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“Renovated but still not up to great quality” 2 of 5 stars
Review of BEST WESTERN Bayou Inn & Suites

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BEST WESTERN Bayou Inn & Suites
1320 N Martin Luther King Highway, Lake Charles, LA 70601   |  
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Ranked #7 of 29 Hotels in Lake Charles
Fresno, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Renovated but still not up to great quality”
2 of 5 stars Reviewed October 2, 2013

The hotel was total renovated however, it lacks character, appeal and light. The room was dark and dreary. I asked for non-smoking however, it was clear that some smoking took place in the room from the smoke burns in the carpet and the smell of smoke. The door frame around the door seem to be extremely loose which caused the door to not secure itself close and safely lock. Honestly it was not renovated.....the hotel had a face lift. There is a big difference between renovating and a cosmetic face lift.

  • Stayed October 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
We thank you for your feedback on your stay and apologize for the inconvenience you experienced during your stay. We use all feedback as a learning and training tool.
Thank you for taking the time out to respond
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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68 reviews from our community

Traveler rating
    36
    15
    7
    6
    4
See reviews for
21
24
3
13
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Huntsville, Alabama
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 18, 2013

Of the different hotels we have stayed in in this same area over the past few years, this hotel is the best in terms of price and value. Safe; freeway close, fab breakfast and a pool! Close to market shopping and downtown restaurants. What more could you want?

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Palacios, Texas
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 6, 2013

Overnight stay for a Casino weekend - The service was fast - Rooms clean and comfortable.Would definately stay here again. Location easy access to I-10. Lots of eateries in the area. Was able to get a room even on a Labor Day Week-end.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lake Charles, Louisiana
Reviewer
5 reviews 5 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed August 18, 2013

This place is really nice, all new stuff very quite, great breakfast and the staff was amazing!!!!! The front desk staff is so friendly!!!!!!! They reminded my name each time I went to the desk and had a great personally.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Crystal C, Manager at BEST WESTERN Bayou Inn & Suites, responded to this review, September 26, 2014
Thank You for taking out the time to send in a review. We welcome all comments and hopefully we will be able to accommodate all future stays.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Bayou Inn & Suites

Address: 1320 N Martin Luther King Highway, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
Ranked #7 of 29 Hotels in Lake Charles
Price Range (Based on Average Rates): $
Number of rooms: 55
Official Description (provided by the hotel):
The BEST WESTERN Bayou Inn & Suites is located in Lake Charles, Louisiana off of Interstate 10 at Exit 33 North. We offer easy access to local restaurants, shopping, beaches, attractions, and casinos. Lake Charles provides recreational opportunities such as boating, fishing, and swimming and hotel guests will appreciate the eclectic selection of restaurants located nearby with a variety of cuisines from which to choose. ... more   less 
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