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“Comfortable and clean with good service” 5 of 5 stars
Review of Hilton Garden Inn Lafayette/Cajundome

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Hilton Garden Inn Lafayette/Cajundome
3.0 of 5 Hotel   |   2350 West Congress Street, Lafayette, LA 70506   |  
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Get Double HHonors Points
Ranked #6 of 48 Hotels in Lafayette
Certificate of Excellence
Ottawa, Ontario, Canada
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
16 helpful votes 16 helpful votes
“Comfortable and clean with good service”
5 of 5 stars Reviewed April 11, 2013

Arrived without a reservation but were quickly checked into a good sized room with a comfortable king beds. The hotel was really clean, even the guest laundry area. The pool was warm and the hot tub truly hot. The staff were very friendly. The food seemed good as we met local residents who stopped in for dinner, but we had reserved at a local restaurant (see Blue Dog Cafe review). An average complimentary breakfast was provided. The Wifi access was free.

  • Stayed April 2013, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGILafayette, General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review, April 16, 2013
Elizabeth E,

Thank you for staying with us, we are glad you enjoyed it!=Unfortunately, we do not offer complimentary breakfast, but do offer Bed and Breakfast packages that have the price to breakfast built into the rate. Additionally, if you are a Hilton HHonors Gold or Diamond member, you can choose the option of breakfast as a “My Way” selection. Again, thanks for staying with us and we look forward to seeing you again soon.

Bart Ferrell
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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299 reviews from our community

Traveler rating
    158
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    38
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    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • French first
  • Portuguese first
  • Any
English first
Covington, Louisiana
1 review
5 of 5 stars Reviewed April 3, 2013

I stay at the Hilton Garden Inn for business several times a year. The staff is always friendly and helpful. My room is clean and never in disrepair. I appreciate the two bottles of water upon my arrival. . . and no complaints about the cookies either, especially after a long day of traveling.
I especially want to bring attention to a server; Derek. He is a very personable and professional employee. He had good suggestions and was very attentive to my needs.

Room Tip: Great area to walk and or jog.
See more room tips
  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boston, Massachusetts
Top Contributor
71 reviews 71 reviews
64 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed March 26, 2013

This hotel was beautiful, inside and out. It has multiple patios with clean, comfy chairs outside; a pretty lobby with fresh, modern floor-to-ceiling curtains hanging; clean hallways; a restaurant that serves breakfast, lunch, dinner and late-night food; and well-kept rooms. The rooms had large fridges and windows, and housekeeping was wonderful. Our housekeeper was very flexible with when she came, and incredibly thorough. She was sweet and we spent time chatting with her. The hotel is, again, beautiful, but it gets marked down for location and front desk staff. Although across the street from the arena and down the street from shops/the university, there is not much else nearby. You would need a car to explore the area. The front desk staff was curt and did not seem very experienced.

Room Tip: Make sure you ask for a room away from the laundry room, which is noisy.
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  • Stayed March 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Opelousas
Contributor
12 reviews 12 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 18, 2013

We were quickly checked in upon arrival even with the facility being filled to capacity. We were upgraded to a suite as offered when reservations were initially made but we didn't think would have been possible with so many guest already there and expected to arrive. The suite was nicely decorated and very comfortable. A request had also been made that we be located in a certain location of the hotel and that request was also accomodated. Staff was real nice and helpful throughout the stay. We will definitely return!!

  • Stayed March 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed March 5, 2013

This hotel is great. Newly renovated, clean and very friendly staff! If you are looking for a great hotel here it is! I also ate in the restaurant, the service was wonderful and the food was surprisingly good for a hotel restaurant.

  • Stayed March 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Des Moines, Iowa, United States
1 review
5 of 5 stars Reviewed February 22, 2013

Service personnel were outgoing and friend throughout the stay. They were knowledgeable about the city and recommended fantastic local restaurants. The workout room was well equipped, the equipment was in good shape and the area was clean. The lobby was comfortable and met our group's needs for meeting areas, etc. When a cab didn't arrive in time to get us to the airport for our flight, the manager drove us in his vehicle. All around great service!

  • Stayed February 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lafayette, Louisiana
Contributor
12 reviews 12 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 18, 2013

Thwe hotel has been re-done. New carpets and room furniture. The A/C Worked perfectly (I like my room icy cold). The Quality of the food in the restaurant has also improved! I definitely will return to this hotel

Room Tip: Choose the rooms facing towards the back if you want extra quietness
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  • Stayed February 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HGILafayette, General Manager at Hilton Garden Inn Lafayette/Cajundome, responded to this review, February 22, 2013
drfalemany,

Thank you for staying with us and completing a review. My team and I are very proud of our renovation updated food menus. We are glad you enjoyed Mardi Gras in Lafayette and look forward to seeing you again soon.

Bart Ferrell
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hilton Garden Inn Lafayette/Cajundome

Address: 2350 West Congress Street, Lafayette, LA 70506
Phone Number:
Location: United States > Louisiana > Lafayette
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Lafayette
#6 Romantic Hotel in Lafayette
#8 Family Hotel in Lafayette
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Hilton Garden Inn Lafayette/Cajundome 3*
Number of rooms: 153
Official Description (provided by the hotel):
For a centrally located Lafayette, LA hotel, select Hilton Garden Inn Lafayette/Cajundome - the perfect base for business and leisure travelers. Right next to both the Cajundome and the University of Louisiana at Lafayette, the hotel sits on university land and is surrounded by their research park and athletic facilities. Pick up some last-minute shopping at the 24-hour Pavilion Pantry(R), pack light thanks to hotel's the laundry service, and order some delicious, freshly prepared room service. Corporate guests will keep on top of work with the full range of business amenities provided. Use the secure remote printing to the 24-hour business center with A/V equipment rental, express mail and fax services provided to assist you. Host an event in a fully equipped meeting room and stay in touch with complimentary WiFi in every guest room. Keep yourself fit at the complimentary fitness center and enjoy an invigorating swim in the heated indoor pool. Enjoy a tasty array of American classics at the Great American Grill(R), serving up breakfast, lunch and dinner. A special menu is available for children, and cribs and high chairs are provided. Sleep deep in your king-sized bed or choose a room with two queen-sized beds. Work at the spacious desk and stay connected thanks to the complimentary high-speed internet. An ergonomic chair and secure in-room printing through PrinterOn(R) help you stay productive. Reward yourself afterwards with a snack prepared in the microwave and a movie on the 32-inch flat-screen HDTV with premium cable. Wake up to a personalized alarm thanks to the clock radio with an MP3 connection. Buy a tasty midnight snack or pick up some last-minute shopping at our on-site convenience store, the 24-hour Pavilion Pantry(R). Stay productive in the 24-hour business center with a range of modern amenities, or utilize our flexible Lafayette meeting and event space. Stay trim at the complimentary fitness center or plunge into the indoor pool. Dine on traditional favorites at the Great American Grill(R) or order room service. ... more   less 
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Also Known As:
Hilton Garden Inn Lafayette/Cajundome Hotel Lafayette
Hilton Lafayette
Lafayette Hilton

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