My husband and I normally don't venture on to I-20 but due to Hurricane Isaac we were forced to travel the Northern route to Texas while on holiday. The Courtyard was good, with a fantastic lobby and lots of options for dining. We stayed on the first floor in room 108, which had a king bed and was comfortable. The rooms appear to have been remodeled and are very yellow and red which we didn't care for. The bathroom was very clean - the shower was hot and had great water pressure. The closet door mirror was broken and the room was a little warm, even at 60 degrees. I brought my pillow from home and my husband slept on the hotel pillows which were more like half-pillows and offered no support. He unfortunately didn't get a lot of sleep due to the pillows. Our room happened to be next to the maintenance room which was a little noisy until around 9:00PM. Being close to the mall there's several dining options. We checked out fairly early the following morning to get back on the road - around 6:30AM - but had to wait a while as there were no hotel staff to check us out. Overall, it was an okay stay.
Opt for a room on a higher floor to avoid the noisy lobby.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
October 27, 2012
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I apologize about the maintenance issues that you had with the room that you stayed in. I notified our maintenance staff, and we have had these problems corrected. We have also taken the necessary steps to train our staff on having the front desk attended at all times.
I am happy that you enjoyed our remodeled lobby and our convenient location.
We hope that you will choose our hotel again in the future for your trips to Monroe.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.