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“Always a Pleasure to return to Comfort Suites Natchitoches!” 5 of 5 stars
Review of Comfort Suites Natchitoches

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Comfort Suites Natchitoches
151 Hayes Ave, Natchitoches, LA 71457   |  
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Ranked #3 of 14 Hotels in Natchitoches
New York, New York, United States
Top Contributor
212 reviews 212 reviews
22 hotel reviews
Reviews in 63 cities Reviews in 63 cities
109 helpful votes 109 helpful votes
“Always a Pleasure to return to Comfort Suites Natchitoches!”
5 of 5 stars Reviewed September 23, 2013

Due to a death in the family, we needed to get quick reservations in Natchitoches so that we could fly in and coordinate & plan my fiancee's fathers funeral. We booked online at ChoiceHotels.com and it was seamless as always. In fact, I needed to cancel my Thanksgiving reservations and re-book for this trip and it worked flawlessly .Naturally with all the rushing around, we had forgotten some personal items (toothbrushes, toothpaste etc) but as always, Comfort Suites came through with replacements. Check-in was a breeze considering we arrived at 11pm from Alexandria International Airport and the service at the front desk was just fantastic. We booked a King Suite and I was fortunate to get the same room i had stayed in 2011 (Room # 205). All rooms were spotless and the bathroom was as clean as could be. If I had to make any negative comments, it would be that the room really was too dark in the evening and needed more lighting and the mattress could have been a bit firmer. Breakfast selections were wonderful and quality of food was fine. Parking was more than plentiful and access to Natchitoches was a quick 8 minute drive down LA-6. Please note that from a GPS standpoint, use an alternative address for Comfort Suites as 757 Hayes Avenue does not work with mapquest or Garmin. I used Wendy's at 5103 University Pkwy as its right near Comfort Suites or use Latitude: 31.728081 Longitude: -93.15258. Wireless Internet connection was fast and connecting was hassle free....In terms of $$, we feel that Comfort Suites delivers great service and value for what you will pay. We hope to be back in the near future and would always consider Comfort Suites to be our home away from home ....

Room Tip: King Suites on the 2nd Floor a great value ......
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  • Stayed September 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, February 18, 2014
Wow, we are blown away by your review of our property during what was difficult time for your family. One of the best compliments a hotel can received is to be called a "home away from home". Thank you for taking the time to write this and sharing your experience. We look forward to seeing you again soon.
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77 reviews from our community

Traveler rating
    54
    15
    5
    1
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25
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • English first
  • Any
English first
Contributor
20 reviews 20 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 7, 2013 via mobile

We stayed one night in a king. We had room 106 which was right beside the pool. The room was very small and the bathroom even tinier. The door to the bathroom opened inward and would have made more sense opening outward. The bed was extremely comfortable. The fridge and microwave were nice touches. The internet sucked but thats normal it seems for most hotels. The front desk guy was wonderful and the lobby smelled clean when you walked in. The pool was good but needed a skimming across it. The noise from the pool didn't bother us until the morning while we were trying to sleep and we could hear people talking. Breakfast was plentiful although we didn't partake.

  • Stayed September 2013
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, February 18, 2014
We appreciate your honest opinion and review of our property. Thank you so much for the kind comments about our front desk staff and cleanliness of our lobby. We have taken steps to improve some areas that you mention such as the pool and internet speed. We hope to see you again in the future. Again, thank you for your review.
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River Ridge, LA
Contributor
19 reviews 19 reviews
11 hotel reviews
Reviews in 8 cities Reviews in 8 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed August 25, 2013

We’ve stayed at this fine facility before (and found it to be new, comfortable & nicely decorated), but I’m writing this particular review because I was equally impressed when I DIDN’T stay there! The Front Desk was amazingly helpful and understanding when I had to cancel my reservation 5 minutes after I arrived. I wish I had gotten the name of the sweet Receptionist who was so kind and understanding.

My sister & I checked in Friday, Aug 23rd, excited to be in Natchitoches to visit with our nephew, niece and their brand new baby. After we had brought all our stuff up to our room, we got a call telling us that the baby was being rushed to an Alexandria hospital. We were able to cancel our reservation with no problem. Of course, we chose Comfort Suites when we got to Alexandria! Who wouldn’t?

Thanks to the staff, management & owner of the Comfort Suites in Natchitoches. We will be back! You're simply awesome!!!!!!

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, February 18, 2014
Thank you for taking the time to write this review! We understand that unplanned situations do occur and I am very pleased to hear the front desk was accommodating to your circumstance. We look forward to seeing you soon!
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Gulf Breeze, Florida
Top Contributor
100 reviews 100 reviews
18 hotel reviews
Reviews in 27 cities Reviews in 27 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed August 9, 2013

This is the second time we have stayed @ this fine hotel...better than most 2 1/2** in cleanliness, size & breakfast offerings! This delightful town of Natchitouches established in 1714 on the Cane River is charming and historic. A wonderful place to stroll & enjoy good eating...a must see! Just off I-49, a delightful North-South divided highway drive through Louisiana!

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, December 12, 2013
Thank you for taking the time to write us this wonderful review! Having you as a repeat guest is the best compliment! We are so happy that you enjoy the charm of Natchitoches and thank you for sharing you pictures on here. We look forward to seeing you again soon.
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Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed July 29, 2013

Traveling all day with 2 kids you want a non-event ending, right? So first the toilet had been used by a maintenance worker or something. Then the sheets for the pull out sofa were wet. The front desk clerk (sorry I never got your name!) was superb. Rushed up to clean the lou herself. Offered to move us. Apologized. Then the sheets. Instantly had new sheets. Again offered to move us. Brought cookies.

Things happen. Her genuine concern and response made these the most trivial of hassles for us. Excellent hotel, exceptional service!

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, September 13, 2013
Wow, I really can't thank you enough for the review! We really appreciate your understanding for the hiccups you experienced at the beginning of your stay. We are so happy that you gave us the chance to turn things around! It's guest like you that make our jobs so enjoyable, even when the unexpected happens! Thanks again!
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Houston, Texas
Senior Contributor
34 reviews 34 reviews
17 hotel reviews
Reviews in 19 cities Reviews in 19 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed July 28, 2013 via mobile

The first room we got was on the first floor by the pool. We had drove 8 hours and really did not care to hear the children having a really good time. The hostess glady moved us to a really nice and quite room. No problems. Great place to stay.

  • Stayed July 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, September 13, 2013
Greetings Houston reviewer!!! Thank you for taking the time to wirte us this review! Very happy to hear the guest service agent was able to move you to a room that was more comfortable for you. We understand that every guest is different and try to meet each guests' standards and expectations, so it's very nice to hear we were able to do that for you! Happy traveling!
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Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 11 cities Reviews in 11 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 27, 2013 via mobile

We stayed here last night on our way home from Gulf Shores. Pleasantly surprised as this was our first stay at a Comfort Inn. New hotel and loved the paint they chose for our room, a king suite. Room was super clean, staff was very friendly, free breakfast was the typical but nice to have it available to us early risers. The room was quite, even the ac. Sure wish they had better restaurants close by for dinner, though. We ate dinner at I-Hop. Won't make that choice again.

Stayed July 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ComfortSuites228, General Manager at Comfort Suites Natchitoches, responded to this review, September 13, 2013
Thank you Sharon M. for this wonderful review! We're happy to see you liked the style of our rooms. We have a great staff that help keep our hotel looking new and clean and we are thrilled to hear that you noticed that! We are hoping soon to have new developments by our property to offer guest more dinner options! Hope to see you again soon!!!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Comfort Suites Natchitoches

Address: 151 Hayes Ave, Natchitoches, LA 71457
Phone Number:
Location: United States > Louisiana > Natchitoches
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites
Hotel Style:
Ranked #3 of 14 Hotels in Natchitoches
Price Range (Based on Average Rates): $$
Number of rooms: 83
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