We were driving back to Houston from Pensacola, Fl and stopped for a day in NOLA. We've stayed at this hotel before as we passed through, but it wasn't a Holiday Inn then. It was late when we arrived, and we didn't have a reservation, but they had availability and were able to accommodate us. The check in was relatively easy, but the woman working at the desk was less than friendly. On the contrary, she was cold and unwelcoming. She never smiled and never gave me any indication that she appreciated our business or was happy we chose that hotel. I even tried to joke with her to lighten things up with no success.
The halls, as we went from the elevator to our room, were older and closed in. However, upon entering our room, we were most pleasantly surprised. The room was appointed in an updated and elegant manner for this price point. The beds were very comfortable. The bathroom was nice. There was a new, flat screen tv that was a good size (30" I think).
All in all, I can easily recommend this hotel for your visit to NOLA. The only draw back was the poor attitude of the employee at the reservations desk.
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
- Reservation Options:
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie