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“Don't Be Fooled by "Remodeling" Claims” 1 of 5 stars
Review of Holiday Inn Metairie New Orleans Airport

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Holiday Inn Metairie New Orleans Airport
3.0 of 5 Hotel   |   2261 N. Causeway Blvd, Metairie, LA 70001   |  
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Ranked #8 of 21 Hotels in Metairie
Atlanta, GA
2 reviews
Reviews in 2 cities Reviews in 2 cities
10 helpful votes 10 helpful votes
“Don't Be Fooled by "Remodeling" Claims”
1 of 5 stars Reviewed December 5, 2011 via mobile

Stayed here for business in December 2011 because it was the location of our business meetings. Although the website claims to have renovated and remodeled, you can still feel the old, dampness, and mustiness of this place. The lobby is immaculate and really fools you. But, as soon as you get on the elevator, it all changes. The rooms are damp, musty and "heavy." The dampness and mustiness really make the entire room smell like mildew. To top it off, my fitted sheet was put on inside out, there are mildew stains around the A/C vent, and the towels smell dirty. Honestly, there are absolutely no redeeming qualities about this place. When I asked to change rooms, the front desk staff were hostile and reluctant to accommodate me because I had purchased the hotel stay with a package on Travelocity. I travel to New Orleans about 1-2 times a month. I will NEVER stay here, again.

  • Stayed December 2011
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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149 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
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little rock arkansas
Top Contributor
231 reviews 231 reviews
86 hotel reviews
Reviews in 74 cities Reviews in 74 cities
351 helpful votes 351 helpful votes
3 of 5 stars Reviewed November 29, 2011

New Orleans hotels were mostly booked and remaining rooms were pricey. I was looking for reasonable rate, a gym and free parking on this visit and settled on this place. It is an older multi-story hotel about a 10 minute drive to downtown and sits in an asphalt parking lot near a shopping center. I paid a little over $100. There was a little average gym but no more amenities. No breakfast except a discount at an adjacent cafe, and not much else. The room had been remodeled recently and was nice. The staff was reasonably helpful and gave me a late checkout since I was a member of the priority club.

  • Stayed November 2011, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Lexington
Top Contributor
66 reviews 66 reviews
15 hotel reviews
Reviews in 24 cities Reviews in 24 cities
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed October 31, 2011

I booked a 2 night stay at this hotel for my daughter and her friends over the Voodoo Music Experience weekend. So I did not see the hotel/room myself but my daughter, who is a world traveler, was very pleased. She said the 2-queen bed room was very nice and clean, and the beds were very comfortable. The only drawback was it's lack of proximity to the French Quarter but we knew this before making the reservations. It was also a bit pricey ($370 after all taxes for the 2 nights) but somewhat expected considering it was Halloween weekend and a music festival in town.

  • Stayed October 2011, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
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Mumbai
Top Contributor
57 reviews 57 reviews
31 hotel reviews
Reviews in 22 cities Reviews in 22 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed October 25, 2011

The rooms are quite spacious and comfortable with Wifi in the rooms. Lakeside Shopping Mall, Best Buy and Wall Mart are all short cab drive from the hotel. Airport is also quite near the hotel. Quantity of each dish served in the restaurant is more than adequate for a person. Avoid ordering 2 dishes as it will go waste. Missing electric pot to make coffee in the room was immediately replaced in the morning after I spoke to the front desk.

Room Tip: All rooms are Non Smoking
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  • Stayed October 2011, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
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Panama City Beach, Florida
Top Contributor
82 reviews 82 reviews
29 hotel reviews
Reviews in 38 cities Reviews in 38 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed October 13, 2011

I prefer the one at Gretna but this one wouldn't require you to pay a toll fee every time you drive to downtown. It's cheaper to stay there than in downtown. It's clean. Helpful and friendly staffs. Everything was clean. I have yet seen the gym but I heard they had full set of dumbbells and the gym was good. There wasn't fridge of microwave. There are a few options to eat if you don't want to go to fancy dinner at downtown.

  • Stayed August 2011, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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New Orleans, Louisiana
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed September 12, 2011

This hotel had good reviews online, so I decided to give it a try. It has been remodeled and updated, but not thoroughly. The room had an awful, stale smell. The thermostat was not adjustable either, so we could not cool the room sufficiently. To put it in perspective, we almost checked out. The only reason we didn't was because it was late and we were exhausted.

On the plus side, it is very conveniently located, right off Causeway Blvd and I-10. It also had a pool, if that interests you, and plenty of easy, free parking. The price wasn't bad either.

  • Stayed June 2011, traveled as a couple
    • 3 of 5 stars Value
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Philadelphia, Pennsylvania
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed August 28, 2011

Stayed here for a family reunion, and also spent time in New Orleans for family reunion. This hotel is a 3 min ride away from the fabulous New Orleans, and 3 min ride away from a gigantic commercial district in Metairie consisting of all types of stores and a mall also.

Room Tip: Rooms are average-nice, but if you upgrade to a suite you'll wont regret it!
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  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Metairie New Orleans Airport

Address: 2261 N. Causeway Blvd, Metairie, LA 70001
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( Wi-Fi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 21 Hotels in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Metairie New Orleans Airport 3*
Official Description (provided by the hotel):
Complimentary Wi-Fi throughout the hotel, complimentary fitness center, state-of-the-art business center, cozy outdoor pool, guest laundry facilities, game arcade, 32” HDTV and mini fridge in every room, full-service restaurant and bar, complimentary airport transportation. ... more   less 
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Also Known As:
Holiday Inn Metairie New Orleans Airport Hotel Metairie

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