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Cypress Bend Golf Resort: Traveler Reviews

Call now to book: 1-800-454-6835 from hotels.com
TripAdvisor Traveler Rating:
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3.5 of 5 stars 4 reviews
4 Reviews
5.0 of 5 stars
1
4.0 of 5 stars
1
3.0 of 5 stars
0
2.0 of 5 stars
0
1.0 of 5 stars
2
TripAdvisor Popularity Index:
  • Measures overall traveler satisfaction based on ratings, reviews and other sources.
#2 of 3 hotels in Many
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Description: Modern Resort with 18 hole golf course; situated atop a bluff overlooking the shores of Toledo Bend Lake. This description is based on information provided by the hotel.
Address:
2000 Cypress Bend Parkway
Many, LA 71449
Check Rates: $144 Avg. Price
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TripAdvisor Traveler Reviews

Reviews of Cypress Bend Golf Resort

( 1-4 of 4 )
“Good Experience at Cypress Bend Resort”

Cypress Bend Golf Resort

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4 of 5 stars
Baton Rouge, LA
Jul 28, 2007
2/2 found this review helpful

After reading previous reviews, I was apprehensive about staying at the Cypress Bend Resort. My experience was good and I will stay again. My summary:
1. Front desk staff was weak. Were not friendly and did not offer info on where room was located -- necessary info in a resort with multiple buildings.
2. Room was clean, comfortable, nice, up-to-date.
3. Lake views, walking trails, golf course, etc. were good to excellent.
4. Did not use the restaurant or spa.
5. Very relaxing environment.
6. Very large facility.
7. Stated they had free wireless Internet, but the wireless did not work most of the time. Front desk did provide a cable for wired Internet.
8. Based on my long term experience with using Trip Advisor ratings, I believe this property would receive a rating of around 4.1 if it was rated by a large number of people. I usually look for properties that have a 4.0 or higher rating, although some with 3.5 ratings have been ok.

  • This TripAdvisor Member:
    • Liked — Comfortable, relaxing
    • Disliked — Front desk service
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HavePlaneWillTravel's Summary
Date of Stay: July 2007
Traveled with: Business colleagues
Age group: 50-64
Member since: June 08, 2006
  • My ratings for this hotel are:
    • 4 of 5 stars Value
    • 4 of 5 stars Rooms
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 1 of 5 stars Check in / front desk
    • 4 of 5 stars Service
Would I recommend this hotel to my best friend?
absolutely!
I recommend this hotel for:
Young singles, A romantic getaway, Girlfriend getaway, People with disabilities, Older travelers, Families with young children, Tourists
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with teenagers
I selected this hotel as a top choice for:
Business meeting / Event
Was this review helpful? Yes No
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Highly Overrated!”

Cypress Bend Golf Resort

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1 of 5 stars
Tucson, AZ
May 12, 2006
3/6 found this review helpful

I was reluctant to book a room at this so-called resort after I read the 2 vastly different reviews that were already on the trip advisor page. One party gave the place 5 stars, the other only 1.

Well, I must vote in the rating 1 category after 2 nights there this past week. Highlights of my stay:

* I was assigned to a nicely laid out Non-Smoking golf suite that blatantly REEKED of cigar smoke. It was hot and muggy, but I was game to open a window to try to reduce the stench. No luck with the windows. I debated whether or not I could hold my breath for 48 hrs, decided against that option, and asked for a room change.

* I was happy to be changed quickly and politely to a NS hotel room, but upon opening the door----the reeking and stench continued! I raced to the sliding door and opened it for ventilation. The sheer curtains and drapes were heavily-laden with cigarette smoke, and my hands smelled foul from just touching them for a minute or so. Then, I sat down at the bedside table to make a phone call. The table was streaked and smelled like puke. The telephone face was FILTHY and had hairs stuck in the goo on it .....not mine. The wall behind the bedside lamp had gobs of God-knows-what stuck to it. So did the other walls in the room.

*In the bathroom, there was dirt and mold both along the sides and in the tub itself, like it hadn't seen a good scrubbing in awhile. The countertops again were streaked and foul-smelling.

It wasn't worth changing rooms again, as I had been travelling for 2 days and was too tired to pursue the situation further. I concluded that if both a NS golf suite and a NS hotel room stunk, it was likely there were many other stinking NS rooms at the place.

What also really intrigued me was why the NS rooms were all directly across the hall from Smoking rooms. It was necessary for me to stuff a towel along the bottom of the door to keep the fumes from wafting into my space.

I didn't even take a chance on the restaurant or spa, based on the comments from the other discontented customer.

Beware, travellers who expect to receive first-class accommodations at a place that calls itself a resort, and is not. Cypress Bend fails to come close to the standard that other resorts maintain.

If I had to offer others a benchmark upon which they might base their consideration of a venture to Cypress Bend, I would tell them that it ranks more than a tad below a 50-year-old unrenovated Holiday Inn.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Meenck's Summary
Date of Stay: May 2006
Member since: May 12, 2006
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
I recommend this hotel for:
Older travelers
I do not recommend this hotel for:
Great pool scene, Pet owners, Families with teenagers
Was this review helpful? Yes No
Management Response
RGwin, General Manager
(Management representative)
Sep 12, 2006
We certainly appreciate feedback from all of our guests regarding their experience at our Resort - many times the guests who are the most critical of our services are the ones who motivate us to make changes to improve each situation presented.

Regarding this posting from an obviously unhappy guest. The entire Resort will be a non-smoking establishment effective 1/1/07. This will eliminate many of the problems that this guest encountered.

Regarding the other observations - most guests who are this unhappy at least take the time to mention these items to management while they are on property or complete a comment card so we can contact them for further discussion. While I know we may miss some small items on occassion, it seems that this guest may have embellished a bit on some of the items found wrong. We have an outstanding housekeeping department with Supervisors who would never allow a room that "smelled like puke, had gobs of God-knows-what stuck to the wall, and goo with hairs stuck on it on the telephone" - back into service. Our guest rooms are 6 years old and have outstanding furnishings, drapes, and bedspreads - nothing you would find in a 50 year old Holiday Inn.

If any potential guest would like to contact me personally I would be happy to discuss Cypress Bend and assure them that their stay will be a great one.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Thank you Cypress Bend”

Cypress Bend Golf Resort

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5 of 5 stars
Santa Barbara, CA
Jan 27, 2005
7/8 found this review helpful

Thank you Cypress Bend for bringing relaxation and comfort to a stressful time. I was visiting my husband at Fort Polk in the days before he leaves for Iraq, when we took a trip to Cypress Bend in Many, LA. We started our morning there with a delightfully delicious breakfast at their restaurant. We then relaxed for a bit by the fire in the lobby. Both of these moments were accented beautifully with the gorgeous view of the Toledo Bend Lake. Our relaxation continued as we enjoyed outstanding massages at the spa. We decided to continue our peaceful morning with a hike on the resort's trail along the lake - what breathtaking views! Finally, we ended our time with picking up a keepsake from the pro golf shop (a fun Christmas tree ornament.) The resort was fantastic and the staff was professional, helpful, and ever so friendly. When we decorate our future Christams trees with our Cypress Bend keepsake ornament, we will always remember the serenity and joy we experienced at this time. Thank you!!!

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com
“Miserable at Cypress Bend”

Cypress Bend Golf Resort

May 25, 2004
25/30 found this review helpful

My husband and I and another couple stayed at Cypress Bend Resort the first weekend in May 2004. We ate in the restaurant, spent a considerable amount in the gift shop, and spent over seven hours total at the spa so I felt we received the full “Cypress Bend Resort Experience”. What a nightmare. The service received was inexplicably terrible.

The Hotel Itself:
Our room was attractive but stunk so horribly of old ash tray. I do not imagine even a three pack a day smoker would not have noticed the stench. We were supposed to move rooms the following day due to the smoking situation and were assured all of our things would be moved while we were out. That did not happen. Upon our return that evening I went to the front desk and pointed out that our things were not in our new room. After 15 minutes our luggage had not arrived. I would assume that because they had already inconvenienced us they would have sent someone immediately but that did not happen. We were dirty and tired and unable to take a shower without our things so we once again went to the front desk and asked if we could just stay in our old room. My husband expressed our many frustrations to the person at the front desk and was assured that the general manager would call him to discuss the problems. Our stay was a month ago and so far no phone call. Obviously the management does not care about improving any of the numerous flaws.

The Restaurant:
Every experience at the restaurant was terrible, especially for about $100 per couple for dinner. My three companions ordered steaks and they were all COLD. The four of us were the only people in the restaurant so it wasn’t like they were too busy to bring the food out when it was ready. Then we ordered dessert. It was frozen rock hard and completely inedible. We complained to our server and she took them back to the kitchen. She returned shortly with the response “it says on the box to serve it right out of the freezer”. We spoke to the manager and she did reduce our bill. This was the only attempt made to correct any of the problems that we experienced all weekend.

The next morning I called and placed a breakfast order to-go BECAUSE THEY DO NOT HAVE ROOM SERVICE. I did this out of desperation. Any other food options are miles away and I was limited on time. The person took my order and told me it would be about 15 minutes. When I arrived at the restaurant I was told they did not have any to-go containers and that I could eat off the buffet. None of the things I ordered were out on the buffet. I had to wait another 10 minutes. I was charged the buffet price which was higher than what I had ordered originally and at this point I had to rush to make my spa appointment. Oh what a relaxing weekend!

The Spa:
I was not thrilled with any of my spa services. The La Stone Therapy was okay. The “facial” was a few minutes of skin care products being applied and removed from my face. A mask was applied and I was left for 20 minutes. I was so unbelievably bored! My pedicure was cut short so it wouldn’t be fair to comment on that but I will say the same person was doing both services so if the facial was any indication…and I found it unsettling that this person that had been rubbing someone else’s feet immediately before I arrived was then smearing stuff on my face. The person performing the facial and pedicure was extremely nice so I hate say anything negative but I just felt this treatment was not worth $50 and she cut part of my foot during the pedicure.

The Gift Shop:
The only thing I enjoyed. Small but with a cute selection of jewelry, picture frames, etc. The lady that runs it was very personable.

This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
This TripAdvisor Member's Summary
Date of Stay: May 2004
Member since: March 08, 2005
  • My ratings for this hotel are:
    • 1 of 5 stars Value
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes No
Management Response
RGwin, General Manager
(Management representative)
Sep 12, 2006
Thank you for your comments - a new managment team was put in place in March of 2005 and changes have been made and will continue to be made. Hopefully you will give us another chance to provide you with outstanding service and amenities. Please contact be personally if you wish to return.


This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Check Rates
Average price*: $144 (year-round)
Call now to book: 1-800-454-6835 from hotels.com

Reviews of Cypress Bend Golf Resort

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Cypress Bend Golf Resort Address

2000 Cypress Bend Parkway, Many, LA 71449