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“Every aspect of the stay here was excellent but the close...” 4 of 5 stars
Review of Country Inn & Suites By Carlson, Metairie

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Country Inn & Suites By Carlson, Metairie
2.5 of 5 Hotel   |   2713 N Causeway Boulevard, Metairie, LA 70002 (Formerly Ramada Metairie/New Orleans Area)   |  
Hotel amenities
Ranked #7 of 21 Hotels in Metairie
Port Sulphur
2 reviews
“Every aspect of the stay here was excellent but the close...”
4 of 5 stars Reviewed April 14, 2013

Every aspect of the stay here was excellent but the close proximity to I-10 makes it a little difficult to exit the hotel at busy times of the day unless you know the area and can leave a diferent route the the main exit of the hotel. The fitness area is very small but well appointed with equipment.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Ramada

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review, April 15, 2013
Thank you for your review. I would agree that with the interstate so close to us, it can be difficult during peak times. Our intersection is one to the busiest intersections in the state. Should you have an occasion to return, please do not hesitate to contact us directly and allow us )as locals) guide you through the back streets to avoid the traffic. See you soon!
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633 reviews from our community

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
  • English first
  • French first
  • German first
  • Portuguese first
  • Spanish first
  • Any
English first
Madison, Wisconsin
2 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed April 14, 2013

We stayed here for Christmas 2012 and New Year's 2013, we were here visiting family since we are originally from New Orleans and Metairie. The ski rack on our car was bent off of our car. We took it to the dealership and they stated it HAD to be done deliberately and it could have only happened in their parking lot. The breakfast was terrible, they do not serve bacon or sausage everyday and they told us they only put out a certain number of Fruit Loops cereal boxes. My husband promptly helped himself to more. Also, the room access is on the Outside. The rooms are VERY SMALL and not enough for two adults and two small children. We will NEVER stay here again and YOU shouldn't either.

  • Stayed December 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review, April 15, 2013
Thank you for your review. As an award winning hotel, we strive on our excellence to our guests. I am surprised that your car had issues while visiting us. This is the first we heard of this. We are surprised that it took a while for us to be notified as your visit was in January. We will review all our video footage to see what really happened during that time. Our breakfast has undergone a vast improve with Bacon, sausage, many types of cereals, and other worthy breakfast options to also include waffles. This summer, we anticipate a continental breakfast with menu options as well for guests who perfer made to order items. Should you have an occasion to return, do hesitate to contact us directly. Thank you for your review and we look forward to a return visit. Thanks Again!
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Pewaukee, Wisconsin
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed April 13, 2013

We stayed here March 29 and 30 (Fri. & Sat.) of 2013. Booked throught Stay123.com and payed $109 a night for 4 of us. Picked the hotel because we were going on a cruise and they offered a shuttle to the port, about 10 min., and free parking for the 7 days and it was a reasonable price compared to some other places. They don't offer a return shuttle from the port as all the hotels have an agreement with the cabbies so they can make their money as well. At least that's what our shuttle driver told us. It was a $45 dollar cab ride back from the port for the 4 of us, $9 a person plus tip.They also offer a free shuttle to and from the French Quarter at 1,3,6, and 9, I think those were the times, we didn't take advantage of it as we wanted to experience the drive. Next time though we'll use it. You have to sign up for both the shuttle to the port and the French Quarter. I would suggest doing it right at check in. Going to the port they have 2 vans running. Going to the French Quarter I don't know if they have 1 or 2 vans for that. The room was clean somewhat small but it was fine. We aren't very picky people. Never saw any bugs. We arrived late on Fri. night (9:30) and our toilet seat was broken. Didn't want them to replace it that night as we just got done with a 16 hour drive and were tired so they came and replaced it the next day when we were downtown. Huge bathroom, but if someone needed to shower or use the toilet while another was getting ready, say using the blow drier or putting makeup on, they had to stop because it was all in the bathroom. Breakfast was good. Eggs, sausage, bacon, biscuits and gravey, danishes, your typical hotel stuff. Never used the pool so don't know how that was, but the courtyard around it was nice. With the pool and courtyard being in the middle of the complex thought it was going to be noisy but it wasn't, at least not while we were there. It was actually quite nice and quiet. Parking was fine. They have video cameras all over and plenty of lights so it felt very safe. Can't believe some reviewers couldn't find parking in the lot as there was always lots of space when we were there, maybe it wasn't as busy for us. The staff was very friendly and helpful. Would definetly stay here again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review, April 15, 2013
Thank you for your wonderful review. It appears you really looked at our hotel and took advantage of as many amenities as possible. I am so pleased that your stay with us was stellar. Should you have an occasion to return, please do not hesitate to contact us. We look forward to welcoming back home!
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Ithaca, New York
Top Contributor
73 reviews 73 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed April 12, 2013

This was a clean, and friendly location. Tough to find at first, but a quick drive to New Orleans (you do need a car). Breakfast was hot and delicious, friendly staff. Didn't have trouble with parking despite coming back after 10pm several nights. Pool was very cold, but perfect for soaking tired feet from walking all day. Shuttle took me to the airport quickly, and timely.

Room Tip: We requested a room with a refrigerator due to dietary needs, and it cost us $10/day extra.
See more room tips
  • Stayed April 2013, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review, April 15, 2013
Thank you for your review. I am pleased that your stay with us was stellar. Should your next visit be on a weekend, we do have a French Quarter shuttle available on Friday and Saturdays only. This is eliminate the use of the car anad parking cost. We also say, Leave the tranportation to us! Should you have an occasion to return, please do not hesitate to contact us. We look forward to seeing you soon.
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1 review
4 of 5 stars Reviewed April 10, 2013

I thought everyone was friendly, breakfast was good, good to be able to get the boarding passes there.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Ramada

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Troy_Aldrich, General Manager at Country Inn & Suites By Carlson, Metairie, responded to this review, April 11, 2013
Thank you for your review. I am pleased to see that we were able to demonstrate our loyalty to you while you were visiting us. Should you have an occasion to return, please do not hesitate to contact us directly.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Country Inn & Suites By Carlson, Metairie

Address: 2713 N Causeway Boulevard, Metairie, LA 70002 (Formerly Ramada Metairie/New Orleans Area)
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 21 Hotels in Metairie
Price Range (Based on Average Rates): $
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Metairie 2.5*
Number of rooms: 138
Reservation Options:
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Also Known As:
Ramada Metairie Hotel Metairie
Ramada Limited Metairie
Metairie Ramada

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