We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great experience!” 5 of 5 stars
Review of Hilton Lafayette

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Hilton Lafayette to your Saves list
Hilton Lafayette
3.5 of 5 Hotel   |   1521 West Pinhook Road, Lafayette, LA 70503   |  
  |  
Hotel deals
  |  
Hotel website
  |  
Hotel amenities
Special Offer
Double HHonors Points!
Ranked #22 of 45 Hotels in Lafayette
Covington, Louisiana
1 review
1 helpful vote 1 helpful vote
“Great experience!”
5 of 5 stars Reviewed September 6, 2011

I went to Laffayette to visit friends and only stayed one night but this hotel was great! The service was super nice and friendly. The best part was the bed. Very comfortable matress and comforter. We found the entire place to be very clean. Definately would stay there again and recommend to others.

  • Stayed September 2011, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, September 7, 2011
Thank you for taking the time to write this outstanding review. We look forward to being your lodging choice every time you visit friends in Lafayette.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

444 reviews from our community

Traveler rating
    98
    135
    115
    62
    34
See reviews for
83
67
27
193
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (63)
Date | Rating
  • English first
  • French first
  • German first
  • Norwegian first
  • Portuguese first
  • Any
English first
montz, la
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed August 23, 2011

This was a very pleasant hotel to stay in and I would definately recommend and return. We stayed one night but I really could have stayed more. Upon walking in you get greated by the most polite bellmen at the door offering assitance. And at the front desk they were overly friendly and most willing to help. Our room was very clean and the beds were super comfy. I knew when I booked that the beds were not queens (which was the only downfall) but i was aware of this when i booked. I would have liked to see some form of breakfast offered complementary. But I definately can't complain as I only paid (or should I say stole) the room from priceline for a staggering $60. Everything was beauitiful and exceeded our expectations.

  • Stayed August 2011, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, September 7, 2011
Thank you for taking the time to write this detailed review. I hope you return to the Hilton Lafayette each time you come to visit your son at ULL.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
3 of 5 stars Reviewed August 22, 2011 via mobile

Had a smoking room, so really wasn't expecting the best. Bathroom had cockroaches! Worst hotel experience in my life!

  • Stayed June 2011
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, September 7, 2011
Thank you for taking the time to write a review. I would like to speak to you more about this experience if you would like to call me at the hotel. I can assure you that our pest elimination program is up to date and issues like this are very rare at the Hilton Lafayette.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baton Rouge, Louisiana
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed August 20, 2011

Stayed at the Hilton Lafayette many time in the past and have never really had any complaints. The hotel has somewhat of a tired look and feel, but that is about the only negative I can speak of. Hotels have to eventually get to this state before things are replaced, right? Hopefully it won't stay like this for very long in the future. I had no issues with the internet, the customer service is exceptional, and the hotel has a great location to the airport and other businesses. We stayed on the 13th floor.....didn't think hotels had a 13th floor because of superstitions! One downfall is the traffic in Lafayette can be very bad, and although not the hotel's fault, it can be impossible to to make a left hand turn out of the hotel at times. One thing that may be a plus or minus to customers.....this hotel does accept small pets, a plus for me!

  • Stayed July 2011, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, August 22, 2011
Thank you for taking the time to write this positive review. I would like to share with you that we are in the beginning stages of a renovation. The first phase will include the lobby, restaurant and lounge areas. We are meeting with a third party design team on Wednesday 8/24 to start working on the details.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Incline Village, Nv
Top Contributor
75 reviews 75 reviews
29 hotel reviews
Reviews in 32 cities Reviews in 32 cities
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 14, 2011

This hotel has repeatedly been a great choice for me when I go to Lafayette to visit family. It is close to the airport and has a shuttle bus that runs to and from the airport upon request. On one of my trips to Lafayette my flight came in after the car rental counters were closed (after 10:00 p.m.). I called the hotel and they sent a shuttle to pick me up; the next morning the shuttle took me to the airport to pick up my rental.
The staff at the hotel has consistently been friendly and very helpful. The hotel is clean and well kept. The hotel backs up to the Vermilion River, which offers a nice view.
The hotel is in a great location, too. It is just blocks from the restaurant, Blue Dog Cafe. It is also close to Poupart's Bakery and other great places to eat.
In my opinion, this one is a keeper.

  • Stayed July 2011, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, August 22, 2011
Thank you for writing this wonderful review. We look forward to your future trips to Lafayette to visit your family.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gotta look at my boarding pass
1 review
3 of 5 stars Reviewed August 11, 2011

As a business traveller, there are really three key things I expect, a clean room with workspace, a dedicated staff to minimize the hassle of life on the road, and reliable internet so I can conduct my work without disruption. In the case of the Hilton in Lafayette, they have 2 but the missing third is a BIG miss.

I travel to Lafayette pretty regularly and the high customer focus of the staff makes up for most of the dated physical attributes of the hotel . As the comments from the GM reflect this looks like this is being addressed and cannot come soon enough.

The real shortcoming here from a business user perspective is the TERRIBLE internet speed. I have stayed here over the course of four months. During that time have been on multiple floors, multiple locations (North, South) of hotel and the internet JUST PLAIN BLOWS! It is completely unreliable in that it not only has peaks and drops in speed but other times it flat out drops. My colleague and I noticed that the courtesy van had a sign on it that said "Follow me to Free Internet", we half-joked about writing in with a Sharpie a carat above "Free" along with "REALLY SLOW". I have called the iBahn help-desk on many occasions but still had no resolution other than "we are sorry about the inconvenience, we will issue a ticket and have someone look into it." there must be an awful lot of looking into it but not be the right people because it still is not resolved.

  • Stayed August 2011, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, August 12, 2011
Thank you for taking the time to write a review. I am currently reviewing two options that will improve our High Speed Internet bandwidth significantly. The last remaining factor is how fast can they get it done. I will submit these options to Hilton next week in order to get an approval, and hope to have a faster more reliable network within 30 days. I will keep you posted.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
south jersey
Senior Contributor
43 reviews 43 reviews
32 hotel reviews
Reviews in 35 cities Reviews in 35 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed August 4, 2011

I read a lot of previous reviews on Trip Advisor about this Hotel and most were spot on. Hotel was clean, nice common areas, but the property is a little worn. Desk chair in room was damaged and repaired and furniture looked tired . On the positive side beds were great.
Hotel staff were wonderful. Any request was taken care of. Very friendly.I would stay there again,and hopefully an upgrade is comming.

  • Stayed July 2011, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jthackston, General Manager at Hilton Lafayette, responded to this review, August 8, 2011
Thank you for the kind words. We have some renovations planned in the next 18 months and the desk chairs are at the top of that list.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Hilton Lafayette? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hilton Lafayette

Address: 1521 West Pinhook Road, Lafayette, LA 70503
Phone Number:
Location: United States > Louisiana > Lafayette
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #22 of 45 Hotels in Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton Lafayette 3.5*
Number of rooms: 327
Official Description (provided by the hotel):
The Hilton Lafayette hotel, winner of the prestigious Spirit of Hilton Award, is ideally located just minutes from downtown Lafayette, Lafayette Regional Airport, and the University of Lousiana-Lafayette off I-90.Our hotel offers convenient and easy access to Moore, Girard, and Pelican Park, as well as recreational activites at Rok Haus and Planet Ice. We also are minutes from local attractions such as the Mall of Acadiana, Zoo of Caadiana, McGee's Landing, and the TABASCO Plant. Our hotel aims to please both business and leisure travelers. Our guests can escape to their room which offers the Hilton Serenity package. Hotel amenities include outdoor pool with an 800 square foot deck, 24-hour fitness center, wireless Internet access, elegant ballrooms and conference rooms for groups of 5 up to 1200 people, and award-winning staff ready to cater your events. At the Hilton Lafayette, charming Southern hospitality and unsurpassed Hilton service await you. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Cheap Tickets, Priceline, Orbitz, Hilton Hotels, getaroom.com, TripOnline SA, Travelocity, Odigeo and Tingo so you can book your Hilton Lafayette reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Lafayette Hotel Lafayette
Hilton Hotel Lafayette
Lafayette Hilton Hotel
Hilton Towers Lafayette

Owners: What's your side of the story?

If you own or manage Hilton Lafayette, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.