The staff is great! The rooms are nice, clean and quiet. Management and desk staff will bend over backwards to try to accommodate guests. Housekeeping is also very helpful and efficient. The A/C works great! The restaurant food is not great but ok for a hamburger and a beer. The restaurant service is great!
The hotel location is good and there are many restaurants nearby.
The three elevators are small and the wait can be long when crowded.
This is a cruise hotel and can be completely booked before and after cruise dates. We stayed on an oversold date. The staff handled it well, they were attentive, quick, knowledgable and helpful!
I would stay here again!
- Official Description (provided by the hotel):
- Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more less
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- Also Known As:
- Holiday Inn Metairie New Orleans Airport Hotel Metairie