We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great cruise and stay package” 5 of 5 stars
Review of Holiday Inn Metairie New Orleans Airport

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Holiday Inn Metairie New Orleans Airport to your Saves list
Holiday Inn Metairie New Orleans Airport
3.0 of 5 Hotel   |   2261 N. Causeway Blvd, Metairie, LA 70001   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Save 10-30%
Ranked #7 of 21 Hotels in Metairie
Level Contributor
228 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
“Great cruise and stay package”
5 of 5 stars Reviewed March 15, 2014 via mobile

We have now used this hotel for their cruise package twice. Both times it was great and for the cost of a weeks worth of parking at the terminal this is a great deal...room with two drinks at the bar and free breakfast and transport to and from the cruise port...staff extremely friendly and provide great service and we highly recommend this goral for your trip to NOLA!

Stayed March 2014
Helpful?
1 Thank Roger47993
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, March 17, 2014
Dear Roger47993,
I am so happy that you decieded to come see us again and for letting us know how we are doing. I hope that you had a great trip and we hope to see you again. Have a great day.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

227 reviews from our community

Traveler rating
Traveler type
Time of year
Language
  • More
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

My main complaint with this place is that the carpets in the rooms are filthy. Walk around the room barefoot, and then step into the shower and you will see dirty foot prints.

There is no parking for large vehicles as in buses. And this being a hotel booked by college athletic conferences, this is not good.

Breakfast is a bit pricey at $14.08 for the buffet and coffee. Have I told you what you can get for less than that at a Cracker Barrel? And the table legs were not level causing it to rock back and forth and constantly splash coffee from the cup and make a mess.

Next trip to this area, I think I'll go down the block to other hotels to stay.

  • Stayed March 2014
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 2 of 5 stars
      Rooms
    • 1 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank thgr8waldopepper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, March 17, 2014
Dear thgr8waldopepper,
Thank you so much for taking the time to write a review about your recent stay with us. I am so sorry that your carpet was not clean and that the parking situation was not accomodating. I have addressed these issues with my staff to ensure we do a better job of meeting our guests needs. Again, I am so sorry that we did not meet your expecations and hope that you will give us another chance in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Memphis, Tennessee
Level Contributor
43 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
3 of 5 stars Reviewed March 12, 2014 via mobile

We booked here bc everything else in town was booked. It is easy to find and you can get downtown quickly. Staff was nice but they failed to clean our room 2 days in a row. First day we just rolled w it but the second time we called the front desk. They remedied right away but we had to hang downstairs while they cleaned. The manager bought us 2 drinks and really tried to smooth it over. We were fine. Just seems weird. Room is small compared to newer built hotels but clean. Only issue is lack of lighting. The place is dark! Kids eat free!

Stayed March 2014
Helpful?
1 Thank MemCer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, March 17, 2014
Dear MemCer,
Thank you so much for staying with us and for taking the time to let us know how we are doing. It appears there were a few issues with your stay and I wanted to personally apologize for the trouble. I hope that your next visit to the area will bring back to our hotel so we can prove to you that we really want to make all our guests stays a wonderful experience.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Arlington, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 stars Reviewed March 7, 2014 via mobile

First 2 rooms they sent us to were occupied. Try walking in on someone at 230am. Not cool. Place smells like smoke and mildew. If it wasn't 230 in the morning, we'd go somewhere else. Can't wait to check out in a few hours and find something else. Stay away!!

Stayed March 2014, traveled with family
Helpful?
3 Thank Katherinemichele1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, March 17, 2014
Dear Katherinemichele1,
Wow, I am so sorry that you had to go through all this trouble just to get a room. If you don't mind, could you please give me a call at the hotel so that I can properly apologize for our mistakes. Thank you.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 2, 2014 via mobile

I like the fact it was a surprisingly good hotel with clean rooms as well as a very helpful staff. It was close to everything as well. The only negative for the hotel was parking which was very difficult depending on the time of day.

Stayed March 2014, traveled as a couple
Helpful?
Thank coolguy350
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, March 17, 2014
Dear coolguy350,
Happy Mardi Gras! Thank you for staying with us and for letting us know how we are doing. I am so sorry for the parking situation, but hope that it did not defer from you having a good time. Again, thank you for being our guest and we hope to see you agiain next year.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
St. Albert, Canada
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed February 11, 2014

Our family of five stayed one night in a double suite (two queen beds and a pullout couch in a separate room) pre-cruise. It is often difficult to find a hotel with one room that accommodates five people. The room was clean, large, small kitchenette... more than adequate! The hotel is an older building, but has been nicely upgraded.

We took the shuttle at the NOLA port the next day for $10 per person, all arranged by the hotel. Since we were a group of five, the pre-cruse stay package offered by the hotel was not economical for us, but you can still take the shuttle without booking the package. The shuttle was well worth it. It is only about a 15 minute ride and the streets by the port are very convoluted!

Our boat was delayed, so we had extra time in the morning. Maya at the front desk arranged for the hotel shuttle to take us to the shopping mall. She was so helpful!

Breakfast was not included with our room price at this hotel.

  • Stayed January 2014, traveled with family
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank capttap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, February 24, 2014
capttap,
Thank you for reviewing you stay with us at the Holiday Inn Metairie. Your review is so thorough and will defietly help guests make the decision to utilize our Crusie Service.
THANK YOU for recognizing Maya; she is very appreciative to you. Please visit with us again.
-Rick Engel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
74 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
3 of 5 stars Reviewed February 10, 2014

I'm writing this review with mixed feelings. Possibly mold in the hotel--maybe (probably mildew), but was I imagining it from reading other's reviews previously? The bed was comfy. The gym was okay until they came and told me to stop jumping around. If that is a good location, then i guess it depends on what you are needing to be close to!

  • Stayed January 2014, traveled on business
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank AJfromCO
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review, February 24, 2014
AJfromCO,
Thank you for reviewing your stay with us at Holiday Inn Metairie.
"Ok but not Great" just isn't ok with us, we strive to give every guest the perfect experience. I hope that you will visit with us again in the future, and let us earn your loyalty. If I can be of further assistance, please call at 504-373-5946.
-Rick Engel, General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Metairie hotels
0.5 mi away
Country Inn & Suites By Carlson, Metairie (New Orleans)
2.0 mi away
Sleep Inn & Suites
Sleep Inn & Suites
#1 of 21 in Metairie
4.5 of 5 stars 430 reviews
0.5 mi away
BEST WESTERN PLUS Landmark Hotel & Suites
Show Prices
Show Prices
Show Prices
0.2 mi away
Courtyard New Orleans Metairie
0.2 mi away
Sheraton Metairie New Orleans
1.7 mi away
Marriott New Orleans Metairie at Lakeway
Show Prices
Show Prices
Show Prices

Been to Holiday Inn Metairie New Orleans Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Business Hotel in Metairie
Price Range (Based on Average Rates):
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Number of rooms: 205
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Expedia, Priceline, BookIt.com, Orbitz, Booking.com, Hotels.com and Travelocity so you can book your Holiday Inn Metairie New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing