Check-in was great, the receptionists seemed very nice.
We somehow we ended up with a suite, which was great.
They were also able to get us on the same floor with family members that we were visiting and booked under a different name.
The room seemed clean, until you look at the bottom of a white sock, or in our case a toddler's bare feet (see the picture). The carpet may have looked clean, but it was in fact filthy. A new pair of shoes with light grey soles, now BLACK. Countless pairs of white socks now black on the bottom due to the filthy floor.
While this may just be dirt, it indicates that the cleaning of these rooms is superficial, at best. The hotel really needs to employ some type of carpet shampooing rotation for the rooms.
We most likely will not stay here again, nor recommend it to anyone else.
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie