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“Good atmosphere, good food” 5 of 5 stars
Review of The Fur and Feathers

The Fur and Feathers
| Southrope, Herriard, Basingstoke RG25 2PN, England
01256 384170
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Ranked #1 of 1 Restaurants in Herriard
Price range: $25 - $94
Cuisines: English, Bistro, Gastropub
More restaurant details
Restaurant details
Good for: Local cuisine
Dining options: Breakfast/Brunch, Reservations, Late Night
Duras
Senior Reviewer
7 reviews 7 reviews
4 restaurant reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Good atmosphere, good food”
5 of 5 stars Reviewed October 22, 2013

Our second visit here for an evening meal and it didn't disappoint, service was great and a good menu selection was offered. Our group of six had a great evening.

  • Visited August 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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193 reviews from our community

Visitor rating
    116
    51
    14
    7
    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • German first
  • Any
English first
pa
Top Contributor
58 reviews 58 reviews
19 restaurant reviews
Reviews in 43 cities Reviews in 43 cities
70 helpful votes 70 helpful votes
“Not your grandfather's "pub grub"”
4 of 5 stars Reviewed October 20, 2013

We stopped in for lunch on a quiet weekday. As Americans who hear stories about the terrible state of affairs of pub food, boy were we surprised. I had the prawns with chili sauce and my wife had the cheese omelette. Both were terrific. Although I didn't have any beer, I noticed the selection to be a little more interesting than what I had seen at a few other places. As other reviewers have noted, the pub is bright and airy with smiling service to go with it. The wine selection seemed good and they even had a humidor with Havanas! If only we had a little more time...Highly recommended if you're in the area.

  • Visited October 2013
    • 4 of 5 stars Value
    • 4 of 5 stars Atmosphere
    • 4 of 5 stars Service
    • 4 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Basingstoke, England, United Kingdom
1 review
2 helpful votes 2 helpful votes
“Over priced and under served.”
1 of 5 stars Reviewed October 20, 2013

This was nothing but one disappointment after another. Despite booking the table in advance they kept us waiting for 30 minutes, the hostess was lovely and explained that they had given our table to another party who had shown up over an hour late. They guided us (and our 6 month old baby) outside to sit in a covered shelter in the pouring rain.

We did ask if they had high chairs available or we could have brought our own, we were advised that they did have something to use however when it was brought out (after prompting them it was still needed) it was not actually clean.

On to the food itself: The on-line menu is not up to date leading to a little disappointment however the major issue being the food itself. The portions were tiny and what was ordered was not reflected by what arrived e.g. the fish pie was advertised as having muscles and clams of which it had neither. Please bear in mind when ordering that you get nothing with it e.g the chicken breast was just that: one small chicken breast, no salad, no chips literally just a chicken breast.

For the service, they tried to take our plates while we were still eating, they did not keep track of the bill and considered charging us for our drinks twice. After having kept us waiting and made such a shambles of everything I can only assume they decided to give up on even trying as halfway through taking payment the waitress decided to go to the next in line and take his cash instead.

My final point is that the facilities are somewhat lacking; they have no baby changing facilities or room to sit at the bar.

Honestly while I appreciate that the service may be a one off, the food was tiny and overpriced, the venue was lacking and overall my advice would be: Go to a Weatherspoons, it's an equivalent service with better prices...

  • Visited October 2013
    • 1 of 5 stars Value
    • 2 of 5 stars Atmosphere
    • 1 of 5 stars Service
    • 3 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Peter W, Owner at The Fur and Feathers, responded to this review, October 22, 2013
I'm sorry that you had a disappointing visit, but I think you are being overly harsh in your review so I will try to answer your comments point by point.

You booked the table on the day, you were told we were busy and that you would be following someone else who had booked the table first so we couldn't guarantee your table time, you then turn up ½ hour early, it shouldn't be a surprise that you had to wait ½ hour for your table? As for putting you in heated shelter what else could we do, the place was full and you were early?


You were told we had a booster style seat, It had just been used and was cleaned at your table in front of you.

The on-line menu clearly states that it is a sample of our daily changing menu! The fish pie is made up from an in house mix, I'm sorry if you didn't get a piece of everything but it was all in there. The menu clearly states that can choose the side orders you want, on-line too, some dishes we prescribe the vegetable and potato options, most we don't.

I believe you were asked if you had paid cash for your first round? A terrible crime that could be read that the barmaid was just checking?

The building is over 100 years old, many people have owned it and it hasn't been fully renovated for some time, we have not been here long but we plan to do a full upgrade as soon as we can afford it. Unfortunately right now we are not well equipped to deal with babies and we have changed our booking policy and staff guidelines to reflect this.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Basingstoke, England, United Kingdom
Senior Contributor
25 reviews 25 reviews
15 restaurant reviews
Reviews in 15 cities Reviews in 15 cities
11 helpful votes 11 helpful votes
“Always excellent”
5 of 5 stars Reviewed September 22, 2013 via mobile

Lovely lunch again :). Out with 3 generations of our family and couldn't have asked for better service or food. Thoroughly recommend everything on the menu, we didn't need puddings but everything else had been so good none of us could resist and we weren't disappointed.

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abu Dhabi, United Arab Emirates
Senior Contributor
35 reviews 35 reviews
25 restaurant reviews
Reviews in 14 cities Reviews in 14 cities
11 helpful votes 11 helpful votes
“Superb Pub”
5 of 5 stars Reviewed September 22, 2013

I love this pub.

Super friendly, excellent local food, at very reasonable prices. Real Ale, good wine list at reasonable prices.

The place is bright and airy, so you can see what you' re eating - that makes a change.

If you're in the area you must give it a try.

The place is bright

  • Visited September 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Atmosphere
    • 5 of 5 stars Service
    • 5 of 5 stars Food
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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