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“Great place for business meetings” 4 of 5 stars
Review of Hilton Lafayette

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Hilton Lafayette
3.5 of 5 Hotel   |   1521 West Pinhook Road, Lafayette, LA 70503   |  
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Ranked #22 of 45 Hotels in Lafayette
Atlanta, Georgia
1 review
“Great place for business meetings”
4 of 5 stars Reviewed November 29, 2012

My company has been using the Hilton Lafayette over the past few weeks for a series of meetings and we have been very satisfied with the attentive staff and management. The meeting spaces on the 4th floor are great and the rooms are comfortable.

  • Stayed November 2012, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, December 5, 2012
Josh, thank you for taking the time to write a tripadvisor review. We have enjoyed hosting your meetings over the past three weeks and look forward to being a part of any additional needs you have. I appreciate the comments regarding our attentive staff and management and look forward to sharing these with our Sales and Banquet Departments.
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443 reviews from our community

Traveler rating
    97
    135
    115
    62
    34
See reviews for
83
66
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193
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (62)
Date | Rating
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  • French first
  • German first
  • Norwegian first
  • Portuguese first
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English first
New Orleans, Louisiana
Top Contributor
151 reviews 151 reviews
51 hotel reviews
Reviews in 58 cities Reviews in 58 cities
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed November 8, 2012 via mobile

This Hilton has comfortable rooms and a courteous host staff. They are well trained and friendly. The restaurant is marginal in quality mediated by very friendly staff. The bar is comfortable. The Concierge lounge is above average and offers a lovely view of a Louisiana bayou. But the fitness room, while clean, has equipment that have not been maintained. There were numerous malfunctions and much seems neglected. The street traffic around the hotel frequently makes entry and exit a death-defying act. But once in the parking lot, you will experience a good Hilton experience (except for the fitness equipment).

Stayed November 2012, traveled on business
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, November 12, 2012
Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I appreciate all the wonderful comments regarding our well trained friendly staff, comfortable rooms and Concierge Lounge. I have just returned from a personal inspection of the equipment in the Fitness Center. We are aware of one TV that is not currently picking up the cable signal, but all equipment appears to be functioning correctly. I have placed a call to our vendor, Fitness Expo. They will come to our property in the next week to conduct a full PM on all five pieces of equipment that fall under their services. This type of service will eliminate any further issues for a six month period.
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Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 9 cities Reviews in 9 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed November 6, 2012 via mobile

This was my 2nd time staying here when I'm in town. The staff are always helpful and very friendly. The rooms are a good size and have such comfortable beds. There is always free wifi, which came in handy. I will stay here again the next time I'm in town.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, November 12, 2012
Thank you for your continued loyalty and I appreciate your taking the time to write a review of this most recent stay at the Hilton Lafayette. I enjoyed reading your comments about our helpful and friendly staff, guest room size and comfortable beds. We are currently in the process of upgrading that WiFi service and I am sure you will enjoy that improvement on your next stay.
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Baton Rouge
Top Contributor
129 reviews 129 reviews
34 hotel reviews
Reviews in 50 cities Reviews in 50 cities
116 helpful votes 116 helpful votes
5 of 5 stars Reviewed November 3, 2012

I have stayed at this hotel at least 10 + over several years. It has always been high quality with great rooms with very comfortable bedding. The service and banquet staff have been very professional and the food has been good. There is a large free parking lot and it is in a convenient location. The banquet and conference facilities are great and it is my favorite location for a conference.

Room Tip: Getting on the top 3 floors with the free breakfasts and happy hour is a huge plus
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  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, November 5, 2012
Thank you for taking the time to write this wonderful review of your stay at the Hilton Lafayette. I enjoyed reading your comments regarding the comfortable bedding, good food and professionalism of our service staff. The line that I enjoyed most was "...my favorite location for a conference." I am glad that our location was convenient for your needs while in town, and I hope that your conference rotates back to us very soon.
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Amsterdam, The Netherlands
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed October 31, 2012

Average.
Stayed here in May and October 2012;

Cleam rooms, however outdated, need a refurbishment. Staff is ok, however not in line with the Hilton-brand expectations.
Looks of the restaurant need a quick make-over as well.
Below average breakfast buffet.
Price was OK, most likely pricing is adapted to the state of hotel.

  • Stayed October 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, November 2, 2012
Thank you for taking the time to write a review of your recent stay at the Hilton Lafayette. I would like to share with you that we have already hired an architech and designer for our upcoming renovations. The specific areas that you mentioned will be the first addressed in this scope of work. I hope that you return next year to see our progress.
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Senior Contributor
23 reviews 23 reviews
15 hotel reviews
Reviews in 19 cities Reviews in 19 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 31, 2012

Upon arriving we were looking for a clean comfortable room for one nights rest after a long day of driving - we found it here! The staff offered a ride to a local restaurant via their shuttle, helped us with a minor heating issue, and were so friendly and expressed genuine desire to ensure our comfort. We even were given a great room with a view upon request. I'd recommend this hotel to anyone passing through or visiting Lafayette.

  • Stayed October 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, November 2, 2012
Thank you for writing such a wonderful review of your recent stay at the Hilton Lafayette. This type of experience is exactly what I expect of our team, and why we work so hard to identify and train the perfect individuals. Your comment that goes "..so friendly and expressed a genuine desire to ensure our comfort." will be posted for all to enjoy in our team member break room. I am glad to know that we could provide such a memorable experience after your long drive. It was great to hear how our shuttle was available so you would not need to get back in your car and how we were able to make a quick fix when a problem did arise. I certainly appreciate the recommendation for future travelers!
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Solihull. UK.
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed October 27, 2012

We stayed here as part of an escorted tour for one night only. A bit out of town. Wifi is free in all areas and breakfast buffet was $13.95. We didn't have the buffet. This was the last night of our holiday. An enjoyable stay.

  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, October 31, 2012
It is great to see the tour and travel market growing in South Louisiana. I am glad you selected a tour that included our property and I appreciate your writing a review of this stay. It is true that we are a short drive off I-10, but we are extremely close to the current and future I-49. I am glad that you found our free Wifi convenient and hope you come back to Cajun Country to spend more time.
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Additional Information about Hilton Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Location: United States > Louisiana > Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 45 Hotels in Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lafayette 3.5*
Number of rooms: 327
Official Description (provided by the hotel):
The Hilton Lafayette hotel, winner of the prestigious Spirit of Hilton Award, is ideally located just minutes from downtown Lafayette, Lafayette Regional Airport, and the University of Lousiana-Lafayette off I-90.Our hotel offers convenient and easy access to Moore, Girard, and Pelican Park, as well as recreational activites at Rok Haus and Planet Ice. We also are minutes from local attractions such as the Mall of Acadiana, Zoo of Caadiana, McGee's Landing, and the TABASCO Plant. Our hotel aims to please both business and leisure travelers. Our guests can escape to their room which offers the Hilton Serenity package. Hotel amenities include outdoor pool with an 800 square foot deck, 24-hour fitness center, wireless Internet access, elegant ballrooms and conference rooms for groups of 5 up to 1200 people, and award-winning staff ready to cater your events. At the Hilton Lafayette, charming Southern hospitality and unsurpassed Hilton service await you. ... more   less 
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Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette

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