Stayed here recently for a family reunion. At check in the front desk staff was very nice & accommodating. The 1st room we were given actually wasn't ready for check in (hadn't been cleaned yet) but they were very apologetic & quickly got us into another room. Room was clean but bathrooms were definitely dated. The stopper in our tub didn't work so I had to give my young daughters mini-showers rather than baths. The bed was comfortable & we had a big screen tv which was nice.
The breakfast buffet was convenient & pretty good. The highway traffic didn't bother me, but my mom said that she could definitely hear it in her room.
You can definitely tell the difference between the day & night staff. We had an early flight so we checked out around 5 am. The front desk mgr wasn't nice at all & acted like he didn't want to be bothered. The night before we were told our bills would be delivered to our rooms around 4:30 am. They weren't so we wanted print outs. When my dad went to the counter the guy said something like, "Do you need something?" It's 5 am...we have our luggage. What could we possibly want?? He also never asked how our stay was.
Not a pleasant end to our stay but other than that the (day time) staff was very nice.
Location is very convenient to the highway which makes getting into the city easy....& there are lots of stores & restaurants nearby.
- Official Description (provided by the hotel):
- Located just 2 miles from the New Orleans airport and only 11 miles from the French Quarter and Downtown New Orleans, our hotel provides a relaxing and quiet environment for business and leisure travelers alike. ... more less
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- Also Known As:
- 4 Points By Sheraton New Orleans Airport
- Four Points By Sheraton New Orleans Airport Hotel Metairie
- Sheraton New Orleans Airport
- Four Points Metairie
- Metairie Sheraton
- Metairie Four Points