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“Clean, new looking, good location and helpful staff.” 5 of 5 stars
Review of Red Roof Inn Lake Charles

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Red Roof Inn Lake Charles
2.0 of 5 Hotel   |   269 Hwy 397, I-10 and Exit 36, Lake Charles, LA 70615   |  
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Ranked #3 of 29 Hotels in Lake Charles
Houston, Texas
Top Contributor
97 reviews 97 reviews
13 hotel reviews
Reviews in 35 cities Reviews in 35 cities
13 helpful votes 13 helpful votes
“Clean, new looking, good location and helpful staff.”
5 of 5 stars Reviewed September 24, 2012 via mobile

Really enjoyed the stay. Comfortable bed and large bathroom. The kids really enjoyed the hot waffles for breakfast.

We would gladly stay here again. The whole hotel exudes quality and is really nice, especially for the reasonable rates.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review, September 26, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

181 reviews from our community

Traveler rating
    104
    56
    11
    6
    4
See reviews for
65
43
8
18
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
1 review
5 of 5 stars Reviewed September 24, 2012

We were on our way back to Texas from Florida and needed a room late at night. The room was clean, staff friendly and good breakfast. The waffler maker was great for the kids. Much nicer hotel than you would expect for the price.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, Manager at Red Roof Inn Lake Charles, responded to this review, September 26, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boutte, Louisiana
1 review
5 of 5 stars Reviewed September 2, 2012

I recently evacuated from Hurricane Isaac! I arrived at another hotel brand, only to find out that it was a dump and they were price gouging! At this point, I was stressed and frustrated! I looked up hotels in the area and found this hotel! From the moment that Pat answered the phone to the time of check out, everything was wonderful! I travel often and have stayed at very nice hotels! This hotel was clean, easy to get to, and very accommodating! I cannot speak highly enough about Pat! She exceeded my expectations and made a bad situation a better one.

Room Tip: We stayed in a double room however the king suite was nice and very spacious!!!
See more room tips
  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review, September 6, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandeville, Louisiana
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 1, 2012

How's this for asking a lot? 2 Days before Hurricane Isaac my wife, 2 kids(ages 6yrs & 3yrs), dog and cat are looking for a "pet friendly" hotel to ride out the storm. I don't want anyplace dangerous, smelly or old. I want it inexpensive and I want it close to some amenities. This Red Roof Inn was ALL OF THAT and more!! The hotel is new, clean and less than 2 minutes from I-10. Jumping on I-10 gets you to a variety of stores, restaurants and even a Home Depot within 20 minutes! Want to try out L'Auberge du Lac Casino but don't have $250 + a night? Also 20 minutes from this hotel which is $99 a night. Swimming pool, coin operated laundry facilities and EXTREMELY helpful and friendly staff!! Free Continental breakfast (WITH waffle maker) every morning. Free wifi. I really don't know what else I can say. We extended our stay by one night because the storm was slow moving. The day of the extension, went downstairs, asked for one more night, 2 clicks on the computer...Done. No fuss, extra charges, complaints of needing to know sooner...just results. It's called customer service, guys and this hotel has it and DEFINITELY more! My daughter actually cried the morning we had to leave and she has stayed with us on many vacations on the Gulf Coast, California etc. Give them a try and you will not regret it!

  • Stayed August 2012, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, General Manager at Red Roof Inn Lake Charles, responded to this review, September 6, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Tallahassee, Florida
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 20, 2012

We stayed August 12, 2012 for one night. Easy to find just off 1-10. Friendly staff, family run business. Staff will direct you to restaurants 3-4 miles away without having to travel on I-10. Nice starter breakfast. A/C was a bit noisy but not a deal breaker. I would have no problem staying again.

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, Manager at Red Roof Inn Lake Charles, responded to this review, August 21, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Los Angeles, California, United States
1 review
5 of 5 stars Reviewed August 19, 2012

We stayed at the Red Roof Inn for the Moore/Colbert Family Reunion on August 11th 2012. I had booked several rooms, and Mrs. Patel was kind enough to hold them for me. The staff was very friendly and accommodating to us all. The kids had an exciting time swimming and running in the Hallway!!!!!!!The rooms were clean and comfortable. we will be back in 2014 again for our Family Reunion. Thanks Again!!!!!!!!

  • Stayed August 2012, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, Manager at Red Roof Inn Lake Charles, responded to this review, August 21, 2012
Dear, Guest

Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Thomasville, Georgia
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
Reviews in 17 cities Reviews in 17 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed August 14, 2012

We liked this new Red Roof style with inside doors. Very nice rooms with marble in bath. Very clean and neat. Had micro and frig. Very friendly staff. Had wifi.

Could have nicer towels-they were thin.

New and good location.

Room Tip: Choose an upper room to avoid noise of guests coming and going
See more room tips
  • Stayed August 2012, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
paramguru, Manager at Red Roof Inn Lake Charles, responded to this review, August 16, 2012
Dear, Guest
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the Lake Charles Red Roof.

I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.

Thank you again for sharing your experience. We look forward to seeing you in your future travels.

Sincerely,
Vinod Patel
General Manager
Red Roof Inn - Lake Charles
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Red Roof Inn Lake Charles

Address: 269 Hwy 397, I-10 and Exit 36, Lake Charles, LA 70615
Phone Number:
Location: United States > Louisiana > Lake Charles
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 29 Hotels in Lake Charles
Price Range (Based on Average Rates): $
Hotel Class:2 star — Red Roof Inn Lake Charles 2*
Number of rooms: 56
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