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“Excellent” 5 of 5 stars
Review of Holiday Inn Hotel & Suites Lake Charles South

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Holiday Inn Hotel & Suites Lake Charles South
3.0 of 5 Hotel   |   2940 Lake Street, Lake Charles, LA 70601   |  
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Ranked #9 of 29 Hotels in Lake Charles
Burnsville, Minnesota
Top Contributor
128 reviews 128 reviews
58 hotel reviews
Reviews in 57 cities Reviews in 57 cities
88 helpful votes 88 helpful votes
“Excellent”
5 of 5 stars Reviewed April 10, 2012

I spend half my life in hotels these days, and for people to rate this hotel as terrible is absurd. This is a very modern property that's well maintained and clean. The staff are very pleasant, and if you visit the hotel more than a couple of times, don't be surprised if they remember your name and greet you personally when you arrive and leave for the day. Certainly a cut above the service one normally gets at this price point.

The rooms are a decent size with plenty of outlets, the restaurant serves typical unhealthy American hotel food, nothing to write home about. They have a full bar and a limited snack shop. Restaurants and shops are a walk or a short drive away, as is the mall.

I've stayed here about six times now on various business trips, and have no complaints. They just improved their Internet too which is now fast enough to stream HD which is great.

Room Tip: I prefer rooms on the second floor overlooking the front of the hotel. There's a nice staircase...
See more room tips
  • Stayed April 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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85 reviews from our community

Traveler rating
    41
    22
    7
    9
    6
See reviews for
17
26
5
19
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
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  • German first
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English first
Richmond, Virginia
Top Contributor
63 reviews 63 reviews
11 hotel reviews
Reviews in 23 cities Reviews in 23 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed March 27, 2012

Everyone was so helpful and friendly there. The room was fine but was surprised by the age of the hotel and already there was paint peeling in the bathroom, etc. The air didn't seem to run properly but overall I was happy with the room - very comfortable bed. We ate breakfast our first morning there in the restaurant. Service was okay - not great - and food wasn't that great at all for the price. I'd skip the restaurant.

  • Stayed March 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dallas, TX
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 27 cities Reviews in 27 cities
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed March 15, 2012

Located near a mall and restaurants. 5 minutes from downtown and the lake. Room was comfy and very clean. Outside of hotel well maintained. Staff very friendly and helpful. True Louisiana hospitality. Definitely will return on my next trip.

  • Stayed March 2012, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Reviewer
4 reviews 4 reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed February 14, 2012

We found this hotel to be a really good value.. Its a third the price of main area attraction, L'Auberge Casio hotel and only minutes away. The rooms are large, the bar is cute, the staff is friendly and the food is great. Dwite , the front desk personnel, shared his recommendation for the local Rib Joint with such passion that we surprised him with a take-out order as a token of our appreciation..what a meal and what a great hotel experience.

Room Tip: Just show up at the from desk
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  • Stayed February 2012, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Port Lavaca, Texas
Senior Contributor
25 reviews 25 reviews
7 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed February 11, 2012

From the time we checked in until we checked out we had a great experience. The rooms are very nice, clean and comfortable. The staff is very friendly.

  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
alabama
Top Contributor
58 reviews 58 reviews
20 hotel reviews
Reviews in 25 cities Reviews in 25 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed January 5, 2012

My family attended a wedding in Lake Charles and stayed in the Holiday Inn. The foyer and rooms were very charming, clean, bright and inviting. The staff was very friendly, but they needed more help at the desk. I wished there had been a continental breakfast. The bar was great , but closed early on New Year's Eve. The hotel is located with great access to shops, restuarants etc. I would stay there again.

  • Stayed December 2011, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Cypress, Texas
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed November 17, 2011

The hotel staff greeted us upon entering each time with a friendly hello. There was a smell of some cleaning product/airfreshner in the lobby really strong each time we entered the lobby area. It was a pleasant smell but way too strong for the early morning and I had to wonder what odors they were covering up. I so wanted to smell bacon and coffee from the restaurant in the am that was located on site. The room was clean and so was the bathroom. Bed was soft and comfortable. Not sure I enjoyed the soft and firm pillow id's on the beds. More of a pain , you can just feel the difference and then you had to remove this belt/I'd label off of the pillows. We had rooms next door to our relatives but would have preferred adjoining rooms which they didn't have. Overall a pleasant stay.

  • Stayed November 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Hotel & Suites Lake Charles South

Address: 2940 Lake Street, Lake Charles, LA 70601
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #9 of 29 Hotels in Lake Charles
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Holiday Inn Hotel & Suites Lake Charles South 3*
Number of rooms: 120
Official Description (provided by the hotel):
The Holiday Inn Hotel and Suites is the newest Full Service, upscale hotel in Lake Charles, LA. Location, Location, Location. The Holiday Inn and Suites, Lake Charles is in the heart of Southwest Louisiana. Business travelers will quickly realize the benefit of our location. We are near all Lake Charles , Westlake and Sulphur industries, which include Conoco Phillips, Citgo, PPG and Westlake PetroChemicals. We are the closest full service hotel to the Airport, Mcneese State University, historic downtown and Port of Lake Charles. Just moments from our front door our leisure guests will find attractions such as 5 Star Resort and Casino, Lauberge Du Lac and Sugar Cane Bay. If shopping is on your agenda, the Prien Lake Mall and many great restaurants are only a short drive away. Host your meeting or celebrate a special occasion in our state of the art meeting and banquet facility which seats up to 175 people. Our professional planning staff and outstanding catering service is sure to meet your needs. In addition to our contemporary, state of the art guest rooms our Lake Charles Holiday Inn and Suites features a business center, fitness center, indoor pool and whirlpool. Our food and beverage facility is anchored by Kem s Café bar and grill featuring outstanding American fare and your favorite spirits. Enjoy, relax and experience the serenity of the Holiday Inn and Suites, Lake Charles. ... more   less 
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Also Known As:
Holiday Inn Hotel And Suites Lake Charles South

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