Nice facility while not in town it is a good value 1/2 the distance from the airport. Plenty of stores and restaurants near by for your immediate needs. Had 2 rooms for 1 night, spent 1 night out of town then returned for another night's stay. Rooms were clean with nice appointments, flat screen TV, microwave, fridge and comfy office chair at desk. Staff was courteous but we required no other service than checking in and out nor did we partake in the breakfast. CALL DESK FOR DIRECTIONS - we used the address listed online but it didn't direct us to the right area via our GPS unit. Desk will give you better address (it's only off by a block or so but there are a bunch of on/off highway ramps that make it confusing.) One negative - parking is tight. There is not much on the property and the streets around the property fill up as well. Would stay again.

I'm originally from the area and have tried just about every hotel/motel in Metairie. This one is the absolute best for location - right down the street from the Vets location of Cafe Du Monde and about a ten minute walk from the new Panera Bread. Our stay was just okay, probably due in large part to the Saints/Falcons home game. Our room wasn't ready until after 3 pm (which is okay since that's checkin time) but worse than that, they gave us a smaller room than we had paid for. They did make it right, refunding most of the difference. Other than that, it was fine. Typical Sleep Inn.

I need to take this time to write a letter to the management and directors of Sleep Inn & Suites. This letter is in reference to our stay (wife Kathy and I) at the Sleep Inn & Suites in Metairie, LA starting Oct 26, 2012. We came to the New Orleans area for our nephews wedding. I booked a room at that hotel because of the proximity to the reception hall. The unfortunate thing is that when I did a search online for the hotels phone number I kept getting an 800 number to call, which I did. I booked the room for three nights in early September. I talked to an individual in the Philippines when booking. I was given a confirmation number and the dates I was to stay there, October 26-29. When getting to the hotel that Friday I was told by your staff that no reservation was made. Now I'm in a panic because I prepaid the room. The hero of this story is your General Manager, Cindy Bishop. Cindy personally called the number, which turned out to be expdiepia.com, and was able to get the information required. Cindy Bishop came to our rescue in straightening the matter out. Another individual that needs to be highlighted is Anquanita Palmer. During my stay I observed this young lady perform many duties from working behind the reception counter to serving breakfast and cleaning the area. With proper nurturing and training this young lady will be a future manager and leader of her own hotel. I found this hotel in a convenient location. It was clean well-kept and give it my highest recommendation.

I stayed here in October in a two queen bed room with a sofa bed....huge room, plenty of room for 3 people to have their own bed. The employees that work here were the nicest group of workers I have ever encountered at any hotel I have ever stayed. From the front desk to the housekeeping staff, everyone is smiling and quick to say hello. Great location, easy on and off Interstate 10. We will definitely stay here again!