I am just commenting on the restaurants dinner service, and not the rooms nor breakfast which I have heard great things about.
Sadly, I was so disappointed with the meal that I actually felt insulted and disrespected that I was served the steak dinner that I had received. One side of my medium rare 10 oz steak was obviously burnt, causing it to actually be an over well done steak. Along with the fact that it looks really small for 10 oz so I weighed it on my kitchen scale just to see if they even gave me the size steak I paid for and it weighed out to be a little below 5 oz which was the cheaper steak option.It’s a shame because by the texture of the thin section that was not hardly cooked, we could tell that it was a high quality, tender and fresh cut of meat, but they destroyed it by overcooking the first side to a point of becoming too tough to chew. Moving along to the fully loaded baked potato, it was still crunchy on the inside and all of the toppings together equaled about a teaspoon to a teaspoon and ½ for a generously sized potato. Those toppings included one slice of chive, one bit of bacon, two shreds of cheese and a small amount of sour cream all stuffed into the middle of this once beautiful potato. So last we taste the vegetables, the seasoning was wonderful but the snap peas were disintegrating from being overcooked and the baby carrots were completely raw. But at least while eating the raw carrots I could tell they were definitely fresh and sweet, never frozen. On the bright side at least the few little onion pieces were cooked to perfection.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
J D - Thank you for taking the time to review our restaurant after your recent visit. We most certainly did not meet our quality standards and for that I apologize. I have reviewed your comments with Chef John who also is deeply apologetic. Together we have taken steps with our kitchen staff to help insure our quality always exceeds our guest's expectations.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.