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“A nice, new hotel” 4 of 5 stars
Review of Holiday Inn Hotel & Suites Lake Charles South

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Holiday Inn Hotel & Suites Lake Charles South
3.0 of 5 Hotel   |   2940 Lake Street, Lake Charles, LA 70601   |  
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Ranked #15 of 29 Hotels in Lake Charles
Louisiana
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“A nice, new hotel”
4 of 5 stars Reviewed August 12, 2013

This hotel has been built within the past 5 years, and is still pretty new and fresh-looking. The suite was fine--nothing special, but nothing to complain about, either. I heard that someone in a different room found mold on the inside lid of the ice-bucket, but I did not have the opportunity to check mine. In Southwest Louisiana, a little mold in a dark, damp spot can be very difficult to prevent, so I don't take off for that. We did not try the restaurant, and the bar closes at 9 p.m. even on weekends, so it's kind of pointless. However, the hotel was very tolerant when we took our own beverages out onto the "back porch" area late one night. Generally, they treated our whole group well. The place was clean and well-maintained.

Room Tip: The hotel is set back really far from the street, so there should be minimal street noise no matter...
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  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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97 reviews from our community

Traveler rating
    42
    25
    9
    10
    11
See reviews for
19
29
7
21
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • German first
  • Spanish first
  • Any
English first
Marksville, Louisiana
Level Contributor
63 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed July 21, 2013 via mobile

Stayed here for one night. Found the hotel to be very clean and the staff was real professional and helpful. Not in a great part of town, but we had no issues. Indoor pool got a little crowded and was noisy. Overall, a good experience and value.

  • Stayed July 2013
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bluffton, South Carolina
Level Contributor
117 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
5 of 5 stars Reviewed July 1, 2013

As shared by several other reviewers of this hotel, Rodney (front desk manager?) made us feel welcome from the moment we walked in the door. Arriving at 4:30 pm, we were told our room wasn't quite ready as yet.

We went over to the bar, next to a very nicely decorated front lobby, and sat for a few minutes enjoying a glass of wine. Within 15 minutes, Rodney personally walked over to the bar, handed us our keys, apologized for the delay, and gave us a coupon for free breakfast the next morning.

Our room was clean, comfortable and on the top floor as I had requested. The hotel is situated only 5 minutes from the L'Auberge Casino, which meant we were away from the crowds but close enough to enjoy our evening in Lake Charles.

We would definitely book this hotel again.

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Birmingham, Alabama
1 review
5 of 5 stars Reviewed June 18, 2013

Rodney Johnson was fantastic from the minute we walked in the door. Great personality, great help. VERY pleasant and fun! Very helpful and prompt with his help returning an item left behind. We'd love to stay with him again!! Thanks, Rodney! Linda and Fred T, Birmingham, AL

  • Stayed May 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jacksonville
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 18, 2013

This is a top level hotel and facility. I partciularry want to give kudos to Rodney at the night, check-in desk. The man is outstanding. Great information, polite, and a very pleasant fellow who really seems to kmnow his job.

  • Stayed June 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Level Contributor
12 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed June 9, 2013 via mobile

We found this hotel to be nicely situated for easy access to both area casinos, and the downtown Lake Charles area. We received their last available room, which made me nervous. Usually the last rooms to be assaigned have issues or are the worst in the hotel. If this was their "worst" room, I am impressed.

The room was spacious and clean with a seperate seating area, desk, and wet bar.

The highlight of our stay was the front desk staff. They were extremely friendly and took care of us like we were family.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Houston, Texas
Level Contributor
28 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 stars Reviewed April 29, 2013

From the front desk folks at check in and check out to the cleaning staff everyone was friendly and very helpful. I had to call for a late check in because of traffic from out of state and i was able to slow down and enjoy the ride knowing i was guaranteed my room. Went to a show at a local Casino and had a blast just knowing i did not have to leave early to keep my room. At the end of my day, when i finally made it to the hotel, it was so nice walking in and they even called me by name and led me to my cool, comfortable room. The room was perfect, the bed was amazing, the room was quite of course most people had probably been in bed for a few hours, and the accomidations were just exactly what i needed. Not fancy, but clean, cool and comfortable beats "fancy" anytime. I will be returning to this area, i will stay at this hotel, EVERYTIME.

  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Wheelchair access
Hotel Style:
Ranked #15 of 29 Hotels in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South

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