We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great business hotel.” 5 of 5 stars
Review of SpringHill Suites Lake Charles

Save Saved
You added SpringHill Suites Lake Charles to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
SpringHill Suites Lake Charles
3.0 of 5 Hotel   |   1551 West Prien Lake Road, Lake Charles, LA 70605   |  
Hotel website
  |  
Hotel deals
  |  
  |  
Hotel amenities
Special Offer
Free Parking
Ranked #2 of 28 hotels in Lake Charles
Vicksburg, Mississippi
Contributor
16 reviews 16 reviews
3 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
“Great business hotel.”
5 of 5 stars Reviewed May 1, 2013

I recently stayed at this property for a business trip. The young woman who checked me in was friendly and happy to help. The lobby was beautiful and well kept. My room was clean and had a great corner view. All linen and towels were clean and fresh. The woman who checked us out was efficient, but the least friendly of everyone we encountered. Overall, this is a wonderful property and I'm looking forward to staying again on future trips.

  • Stayed April 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, May 3, 2013
Thank you for taking the time to let us know how we are doing. We are happy that you found everything to be clean and fresh! We hope to see you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

124 people have reviewed this hotel

Traveler rating
    82
    33
    5
    1
    3
See reviews for
42
19
9
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Top Contributor
126 reviews 126 reviews
17 hotel reviews
Reviews in 35 cities Reviews in 35 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 10, 2013 via mobile

We got a bit turned around with trip advisors directions, called the hotel and they calmly and professionally redirected us. This is a cool hotel with 5 floors, a bar ( they make martinis!)and "hot breakfast" right off of the loop.. (a bit of traffic noise for those on the loop side.). The great bartender and front desk staff were so helpful and friendly. I could hang here for a while. They directed us to a wonderful local seafood restaurant also. The room is large with a separate toilet room and a great shower(no bath). Super beds and plenty of pillows. There is a couch and fridge too. Oh.. And a GREAT air-conditioner! Enjoy!

  • Stayed April 2013
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 30, 2013
We are thrilled to hear that you enjoyed your stay! Thank you for taking the time to let us know how we are doing. We are very excited to hear that you got to experience our wonderful staff and hotel. Hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
South Carolina
Senior Contributor
36 reviews 36 reviews
4 hotel reviews
Reviews in 14 cities Reviews in 14 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed April 9, 2013

We stayed in the Lake Charles Springhill Suites because we had a free Marriott night & never visited Lake Charles. There are two casinos relatively near by. Maybe because it was free we were put around the corner from the elevator in a smaller suite with no view. It was clean, the exercise equipment was nice, and the breakfast was okay. Residence Inn & Fairfield Inn have more options at breakfast. What really made the place special was the shuttle driver. He drives to the closest casino every hour, but will take you whenever you want. When you are ready to get back, you just stand at the front of the casino whenever he says his schedule is, and he's there like clockwork. Very very nice complimentary service! Also the towels for the pool and exercise room are plush - SO much better than standard hotel towels!

  • Stayed February 2013, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 10, 2013
Thank you for taking the time to let us know how your stay was. We are excited about the new varieties that we are going to have for our breakfast. We hope that you will come back in the future and enjoy!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
California
Top Contributor
50 reviews 50 reviews
42 hotel reviews
Reviews in 35 cities Reviews in 35 cities
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed April 8, 2013

We stayed at the la quinta next door and we're disappointed because of the road noise. We didn't have a problem with this place. The hotel is new, clean, and comfortable. A great place for a through traveler.

  • Stayed April 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 9, 2013
We are sorry for the inconvenience of having to change hotels but we are glad that you got to experience what we have to offer. We hope to see you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Red Bluff, CA
Senior Contributor
45 reviews 45 reviews
6 hotel reviews
Reviews in 18 cities Reviews in 18 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 8, 2013

This is my second visit to Springhill Suites in Lake Charles, LA and like the first, it was outstanding. Visited here last April (2012) and their service, cleanliness and amenities are still outstanding. I stay at a lot of hotels during the year and this is truly a class act. The staff is always very friendly and accomodating. The rooms are hip, well appointed, and impeccably clean. Spacious rooms with couch, desk, fridge, microwave, shower in seperate room from toilet. The location is central to Lake Charles and provides easy access to the community. Again, an outstanding place to stay.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 9, 2013
We really appreciate you taking the time to let us know how your stay was. It is wonderful to hear that you enjoyed your stay this time and the time before. We hope to see you back time and time again!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Treviso, Italy
Senior Contributor
30 reviews 30 reviews
4 hotel reviews
Reviews in 17 cities Reviews in 17 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed April 2, 2013

Rooms are large with double queen beds. Also has a convertible sofa bed and nicely furnished. Has fridge and microwave. Has a separate toilet and sink which is good for family. Free continental breakfast and internet. Cleaning staff are very friendly. Hotel stays busy and on weekends could get noisy for rooms near the elevator.

Room Tip: stay as far from the elevators as possible whenstaying for a long period
See more room tips
  • Stayed April 2013, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 5, 2013
Thank you for taking the time to let us know how we are doing! We are so happy that you enjoyed your stay! We hope to see you back!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houston, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 28, 2013

We recently stayed here on our way to Florida, and I couldn't have been more pleased. The rooms looked almost brand new with a funky modern design. Everything was clean and comfortable, which are my two biggest concerns with a hotel when traveling with family. The hotel is conveniently located right of I-210, and there are several restaurants and a Target nearby. Excellent hotel . . . one I will definitely stay at when passing that way again.

  • Stayed March 2013, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, April 1, 2013
Thank you for taking the time to let us know how we are doing. We are thrilled that you enjoyed your stay! We love our location also. We hope to see you back soon!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Been to SpringHill Suites Lake Charles? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Family Hotel in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Marriott, Tingo, Travelocity, Priceline, HotelsClick, BookingOdigeoWL, Hotels.com, Venere and Agoda so you can book your SpringHill Suites Lake Charles reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

Owners: What's your side of the story?

If you own or manage SpringHill Suites Lake Charles, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.