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“Very, Very Nice” 5 of 5 stars
Review of SpringHill Suites Lake Charles

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SpringHill Suites Lake Charles
3.0 of 5 Hotel   |   1551 West Prien Lake Road, Lake Charles, LA 70605   |  
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Ranked #2 of 29 hotels in Lake Charles
Houston, Texas
1 review
“Very, Very Nice”
5 of 5 stars Reviewed October 2, 2012

First impression was great. Desk attendant was very professional and kind. Made us feel very welcome. We asked about place to eat and was given a menu and a map. Staff went way beyond what was expected. I forgot my razor and was going to buy one from the lobby. Desk attendant said that they had complementary ones for no charge. Our room was on the side next to the road. There was some road noise but did not hear it once we were asleep. European style to the room was very nice. The only reason I gave Spring Hill a 5 is because I couldn't give them a 6. Very nice place. Will stay there again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, October 30, 2012
It's great to hear that our staff is going above and beyond for our guests. We strive to make an impression on anyone who comes to SpringHill Suites Lake Charles. We appreciate the feedback and we hope to see you again!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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121 people have reviewed this hotel

Traveler rating
    80
    32
    5
    1
    3
See reviews for
42
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21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
Date | Rating
  • English first
  • Any
English first
Detroit Lakes, Minnesota
Top Contributor
99 reviews 99 reviews
99 hotel reviews
Reviews in 89 cities Reviews in 89 cities
132 helpful votes 132 helpful votes
5 of 5 stars Reviewed September 29, 2012

Visiting parts of Louisiana, we stayed at the SpringHill Suites Lake Charles. The staff got us checked in quickly and was very friendly. We stayed for only two nights for $298.00. We had a King size bed and it was very comfortable. The room was clean and had a European feel to the décor. We did take advantage of the shuttle to the casino it was quite nice. The enormous flat screen TV was a surprise. They supplied us with plenty of towels for the pool.

  • Stayed July 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SpringHill Suit... L, Sales Coordinator at SpringHill Suites Lake Charles, responded to this review, October 30, 2012
Thank you for your feedback. I am happy that you enjoyed your stay. I am glad that we were able to help you experience Southwest Louisiana.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Opelousas
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed September 17, 2012

The hotel was very modern and clean. The staff was very nice and personable. Location was great too, it was close to shopping and food venues. Pool area was nice as well as work out area. There also was a nice patio area for those wanting to get a little sun and a relaxing waterfall wall in the patio area. Just very nice. All areas were very clean and you always saw staff members cleaning areas in some manner. I would highly recommended this hotel.

  • Stayed September 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pineville, Louisiana
Senior Contributor
44 reviews 44 reviews
15 hotel reviews
Reviews in 16 cities Reviews in 16 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 30, 2012

Front desk experience was easy and pleasant. The staff were very helpful. The room was spaceous and very well decorated. The place was very clean and there were no odors.

The bed was very comfortable and my family and I rested very well. We did not use the pool since we were there in February, however the pool area looked nice and inviting.

Breakfast in the morning was excellent. I had no problems whatsoever other than the price was a bit steep for the area.

  • Stayed February 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Plainville, MA
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 22, 2012

I stayed for one night at this hotel in July 2012, it must be brand new or newly renovated as its just so clean and sparkly. Rooms were great with an separate toilet to bathroom area and nice segregation of lounge/bedroom and work area. Very nice polite staff too. Highly recommended.

  • Stayed July 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seabrook, Texas
Top Contributor
69 reviews 69 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed August 11, 2012

A nice double queen suite with all the amenities needed. Colors were soothing and room was comfortable. The Gym has great equipment for cardio; pool a bit small but enough to get a refreshing dip. It has close access to all of the amenities you would need. Staff is very friendly.

  • Stayed July 2012, traveled on business
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Covington, LA
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 16 cities Reviews in 16 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed August 8, 2012

Stayed for four nights and was very pleased with the suites, particularly the service received. Rooms were clean and very comfortable. Breakfast was as expected for continental. Service and attention to requests were outstanding. Although not advertised, be aware that there are no tubs. All units have showers and the overall decor is very modern.

Room Tip: If you require a tub this is not your place.
See more room tips
  • Stayed August 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about SpringHill Suites Lake Charles

Address: 1551 West Prien Lake Road, Lake Charles, LA 70605
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Business Hotel in Lake Charles
#2 Family Hotel in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — SpringHill Suites Lake Charles 3*
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Also Known As:
Springhill Suites Lake Charles Hotel Lake Charles

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