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“Nice for quick in and out stay” 4 of 5 stars
Review of Holiday Inn Metairie New Orleans Airport

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Holiday Inn Metairie New Orleans Airport
3.0 of 5 Hotel   |   2261 N. Causeway Blvd, Metairie, LA 70001   |  
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Ranked #9 of 21 hotels in Metairie
Atlanta, Georgia
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 7 cities Reviews in 7 cities
7 helpful votes 7 helpful votes
“Nice for quick in and out stay”
4 of 5 stars Reviewed July 2, 2013

This is my second stay at this hotel when I was in New Orleans. It is always accommodating for quick trips. The restaurant inside the hotel gives you a lot of food for your money. The room was a typical, clean, nice room. There is not a lot of furniture in the room; therefore, you have a lot of open space. The staff was generous. The hotel is not far from the high end mall and a short distance from the Superdome and Bourbon Street. You seem to go against traffic at all times which is a plus. I don't consider the hotel as part of Metairie or a typical airport hotel .

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, July 3, 2013
FlyNurse365,
Thank you for taking a moment to review your recent stay at the Holiday Inn Metairie.
I am super excited to hear that you found our hotel, restaurant and staff accommodating.
Thank you for also mentioning the proximity to Lakeside Mall and the attraction of downtown New Orleans.

I hope that you visit with us again,
Correnne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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143 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Mountain View, California
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 1, 2013

I had to stay there just one night. I am still wondering why I didn't change the hotel. I have one excuse- it was late night and I was very tired. The smell was really terrible, I couldn't breath. I didn't see any mold, however something was wrong with the building. Avoid this place, especial if you have problems with asthma. There is no complimentary breakfast like in most Holiday Inns.
The staff was very nice and friendly.

  • Stayed June 2013, traveled with family
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, July 3, 2013
Atunia,
Thank you for taking a moment to review your recent stay at the Holiday Inn Metairie.
I am sorry your experience was not our up to standard. We always strive to provide the best for our guests.
As you mentioned, we do not provide a complimentary breakfast, however, we do have a Full Service restaurant that offers the guest a wide variety of menu items and also a buffet, all at affordable costs. Our members even get an additional 25% off of dining.
I can not apologize enough that the room had an odor, Cleanliness is a top priority. I have brought your comment to the management team. Thank you for bringing the problem to our attention.
- Correnne
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Biloxi
Senior Contributor
30 reviews 30 reviews
12 hotel reviews
Reviews in 19 cities Reviews in 19 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 27, 2013 via mobile

Very nice hotel. Close to where we needed to be. They were exceptionally friendly and accommodating during our stay. I would definitely recommend it. My only complaint was it is a little pricey for the location.

Stayed June 2013, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, June 28, 2013
Dear jkc58,

Thank you for recently being a guest of the Holiday Inn Metairie and for taking the time to leave a positive review of your stay.

As mentioned, we are a great choice when needing a hotel while away on business. We are the heart of Metairie's business district.

We hope that you had a successful trip and will see us again!

-Correnne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Plainfield, Illinois
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 25, 2013

We were driving from Texas to Orlando and we wanted to stop in New Orleans along the way. We got a great deal here for a suite, and even received a larger suite then expected upon arrival. The beds were the most comfortable beds I ever slept in. Plenty of parking around the back, even though some of the surrounding areas looked a little sketchy, felt safe here.
We really just slept here and then moved on our way, but ended up booking this same hotel for our return trip. That time they were very booked, so we ended up in a much smaller room. Our own fault, for not booking it in advance. Even so, still a nice smaller room, such comfortable beds ! I could have slept forever. This location does not offer free breakfast but has a restaurant located in the front. If you are a priority club member you get 10% off your food there. The only thing we used it for was for a cheese pizza for my picky son, but it was good and resonably priced.
We would stay here again, it was very close to the city, within a 15 minute drive to get to the French Quarter.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, June 26, 2013
Dear mary h,

Thank for leaving such a positive review of your recent stay at the Holiday Inn Metairie.
It really means a lot to us that you stayed with us twice during your travels.

You've given future guests a thorough review of the area, mentioning the proximity to the French Quarter, and the discount our Members receive. I hope they enjoy the comfort of the beds as much as you did.

I am very pleased to share your review with our staff! Hope you visit with us again!

-Correnne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Francisco, California
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 20, 2013

The staff at this Holiday Inn are standouts! They are all so friendly and accommodating. There is a shuttle to/from the airport and if they are not too busy, will take you to places within a few miles radius. It's a bit "far" from New Orleans, about a $25 cab ride, but still relatively close to drive to NOLA. There is a small pool for cooling off, a great restaurant/bar in the hotel, too. They made my stay very enjoyable! Keep up the great work!

  • Stayed June 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, June 21, 2013
YankeeFan06,
Thank you for recently being a guest of the Holiday Inn Metairie, and for leaving us such a wonderful review.

As you pointed out, our staff truly is the heart of the hotel. Thank you for taking a moment to recognize us!

Hope that you have safe travels and will be our guest again,
Correnne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Dothan, Alabama
Senior Contributor
31 reviews 31 reviews
6 hotel reviews
Reviews in 11 cities Reviews in 11 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed June 13, 2013

I usually stay here when visiting my parents. This stay was different and very enjoyable. The staff work as a team and it is evident from check-in through check-out. The housekeeping staff is improved from my last stay and there seems to be good communication with maintenance staff. Security is improved (I noticed the back door is consistently locked with key access). The location is great and the rooms are well maintained. I will definitely be back.

Room Tip: Ask for a suite, very roomy and comfortable.
See more room tips
  • Stayed June 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, June 17, 2013
Dear theallygator,
Thank you for being a guest at the Holiday Inn Metairie and for the wonderful review you left us. Your compliments mean so much to the entire staff - I can't wait to post the review in the back of house areas so we can cheer lead our team on a job well done. Thanks again for making that possible.

We can't wait to impress you again,

Correnne
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Richmond, Virginia
1 review
5 of 5 stars Reviewed June 5, 2013

This was one of the best hotels I have stayed at. Even though you are not within walking distance, you are close to everything. The front desk was friendly and the restaurant had some of the best food I had my entire stay in the New Orleans area.

  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HIMetairie, Executive Assistant at Holiday Inn Metairie New Orleans Airport, responded to this review, June 6, 2013
Mark I,
Thank you for being a guest at the Holiday Inn Metairie and for leaving such a positive review. Your compliments mean so much to the entire staff - I can't wait to post the review in the back of house areas so we can cheer lead our team on a job well done.
Thanks again for making that possible.

- Correnne
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #9 of 21 hotels in Metairie
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie

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