Hotel is in great location right near the mall and an Applebee's. When we arrived a basketball team was checking in and management came out from back to ensure I was checked in quickly. Lobby was nice, but not very family friendly. Desk staff was nice enough. Rooms were comfortable and clean. None of my online requests were given which is frustrating after a long day of travel with a baby, but they did eventually get us a crib. Liked the fridge in every room. Pool was nice, but hated that they let the Townplace Suites guests use it. I booked the hotel for the reason they are the only one who had an indoor pool- guess next time I will pay the lower rate and stay across the street. Bar service was good one night, but the next night it was our server from breakfast. She complained about not knowing what she was doing and having to be there for 16 hours- kind of unprofessional. Breakfast was terrible! They can only cook one meal at a time and so for a family of four- that was annoying. Love Marriott and Courtyard is such a great brand. I'm glad Monroe has one.
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- Also Known As:
- Courtyard By Marriott Monroe Airport Hotel Monroe
- Courtyard Monroe
- Monroe Courtyard
- Monroe Marriott