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Holiday Inn Metairie New Orleans Airport: Traveler Reviews

3.0 of 5
2261 N. Causeway Blvd, Metairie, LA 70001
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Holiday Inn Metairie New Orleans Airport
Ranked #3 of 21 hotels in Metairie
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94 reviews from our community

    Trip type
Traveler rating
    31
    34
    21
    5
    3
Date Rating
Shawnee, Oklahoma
Top Contributor
170 reviews 170 reviews
47 hotel reviews
Reviews in 76 cities Reviews in 76 cities
57 helpful votes 57 helpful votes
“Perfect for pre-cruise package!”
5 of 5 stars Reviewed January 23, 2013

Great room with benefits! Package included one-night stay, free breakfast, free shuttle to and from cruise port, and free parking. With Priority club membership, also received 10% discount in restaurant. Salads are huge and quite good. Our only problem was not getting hot coffee--it tended to be lukewarm.

Staff is very friendly and helpful.

Location is close to Acme Oyster House, KMart, and Rouse's grocery store (all on Veteran's Highway).

Would definitely use this hotel again for this kind of package deal.

  • Stayed January 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask PhDNana about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear PhDNana,
Thank you for your recent review about your stay with us. We love it when our guests let us know how we are doing. It sounds like our Park, Stay, and Cruise Package was a perfect fit for you. I hope that you had a wonderful time on your cruise. Again, thank you for staying with us and I hope we get the opportunity of serving you again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Top Contributor
58 reviews 58 reviews
33 hotel reviews
Reviews in 32 cities Reviews in 32 cities
62 helpful votes 62 helpful votes
“Expensive and Very, Very Average”
3 of 5 stars Reviewed January 22, 2013

Probably one of the better hotels in the area, but that's not saying much. Rooms are a bit dark and dingy but clean enough. Bathroom is clean but my window leaks during rain. Half the machines in the fitness room broken and not fixed despite complaints from several guests. No free breakfast, you have to pay for it and the selection of food is quite greasy and unhealthy. The adjoining bar is quite OK and the food is good if you like burgers and ribs etc. Staff are friendly in a standard, customer-service sort of way but do not seem to take up any issues seriously. I would stay here again because there is not much else around, but if a Springhill Suites opened up in Metarie I would be out of here like a shot.

Room Tip: Get a room away from the elevators due to noise. Rooms on the north side of the hotel are cold durin...
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Ask JohnCY about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear JohnCY,
Thank you for taking the time to fill out a review about your stay with us. Unfortunately it appears that we did not live up to your expectations of an exceptional stay and I truly apologize for that. If there is anything I can do to make it up to you please let me know. Again thank you for your time and I hope to hear from you soon.
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Virginia
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
“Great staff at the front desk and shuttle driver.”
4 of 5 stars Reviewed December 31, 2012

Everyone was super friendly. The front desk night crew were great. Rooms were clean and orderly. Only suggestion is add some chaulk to the bathroom joints. It gives a nice crisp look for little cost. Room was comfortable and clean.

  • Stayed December 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask McAple about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear McAple,
Thank you so much for the great comments you wrote about our hotel during your stay with us. We really appreciate the feed back. Also thank you for the suggestion about the caulk around the bathroom joints. I will be getting with my staff to ensure we go back and refresh this area. Again thank you and I hope to see you again in the very near future.
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
6 helpful votes 6 helpful votes
“it is a HI after all..”
4 of 5 stars Reviewed December 31, 2012

very clean, staff was amazing in every way. Restaurant was better than average, but in NOLA that is only adequate. Still, no complaints about anything. 15 minutes to the Quarter, and about that to the Garden District. Terrific combination of location, quality, and value.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask eupher61 about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear eupher61,
Thank you so much for taking the time to write a review about our hotel. We truly appreciate all the great comments. I will really enjoy sharing this with my entire staff on how well they are taking care of our guests. Have a wonderful and Blessed day.
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Houston, Texas
1 review
“Great hotel and location”
5 of 5 stars Reviewed December 29, 2012

This is the second time we have stayed at this hotel located very close to the downtown area. Great value. The staff there is wonderful but what has been suprising is the restaurant. The food was very good as well as the service. We will be staying there on our next trip to New Orleans.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike L about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear Mike L,
Thank you so much for taking the time to fill out a review about our hotel and your stay with us. It is always great to see a returning guest. This proves that we are doing something right to earn your business. I was also pleased to see you really enjoyed the restaurant food. Again, thank you for staying with us and I hope to see you return in the very near future.
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Additional Information about Holiday Inn Metairie New Orleans Airport

Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie
Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Region: United States > Louisiana > Metairie
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Metairie
#4 Family Hotels in Metairie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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Holiday Inn Metairie New Orleans Airport
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