First impression was great. Desk attendant was very professional and kind. Made us feel very welcome. We asked about place to eat and was given a menu and a map. Staff went way beyond what was expected. I forgot my razor and was going to buy one from the lobby. Desk attendant said that they had complementary ones for no charge. Our room was on the side next to the road. There was some road noise but did not hear it once we were asleep. European style to the room was very nice. The only reason I gave Spring Hill a 5 is because I couldn't give them a 6. Very nice place. Will stay there again.