We were traveling with another couple and we each reserved a non-smoking King bed in advance.
When we arrived, my husband went inside to check-in while I waited in the car. I was surprised how quickly he returned to the car with our room number & key. Check-in was seamless and easy.
Once inside the hotel, I asked Anita, the hotel clerk, to recommend a restaurant and she was very friendly & helpful. Later, I requested something else and she was very accommodating. She even detected that I had a cold, so she asked if I needed any medicine for it and seemed geniunely concerned. In fact, I cannot remember ever staying at a hotel that had a more caring hotel clerk! Anita could have remained behind the desk, but she was constantly watching the guests to see if they needed something & would come out to help when needed.
Our room was very clean & it was nice to have a refrigerator & microwave. The firm mattress was average, but that is typical for a hotel. When I used the internet, the wifi was good and I had no problems.
Although the neighborhood was not threatening in any way, I appreciated the fact a card key was required to walk through the main door after dark.
Overall, our experience at this hotel was very good.