We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“great hotel with excellent staff” 5 of 5 stars
Review of Sleep Inn & Suites

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Save Saved
You added Sleep Inn & Suites to your Saves list
Sleep Inn & Suites
2.0 of 5 Hotel   |   4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Choice Privileges Points
Ranked #1 of 21 Hotels in Metairie
Monroe, Louisiana
1 review
“great hotel with excellent staff”
5 of 5 stars Reviewed November 26, 2012

This was a great hotel .The location was perfect and Roynisha,Barbara,Inan,Heidi,and Lisa were great and very friendly and helpful.The hotel was clean room was great i was very comfortable ,it felt like a home away from home.I will definitly stay here again keep up the good work .

  • Stayed November 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 30, 2012
To Our Valued Guest,
Thank you so much for the awesome review of our staff and hotel.We do want to make our guest feel like they are at their "Home Away From Home". And we love to make every guest stay memorable. We hope to see you again in the near future.

Thanks again for staying with The Sleep Inn & Suites of Metairie

Cindy Bishop
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

237 reviews from our community

Traveler rating
    102
    97
    29
    5
    4
See reviews for
71
64
21
42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (42)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Any
English first
Puerto Rico
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 21 cities Reviews in 21 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 22, 2012

Everything was fine; the rooms were big and cheerful. Breakfast is crowded, but there's at least one table where you don't have to listen to cheerful morning TV. The parking lot is a bit too small, but parking on the street was fine and just as safe. The location on the Tripadvisor map was wrong as of Nov 2012 (it's on the North-West corner of the Clearview interchange, not the North-East). As with a lot of these Metairie motels, it's a bit tricky to get to because it's on the service road, but once we figured it out it's a lot easier to get to than many (you can get to it from Clearview, Veterans, or the interstate from either direction without a U-turn, which is not the case for some).

  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 26, 2012
To Our Valued guest
Thanks for the great review! We apologize for the small lot but we do have Secured garage parking right across the street. I will look into the information you have provided us with, about the map information on Trip advisor. Our apologies. We hope to see you in the near future.
Happy Holidays
From Our Team at the
Sleep Inn & Suites of Metairie
Cindy Bishop
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jackson, MS
Senior Contributor
32 reviews 32 reviews
5 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 19, 2012

This is a great hotel. The area is safe and very accommodating to restaurants in the Metarie area. A great place to stay if you just don't want to be down in New Orleans. The staff were extremely friendly. My wife and I were greeted in the hall way with a friendly conversation from the cleaning staff also. The rooms were clean and neat. Flat screen tv's, microwave and refrigerator. The parking lot is small and fills up, but the hotel offered safe parking in a facility off
the property. We parked on the street along with others with no problems. I would recommend
this hotel to anyone and plan to use it my next visit in the area.

  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 21, 2012
To Our Valued Guest,
Thank you both from our team for the amazing review. We as a team strive for excellence for our guest and want to make your stay feel like you are at your "HOME AWAY FROM HOME”. We hope to see you on your next trip to New Orleans.
Happy Holiday's most of all!
Cindy Bishop
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 17, 2012

We were in New Orleans for "Celebration in the Oaks. The Sleep Inn was listed as one of the Choice hotels in the area. We were satisfied with our stay there.

The hotel is small and cozy. The parking lot is extremely small, we had to park on the curb but the area was well lighted.

A hot complimentary breakfast was provided.

Nice little hotel close to New Orleans. Friendly staff.

Room Tip: Room 106 was updated,neat and clean.
See more room tips
  • Stayed November 2012, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 26, 2012
To Our Valued Guest,
We are so happy to know that you have enjoyed your stay with us! We as a team strive for excellence for our guest. We hope to see you again in the near future.
Thanks again for staying at the Sleep Inn& Suites of Metairie
AGM
Cindy Bishop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Philadelphia,pa
Senior Contributor
45 reviews 45 reviews
23 hotel reviews
Reviews in 23 cities Reviews in 23 cities
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed November 14, 2012

Nice facility while not in town it is a good value 1/2 the distance from the airport. Plenty of stores and restaurants near by for your immediate needs. Had 2 rooms for 1 night, spent 1 night out of town then returned for another night's stay. Rooms were clean with nice appointments, flat screen TV, microwave, fridge and comfy office chair at desk. Staff was courteous but we required no other service than checking in and out nor did we partake in the breakfast. CALL DESK FOR DIRECTIONS - we used the address listed online but it didn't direct us to the right area via our GPS unit. Desk will give you better address (it's only off by a block or so but there are a bunch of on/off highway ramps that make it confusing.) One negative - parking is tight. There is not much on the property and the streets around the property fill up as well. Would stay again.

  • Stayed March 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 18, 2012
To Our Valued Guest!
Thanks so much for the nice review of our hotel. We apologize about the GPS address it's something we have tried to get fixed and unfortunately not yet. We do try to give all guests that call the 4601 Utica Street so that you can get here smoothly. We are happy you really liked your room and the amenities that we offer.
We hope in the future we see you again staying with our team at Sleep Inn & Suites of Metairie

Cindy Bishop
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fort walton Beach, FL
Top Contributor
57 reviews 57 reviews
34 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed November 13, 2012

I'm originally from the area and have tried just about every hotel/motel in Metairie. This one is the absolute best for location - right down the street from the Vets location of Cafe Du Monde and about a ten minute walk from the new Panera Bread. Our stay was just okay, probably due in large part to the Saints/Falcons home game. Our room wasn't ready until after 3 pm (which is okay since that's checkin time) but worse than that, they gave us a smaller room than we had paid for. They did make it right, refunding most of the difference. Other than that, it was fine. Typical Sleep Inn.

  • Stayed November 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 18, 2012
To Our Valued Guest!
Thank you so much for your review of our hotel. We do apologize for the room being smaller than what you expected. We are glad that we could accommodate you and make it right. We strive for excellence for our guests and want to make your stay a memorable one. We hope to see you in the near future.
Thanks again for staying at the Sleep Inn & Suites of Metairie

Cindy Bishop
AGM
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Park Forest, Illinois
1 review
5 of 5 stars Reviewed November 7, 2012

I need to take this time to write a letter to the management and directors of Sleep Inn & Suites. This letter is in reference to our stay (wife Kathy and I) at the Sleep Inn & Suites in Metairie, LA starting Oct 26, 2012. We came to the New Orleans area for our nephews wedding. I booked a room at that hotel because of the proximity to the reception hall. The unfortunate thing is that when I did a search online for the hotels phone number I kept getting an 800 number to call, which I did. I booked the room for three nights in early September. I talked to an individual in the Philippines when booking. I was given a confirmation number and the dates I was to stay there, October 26-29. When getting to the hotel that Friday I was told by your staff that no reservation was made. Now I'm in a panic because I prepaid the room. The hero of this story is your General Manager, Cindy Bishop. Cindy personally called the number, which turned out to be expdiepia.com, and was able to get the information required. Cindy Bishop came to our rescue in straightening the matter out. Another individual that needs to be highlighted is Anquanita Palmer. During my stay I observed this young lady perform many duties from working behind the reception counter to serving breakfast and cleaning the area. With proper nurturing and training this young lady will be a future manager and leader of her own hotel. I found this hotel in a convenient location. It was clean well-kept and give it my highest recommendation.

Room Tip: Room was clean. Water was hot. The staff excellent.
See more room tips
  • Stayed October 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
gm121, Manager at Sleep Inn & Suites, responded to this review, November 18, 2012
To Our Valued Guest!
Thank you both so much for the AWESOME review of the staff and hotel. We remember you so well. We are so happy that we could make your stay with us so memorable. Hospitality is what we do and our team strives for excellence on a daily basis for you our guest. We hope to see you again in the near future on your return trip to New Orleans.
Thanks again for staying with our family at the Sleep Inn & Suites of Metairie.

Cindy Bishop
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Sleep Inn & Suites? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sleep Inn & Suites

Address: 4601 Utica Street, or 4601 North I-10 Service Road, Metairie, LA 70006
Phone Number:
Location: United States > Louisiana > Metairie
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Wheelchair access
Hotel Style:
#1 Business Hotel in Metairie
#4 Family Hotel in Metairie
Price Range (Based on Average Rates): $
Hotel Class:2 star — Sleep Inn & Suites 2*
Number of rooms: 70
Official Description (provided by the hotel):
If using a GPS system please put in 4601 Utica Street to get directly to us. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Choice Hotels, Expedia, Booking.com, Orbitz, Travelocity, Priceline, Hotels.com, Despegar.com, Odigeo, TripOnline SA and Tingo so you can book your Sleep Inn & Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sleep Hotel Metairie
Sleep Inn And Suites
Sleep Inn Metairie
Metairie Sleep Inn

Owners: What's your side of the story?

If you own or manage Sleep Inn & Suites, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.