We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Holiday Inn Metairie New Orleans Airport: Traveler Reviews

3.0 of 5
2261 N. Causeway Blvd, Metairie, LA 70001
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Metairie New Orleans Airport
Ranked #3 of 21 hotels in Metairie
Enter dates & see best prices*
Show Prices
*from our partners
Write a Review

94 reviews from our community

    Trip type
Traveler rating
    31
    34
    21
    5
    3
Date Rating
Houston, Texas
1 review
“Great hotel and location”
5 of 5 stars Reviewed December 29, 2012

This is the second time we have stayed at this hotel located very close to the downtown area. Great value. The staff there is wonderful but what has been suprising is the restaurant. The food was very good as well as the service. We will be staying there on our next trip to New Orleans.

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask Mike L about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
February 5, 2013
Dear Mike L,
Thank you so much for taking the time to fill out a review about our hotel and your stay with us. It is always great to see a returning guest. This proves that we are doing something right to earn your business. I was also pleased to see you really enjoyed the restaurant food. Again, thank you for staying with us and I hope to see you return in the very near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
huntsville,al
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
62 helpful votes 62 helpful votes
“Excellent pre-cruise stay”
5 of 5 stars Reviewed December 24, 2012

Stayed one night at the Holiday Inn as a pre-cruise hotel. Had a wonderful and relaxing time at this hotel before my Dec 16th cruise on NCL.

The hotel was clean and the staff wonderful. The shuttle bus for the cruise terminal left at 10am. It first stops at the carnival port and then NCL. The hotel contracts the shuttle bus with a cajun tour company. For NCL, the shuttle bus drops and picks you up at the Julia Street Terminal door one. Took the easy walk-off from NCL, at 7.30am and was at door one at 8am. The shuttle bus showed up at about 8.20am and was not full. Managed to get to my car and on the road by about 8.50am from the hotel.

This hotel gives you vouchers for two free cocktails in the bar. The bar lady, forget her name, was very friendly and a pleasure to talk to. The beds in my room, one the 4th floor, were the best that I have ever slept on.

Will stay at this hotel for future cruises.

  • Stayed December 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
Ask thebrit123 about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
December 29, 2012
Dear thebrit123,
Thank you so much for filling out a review about your recent stay at our hotel. I am so happy that we were able to accomodate you and your family and that we meet your expectations of an exceptional stay. I hope that you had a wonderful time on your cruise and that we will see you again in the near future.

Sincerely,

Rick E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Finger Lakes, NY
Senior Contributor
30 reviews 30 reviews
11 hotel reviews
Reviews in 18 cities Reviews in 18 cities
29 helpful votes 29 helpful votes
“Great rooms, breakfast buffet not so good, great staff”
4 of 5 stars Reviewed December 20, 2012

We stayed here 2 nights before our cruise. The rooms were great, and the desk staff was wonderful. There is also a quasi-taxi, his name is Aseem, and he is a great resource--he drove us into and back from the city several time, giving us advice on where to eat and where to go. Overall, we had a wonderful time here. I would order off the menu for breakfast next time--the buffet was awful.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask grammygail about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
December 29, 2012
Dear grammygale,
Thank you so much for filing out a review and for staying with us at the Holiday Inn Metairie. I was so happy to read that my staff was very accomodating during your stay but was disappointed that the breafkast buffett was not up to your standards. I will be addressing this issue with my kitchen staff to ensure we do a better job of providing a quality food product in the future. Again thank you for staying with us and I hope to see you again in the future.

Sincerely,

Rick E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tulsa OK
Contributor
19 reviews 19 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
“You can't beat it for pre cruise stay.”
4 of 5 stars Reviewed December 9, 2012 via mobile

We stayed here before our cruise using the "stay and cruise" package. It was $131 pre tax and we got the room, 2 call alcohol drinks, $20 for breakfast ( you can order off menu or go to the buffet), transportation to and from the port and parking for the car while we are gone.... You can not beat it. The front desk people, Josh Berry and Val Williams, were super nice. They were there to let us check-in early and there in the morning too. Service in the dining room for breakfast was a bit spotty but we never needed anything so didn't matter that she never came to check. The bed was comfy, comfy, comfy and I'm a bad sleeper. I would suggest a higher floor because we could hear some traffic on floor 9 but not a problem at all. We highly recommend staying here. Thank you Val and Josh for your hospitality.

Stayed December 2012, traveled with family
Was this review helpful? Yes
Ask x2tpd about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
December 29, 2012
Dear x2tpd,
Thank you so much for letting us know how were are doing in our guests eyes. All the information that we can get helps us do our best to meet our guests needs. I want to personally apologize for the lack of concern shown by our restaurant staff during your dining experience. I will be addressing this with our server staff and let them know that this is not the way we treat our guests. Again thank you for staying with us I hope that you have a wonderful day.

Sincerely,

Rick E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Collierville, TN
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 10 cities Reviews in 10 cities
10 helpful votes 10 helpful votes
“Great Hotel for a Cruise Out of New Orleans”
4 of 5 stars Reviewed December 7, 2012

We booked a room at this property for the night before our cruise out of New Orleans. We bought the cruise package with included to free cocktails, free breakfast and shuttle to and from the cruise terminal.

We were allowed to leave our car parked at the hotel for up to ten days. It was a great experience and the room was very nice and clean. We got in late on Friday night and had driven six hours to get there so we decided just to eat in the hotel. My wife ordered fried shrimp and I had the fish and shrimp combo platter. Her dinner was enough to feed to hungry people. My dinner was so much it would have feed four people. It was unreal and very good.

The shuttle driver, John, was very helpful getting us to the cruise terminal and picking us up after the cruise. He took our cell phone number and called us on our return to coordinate where to pick us up exactly.

This hotel package was well worth the price. If you park your our car at the terminal it cost $16 per day.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask BeachBoyPerdidoKey about Holiday Inn Metairie New Orleans Airport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rick E, General Manager at Holiday Inn Metairie New Orleans Airport, responded to this review
December 29, 2012
Dear BeachBoyPerdido,
Thank you so much for filing out a review about your recent stay at the Holiday Inn Metairie. We really appreciated the feed back. It also appears that our transportaion company Cajun Encounters is doing a wonderful job in taking care of our guests as well. I am always so happy when our guests have a wonderful stay. Thank you and I hope to see you again in the very near future.

Sincerely,

Rick E.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sleep Inn & Suites
Great value on a similar hotel
Metairie, LA
4 of 5 stars 126 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Metairie
Trendy
La Quinta Inn & Suites New Orleans French Quarter
La Quinta Inn & Suites New Orlea... 4.0 of 5 stars 428 reviews
Family-friendly
Club La Pension
Club La Pension 4.0 of 5 stars 56 reviews
Romantic
Prytania Oaks Hotel
Prytania Oaks Hotel 4.5 of 5 stars 116 reviews
Luxury
Harrah\
Harrah's New Orleans 4.5 of 5 stars 556 reviews
Show Prices ABS:HotelCheckRates-d93218?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d668969?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d676367?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d284441?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_Style_Xsell
Also consider these accommodations in or near Metairie
Sleep Inn & Suites 4.0 of 5 stars 126 reviews Ramada Metairie 4.0 of 5 stars 280 reviews Marriott New Orleans Metairie at... 3.5 of 5 stars 132 reviews Residence Inn New Orleans Metair... 4.0 of 5 stars 59 reviews
Show Prices ABS:HotelCheckRates-d240391?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93076?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d115277?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d93074?&src=ShowUserReviewsHotels&fromServlet=ShowUserReviews&Action=QC_AlsoViewed_Hero
View all 21 hotels in Metairie, ranked by popularity

Been to Holiday Inn Metairie New Orleans Airport? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Holiday Inn Metairie New Orleans Airport

Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie
Holiday Inn Metairie New Orleans Airport Hotel
Holiday Inn Metairie
Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Region: United States > Louisiana > Metairie
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kids Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotels in Metairie
#4 Family Hotels in Metairie
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Orbitz, Travelocity, Hotels.com, Expedia, Priceline and Venere so you can book your Holiday Inn Metairie New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Holiday Inn Metairie New Orleans Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Holiday Inn Metairie New Orleans Airport
Enter dates & see best prices* (from our partners)
Show Prices