This is an older hotel in need of renovation. At our 3:30pm check-in we were told there were no room ready but it would only be 10 - 15 minutes. We waited in the lobby in clear view of the check-in counter. After 30 minutes I asked about the room and she immediately found one for us. There were no luggage carts so we had to make several trips from the parking lot to the 5th floor room.
Upon entering the too, there was a distinct mold odor. I found the cleaning team and borrowed some air freshener but that did no good. I called the desk and asked that someone come check the problem. Very quickly the engineer came and said the odor was from a water leak under the AC from recent rains. He got us another room a few doors down that had no odor. Both rooms were very small and neither had a micro weave or fridge. The bathroom was small with very little shelf space. The tub was old and had no drain plug.
I went down to the vending area to get some soda's but they were only sold via credit card with no pricing posted. I went down to the restaurant and the 20 oz sodas cost $3.50. The desk clerk said the machine soda was only $2.00.
I would not stay there again.
- Official Description (provided by the hotel):
- Located just 4 miles from the New Orleans airport and only 9 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. This recently renovated and newly flagged hotel with free Wi-Fi throughout the hotel on a recently increased 50Mbps fiber backbone, should cater to all of your internet needs. Our full service restaurant is open for all 3 meals or enjoy the solitude you want through Room Service. Join us in our lounge after a long day for nightly drink specials and happy-hour. We offer complimentary shuttle service to and from the airport, just contact the front desk to reserve your time. Our staff is here to meet your every need and make you feel welcome in your home-away-from-home. Welcome to the new Wyndham Garden New Orleans Airport! ... more less
- Reservation Options:
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- Also Known As:
- Four Points By Sheraton New Orleans Airport Hotel Metairie
- 4 Points By Sheraton New Orleans Airport
- Sheraton New Orleans Airport
- Four Points Metairie
- Metairie Sheraton
- Metairie Four Points