased you enjoyed your stay so much.

Once again it is great to see the team mentioned for being great on Trip Advisor, they really are a credit to our business, and I thank you on behalf of all of them for recognising them.

We look forward to welcoming you back to the Mercure Bolton Georgian House Hotel again soon,


Kind Regards




Eric Spencer-Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mount Prospect, Illinois
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed April 22, 2013

I stay here whenever I visit my UK distributor. Time to give props...great property, bar, WI FI location.

I wish they offered more than a traditional English Breakfast. We Americans like our Omlettes...I am tomatoed out :)

  • Stayed April 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 23, 2013
Dear Senorluz1,

Thank you for taking the time to write such a great review on Trip Advisor about our stay with us. I am always delighted to read such good reviews.

Be assured that although we do not advertise Omellettes on he Breakfast Menu, the Kitchen Team would be more than happy to do them for breakfast you.

I look forward to welcoming you back to the Hotel again soon.

Kind Regards


Eric Spencer-Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Morpeth, United Kingdom
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 22, 2013

Stayed one night- good facilities- pool etc, food and service very good; breakfast was excellent. Room was very clean and comfortable. Staff very helpful and considerate .Appearance of hotel spoilt when you drive out by broken fencing showing unkempt area of ground with pile of discarded tyres etc.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 23, 2013
Dear Andrew B,

Thank you for taking the time to leave such positive comments on Trip Advisor following your stay at the Mercure Bolton Georgian House.

I will pass on your comments to the team, whom I am sure will also be pleased with your feedback.

In regards to the wall at the back of the Hotel, we are in the process of having the wall repaired and are waiting on contractors.

I look forward to welcoming you back to the Mercure Bolton Georgian House again soon.

Kind Regards



Eric Spencer-Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
York, United Kingdom
Top Contributor
118 reviews 118 reviews
34 hotel reviews
Reviews in 56 cities Reviews in 56 cities
80 helpful votes 80 helpful votes
4 of 5 stars Reviewed April 21, 2013 via mobile

We had booked a superior room, which put us on the top floor. We didn't think the "superior" just meant higher up!!! The bed was only just about big enough to be a double. We complained, and were moved to the first floor and a reasonable sized room with a decent bed. Everything else was fine.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 22, 2013
Dear Stuart B,

Thank you for taking the time to review the Mercure Bolton Georgian House on Trip Advisor.

I was pleased to see that you enjoyed your stay and the Team was proactive in dealing with your issues.

Many Thanks for your review and look forward to you returning to the hotel again soon.


Kind Regards


Eric Spencer-Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Colchester
2 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 18, 2013

After a very good all round stay in Room 770 10 days or so earlier (3-5 April) this stay 14-15 April in Room 892 was a disappointment. The room is in the attic and a odd shape and no sofa. One window was filthy (maybe a problem with access at this height) and the full length curtains on both windows covered the radiator under each window which is daft as does not let warmth out. If the radiator valve on one radiator was set above 2 there was an enormous graunching screech and had to be turned down. The keyboard to use with on-TV internet was dead so no internet by this means. The TV was so far away from the bed that the TV remote was out of range from the bed. My burger served in the bar was overdone and leathery but when mentioned to the delightful Irene she was most apologetic and organised a free drink. Irene's people and customer relations skills are excellent and she should be running the hotel (she probably does !!). Breakfasts on both visits were very good but why no black pudding - this is Lancashire !?. I mentioned the radiator valve and keyboard to reception on checkout. Can I have Room 770 back next time?

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 19, 2013
Dear ribblevisitor,

Thank you for taking the time to review the Mercure Bolton Georgian House on Trip Advisor.

I thank you for your constructive feedback, to which I will review with the team, and I will obviously pass on to your feedback to Irene Harper, who I know will be really pleased with your feedback.

By all means, please feel free to contact me directly the next time your are booking a room, and I will allocate room 770 to you if it is available.

Kind Regards


Eric Spencer-Smith
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
Reviews in 24 cities Reviews in 24 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed April 17, 2013

Stayed here for one night and also attended a conference here the next day. Check in was fast and pleasant, we went to the restaurant for dinner which was lovely. The person I travelled with is a celiac but the waitress was really good and checked with the chef to make sure he could cook what she wanted the way she needed to have it-I thought it was brilliant that they were so accommodating. Breakfast the next day was also really good with plenty of choice.

The room was huge and just what I expected really (although it was a little cold!)

The reception staff were really friendly and helpful with ordering taxis etc, I'd definitely stay here again if I was in the area.

  • Stayed February 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm_mercureboltonwest, General Manager at Mercure Bolton Georgian House Hotel, responded to this review, April 19, 2013
Dear Emsworth89,

Thank you for taking the time to review the Mercure Bolton Georgian House on Trip Advisor, it is always a pleasure to receive good feedback.

Its always great to see that the team have gone the extra mile to make your stay special. I have passed your comments on to them.

I look forward to welcoming you back to the hotel again in the near future.

Kind Regards



Eric Spencer-Smith
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Mercure Bolton Georgian House Hotel

Address: Manchester Road, Blackrod, Bolton BL6 5RU, England (Formerly Mercure Bolton West Hotel)
Location: United Kingdom > England > Greater Manchester > Bolton > Blackrod
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Blackrod
Price Range (Based on Average Rates): $
Hotel Class:3 star — Mercure Bolton Georgian House Hotel 3*
Number of rooms: 91
Official Description (provided by the hotel):
Former Georgian Country House with spa & leisure facilities, set in a beautiful part of Lancashire; gateway to the Lake District. ... more   less 
Reservation Options:
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Also Known As:
Ramada Bolton
Oldham Ramada

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