Hotel is very well maintained, rooms are spacious and decor pleasant. Was quoted a fair rate compare to competitors. Staff was very friendly and accommodating. The stay would have been perfect but on the fifth night after being out all day handling some mentally draining family matters. We arrived back at the room to find out it had not been cleaned. It was totally missed. I went to the desk and informed the receptionist. She fell all over herself apologizing and asking what could be done. She offered a discount and fresh towels but I really wanted a clean room. She located a vacant room across the haul and allowed us to move.Since we had been in the room for four days it was a challenge to move everything but it was the best she could do. All and all it was OK but I was surprised I received no communications from the Manager apologizing for this matter.
- Official Description (provided by the hotel):
- NEW 80 room all-suite property located in the Heart of Acadiana, featuring one king bed or two queen beds plus additional queen sleeper-sofa. All rooms offer microwave, refrigerator, iron/ironing board, coffeemaker, and hairdryer. Free full hot buffet breakfast. Beautiful outdoor pool with gazebo and gas grill, guest laundry facilities, exercise room, business center and meeting room. ... more less
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