WE stayed in rooms 101&102, in 101 the person that stayed last left all of their thingings waited for front desk to pick it up, And in room 102 I got up and on my pillow was A Big Roach. WE ARE SO DISAPOINTED AND I WILL BE TALKING WITH CLUB WYNDHAM ABOUT OUR STAY.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
November 13, 2012
We apologize that the experience was not what you expected. Please know that this is not typical of this hotel. Regarding the incident with the pillow, upon receipt of your review, we quickly contact Orkin, or service provider to double check the hotel. Thank you so much for giving us the opportunity to provide a better experience for our future customer(s) and we hope if your ever back in the area you’ll consider giving us another chance.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.