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“Very nice” 4 of 5 stars
Review of TownePlace Suites Monroe

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TownePlace Suites Monroe
2.5 of 5 Hotel   |   4919 Pecanland Mall Drive, Monroe, LA 71203   |  
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Free Parking
Ranked #1 of 15 hotels in Monroe
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
Reviews in 16 cities Reviews in 16 cities
5 helpful votes 5 helpful votes
“Very nice”
4 of 5 stars Reviewed July 16, 2013 via mobile

Friendly staff! They were so kind, and even remembered taking my reservation. That's a forgotten thing in the hospitality industry. The room was clean, and larger than I thought it would be. Bed and pillows were perfect for me. Comfy comfy.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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70 people have reviewed this hotel

Traveler rating
    47
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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • English first
  • Any
English first
Senior Contributor
22 reviews 22 reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed July 8, 2013

The hotel was really nice, the staff was friendly, and the breakfast was good. The bed was very comfortable and the room was reasonably priced. The location was perfect, it is right next to the mall and there are tons of places to eat. They have a $75 pet fee, but it was great that we could have our pets with us at all. The only two complaints that I had was the coffee pot had old coffee in it, so old it was moldy. Seconly was that I had to go down to the lobby to get conditioner and shampoo. That is the only reason they didn't get a 5/5.

Room Tip: If you are going westbound on I-20, make sure you take a right off the highway. It looks like you ca...
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  • Stayed July 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cleveland, Tennessee
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed July 5, 2013

This hotel was chosen because it is pet friendly. The fee was $75!!!! Our room was $99 booked on the internet. I asked to make sure that the pet fee was correct when we checked out. This is not explained in any of their listings. My dog didn't even get a complimentary breakfast! I am very disappointed in Marriott. My 6 year old dauschund is better behaved than most children. I know that special cleaning has to be done (supposedly) after a pet stay but to be honest our room could have been cleaner to start. The baseboards in the bathroom were dusty, the vanity had water streaks down the cabinet doors, and the carpet corners and furniture all needed to be vaccumed when we arrived. I guess that no pet owner had that exclusive $75 cleaning before us. Shame on you Marriott for advertising something that you are not.

Room Tip: We stayed on the 4th floor and it was still loud.
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  • Stayed July 2013, traveled as a couple
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Moorestown, New Jersey
Senior Contributor
27 reviews 27 reviews
13 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed July 2, 2013 via mobile

Wonderful room with comfy beds. Could have moved in with the complete kitchen an home cooked breakfast. Only negative was the smell in the lobby was quite strong from their cleaning products ..... Vanilla, maybe?

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grapevine, Texas
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed June 11, 2013 via mobile

Felt very good about the stay. The hotel was relatively new. The rooms were very clean. The linens, towels, beds very clean. The room wasn't fancy but had all we needed. The toiletries in the bathroom looked gross. Like someone spilled make up or gunk in them. Took them back and the person at the desk offered no explanation, almost looked annoyed. The complimentary breakfast was plain but was fine for a hotel where I didn't expect frills. There was a non refundable $75 charge for my pet too.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Crown City, Ohio
Contributor
18 reviews 18 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 9, 2013

Easy access from I20. CLEAN, nice front desk lady, lots of parking, plenty of restaurants nearby. Nice size room, no complaints !! Stayed at a Residence Inn last night & it is comparable to it. I've not been disappointed in any of the Marriott properties.

Stayed June 2013, traveled with family
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Houston, Texas
Top Contributor
113 reviews 113 reviews
52 hotel reviews
Reviews in 65 cities Reviews in 65 cities
71 helpful votes 71 helpful votes
4 of 5 stars Reviewed April 23, 2013

This was our first stay at the TownePlace Suites property type by Marriott. It is a suite room similar to but a bit smaller than a Residence Inn. It is larger than a Springhill Suite room and it has a kitchen. This place was very clean, comfy. roomy. The ONLY downside to this property is that there seems to be a motion sensor attached to the thermostat. So when you sleep at night, the air conditioning temp goes up because there is no movement in the room. Well duh, you are asleep. The room got rather warm and uncomfortable. The moment we got up and moved around in the morning, the air conditioning came on and cooled the room off. I have run into this in other hotels and you can ask to get the motion sensor overridden. Wish I had realized about the motion sensor because the room got hotter and hotter, could not sleep well, and we didn't know why. Were it not for this, would have rated this 5 star.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about TownePlace Suites Monroe

Address: 4919 Pecanland Mall Drive, Monroe, LA 71203
Phone Number:
Location: United States > Louisiana > Monroe
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 15 hotels in Monroe
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — TownePlace Suites Monroe 2.5*
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