We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“First time stay” 3 of 5 stars
Review of Wyndham Garden Hotel New Orleans Airport

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added Wyndham Garden Hotel New Orleans Airport to your Saves list
Wyndham Garden Hotel New Orleans Airport
3.0 of 5 Hotel   |   6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)   |  
  |  
Hotel website
  |  
Hotel deals
  |  
Hotel amenities
Special Offer
Plan Ahead & Save 15%
Ranked #11 of 21 Hotels in Metairie
Write a Review

51 reviews from our community

Traveler rating
    12
    13
    14
    9
    3
See reviews for
10
15
3
16
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • English first
  • Any
English first
Houston, Texas
Senior Contributor
46 reviews 46 reviews
4 hotel reviews
Reviews in 21 cities Reviews in 21 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Good place to stay for jazz fest.....Good price.....Friendly staff.....The food at the in house grill was slow and salty......The room was just right for what we needed.....we didn't go swimming in the pool, but it was a nice size........

Stayed May 2015, traveled as a couple
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMETOY, Public Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review, 2 days ago
Thank you for taking the time to review our property. I will share your comments with the staff, especially the restaurant. We have had some challenges with our new menu items and are working to make each meal preparation consistent. We hope you will visit our property and restaurant again in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
A TripAdvisor Member
2 of 5 stars Reviewed 1 week ago

This is an older hotel in need of renovation. At our 3:30pm check-in we were told there were no room ready but it would only be 10 - 15 minutes. We waited in the lobby in clear view of the check-in counter. After 30 minutes I asked about the room and she immediately found one for us. There were no luggage carts so we had to make several trips from the parking lot to the 5th floor room.

Upon entering the too, there was a distinct mold odor. I found the cleaning team and borrowed some air freshener but that did no good. I called the desk and asked that someone come check the problem. Very quickly the engineer came and said the odor was from a water leak under the AC from recent rains. He got us another room a few doors down that had no odor. Both rooms were very small and neither had a micro weave or fridge. The bathroom was small with very little shelf space. The tub was old and had no drain plug.

I went down to the vending area to get some soda's but they were only sold via credit card with no pricing posted. I went down to the restaurant and the 20 oz sodas cost $3.50. The desk clerk said the machine soda was only $2.00.

I would not stay there again.

  • Stayed April 2015, traveled with friends
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
9 reviews 9 reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 1 week ago

We were not impressed with any aspect of this hotel. It being a Wyndham we expected cleanliness and excellent service. I gave it a 2 star rating due to the fact that the bed was comfortable and the air unit worked well, but as far as cleanliness I wasn't impressed. There were hairs in the bathroom that didn't belong to us and there were no trash bags in trash cans. The maintenance through the building was less than desirable. At the price charged there should be a continental breakfast. Will not be back.

Stayed April 2015, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review, 1 week ago
Thank you for sharing your experience at our property. I am sorry for the cleanliness problems you mentioned with your room. This is not our typical level of cleanliness. I will share your comments with the housekeeping and maintenance department and we will make changes to ensure these problems done arise in the future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Florida
1 review
3 of 5 stars Reviewed 1 week ago

I stayed in this hotel with my husband while attending an orientation for my graduate program. The room was your average hotel room with a king size bed. The bathroom was clean, although some of the tiles in the shower were discolored by rust stains. If the art on the walls was a symbol of attention to detail, then the hotel may be lacking as one of the pictures had slid loose from the backing making it crooked in the frame. The art was also an odd choice. However, I have a bit of OCD about that stuff. Overall, the room met my needs, and I felt safe in the hotel.

I did eat breakfast room service while I was there. My omelet was well prepared, as were the potatoes that came with it. The coffee was hot and juice cold. The breakfast room service was easy to use, I just filled out my order card and hung it on the door the night before. We got a call from room service prior to coming up, and my order was delivered promptly at the desired time.

My biggest complaint with the hotel was the noise coming in from the hallways. One night, there was a group of people talking in the hallway, I could clearly follow their conversation behind my closed door while laying in my bed. This was somewhat frustrating.

  • Stayed April 2015, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Wyndham Hotel and Resorts

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMETOY, Guest Relations Manager at Wyndham Garden Hotel New Orleans Airport, responded to this review, 1 week ago
Thank you for sharing your experience at our property. I am pleased your room service order met your expectations and I will make the maintenance department aware of you comments. I will share your comments with hotel staff and have them address your concerns. I hope you will give us another opportunity to regain you trust and business.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Wyndham Garden Hotel New Orleans Airport? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Garden Hotel New Orleans Airport

Address: 6401 Veterans Memorial Boulevard, Metairie, LA 70003 (Formerly Four Points by Sheraton New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #11 of 21 Hotels in Metairie
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Wyndham Garden Hotel New Orleans Airport 3*
Number of rooms: 220
Official Description (provided by the hotel):
Located just 4 miles from the New Orleans airport and only 9 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. This recently renovated and newly flagged hotel with free Wi-Fi throughout the hotel on a recently increased 50Mbps fiber backbone, should cater to all of your internet needs. Our full service restaurant is open for all 3 meals or enjoy the solitude you want through Room Service. Join us in our lounge after a long day for nightly drink specials and happy-hour. We offer complimentary shuttle service to and from the airport, just contact the front desk to reserve your time. Our staff is here to meet your every need and make you feel welcome in your home-away-from-home. Welcome to the new Wyndham Garden New Orleans Airport! ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Orbitz, Wyndham, Booking.com, Cheap Tickets, Priceline, Hotels.com and Hotwire so you can book your Wyndham Garden Hotel New Orleans Airport reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Points By Sheraton New Orleans Airport
Four Points By Sheraton New Orleans Airport Hotel Metairie
Sheraton New Orleans Airport
Four Points Metairie
Metairie Sheraton
Metairie Four Points

Owners: What's your side of the story?

If you own or manage Wyndham Garden Hotel New Orleans Airport, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.