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All 15 Kenner hotels

Fairfield Inn Kenner New Orleans Airport: Traveler Reviews

2.5 of 5
1801 32nd Street, Kenner, LA 70065
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Ranked #6 of 15 hotels in Kenner
Most recent review
4 of 5 stars Reviewed August 22, 2011
AMDubII Fort Drum, New York
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Fort Drum, New York
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
Reviews in 25 cities Reviews in 25 cities
16 helpful votes 16 helpful votes
“Good value.”
4 of 5 stars Reviewed August 22, 2011 via mobile

Courteous staff. Standard continental breakfast. Clean rooms. Super comfy beds. Free parking. What more can u ask for? We chose this hotel because we were willing to drive the 10 miles into town instead of paying over $30per nite for parking. Was worried after reading reviews but all was well. Minor issue with toilet and sink stopper but nothing that affected our stay.

  • Stayed August 2011
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boothwyn, Pennsylvania
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
“Too mildewy”
2 of 5 stars Reviewed August 19, 2011

Stayed here one night for business travel. The staff at the front desk was very friendly and helpful. When the computer was not working properly, the young man at the front desk came right over and fixed the problem (the mouse connection sometimes comes lose). Had to leave early the next morning and I was pleasantly surprised that the breakfast (included with room price) was ready and was quite nice. So why the poor rating? The room reeked of mildew. You could actually feel the moisture in the room -- on the walls, the floor, the furniture, etc. There was something yellowish-looking growing at the base of the dresser. I thought about changing my room, but the person I was with (who lives there) said everything is mildewy in the area. So I just figured I'd stick it out since I was only there one night. The bed was very soft (not good for me, but if you like a soft bed, you'll love this one). The air conditioning was hard to get to the right temperature -- it was on full blast when I came in, which may account for all the moisture. The shower had nice pressure. But if you want to take a bath, for some reason, only hot water was coming out of the faucet. I wouldn't stay here again, which is unusual because I've never stayed at a bad Marriott -- the mildew was just too strong. Staff was great, hotel rooms not so great. Price wasn't bad -- maybe $89.00 -- but you get what you pay for (although the price in my view was too much for the quality of the room).

Room Tip: Try the 3rd floor -- I was on the 2nd floor -- maybe the higher floors are less mildewy
See more room tips
  • Stayed August 2011, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Chicago, Illinois
1 review
“COCKROACHES!”
1 of 5 stars Reviewed April 26, 2011

I was in town for a family wedding and decided to stay at the Fairfield because of the reasonable room rate. Within the first 5 minutes of being in the room, we found a COCKROACH! We killed it with a napkin and brought it down to the front desk to show an employee. When they saw it, NO ONE APOLOGIZED. They looked at it said "Oh". Then they held up the trash bin so we could drop it in. They didn't even care. We then tried to contact the General Manager for 2 days with no response. We were told that he'd be in this evening or the next day etc. He never came in throughout that entire weekend. Their assistant manager Barry who we spoke with was rude, condescending, and very unpleasant. He said that it is incredibly uncommon to have a cockroach in a room. We then said that if there's one, there's GUARANTEED to be more. He said he didn't think so. This hotel is infested! DO NOT BOOK THIS HOTEL. STAFF IS TERRIBLE AND THE ROOMS ARE DIRTY. Another family member staying said they had brown smears on the sheets and found hair in the bed. I'D LOOK ELSEWHERE IF I WERE YOU.

  • Stayed April 2011, traveled as a couple
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vicksburg, MS
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Decent rooms”
3 of 5 stars Reviewed March 23, 2011

We stayed in the hotel for a weekend and found the overall stay satisfactory. Although if you are a person who sleeps during the day you wouid be highly annoyed by the fact that airplanes fly directly over the airport during the day and practically shakes the entire structure. Beds and sheets were clean but I noticed a moldy smell around the bathroom area. The air conditioner was pitiful. I guess people are rigging these things to cut down on electricity. My husband and I prefer a cooler room at night and we noticed even when we had the air on full blast, the condenser only kicked on for a small amount at a time and blew the fan the rest. Also after the maid came to clean the first time, she took our old towels but did not replace them so we had to call downstairs to get replacements :/

  • Stayed March 2011, traveled with family
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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The South
Senior Contributor
40 reviews 40 reviews
21 hotel reviews
Reviews in 19 cities Reviews in 19 cities
88 helpful votes 88 helpful votes
“Found Bed Bug”
2 of 5 stars Reviewed January 8, 2011

This was a typical Fairfield Inn. As a Platinum member, I requested a top floor room facing the back of the hotel, but was given one facing the front. There was a busy road at the front of the hotel and you can here some of the traffic. It was probably an honest mistake by the front desk person and since we was only staying a night, we took the room.

The room was standard Fairfield. Furniture was standard quality and beds were a little too soft. I had family with me and they didn't like the beds. TV was LCD and there was a nice size fridge and microwave. Breakfast was complimentary, but there were not hot foods like eggs, sausage, etc. The structure of the hotel was like a apartment. We had a top floor room and the floor would pound hard as we walked.

The one thing that ruined our stay was while a family member of mine was sleeping she felt a bug crawling on her face. She woke up immediately and found a inch-size bed bug. She was able kill it, but we all felt uncomfortable the rest of the night thinking there were more. We woke up early the next morning and left immediately.

I would recommend this hotel based on the bed bug incident. The only positive is the close proximity to the airport and mall.

  • Stayed January 2011, traveled with family
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Additional Information about Fairfield Inn Kenner New Orleans Airport

Also Known As:
Fairfield Inn Kenner New Orleans Airport Hotel Kenner
Fairfield Inn Kenner New Orleans Airport Hotel
Fairfield Inn Kenner
Fairfield Kenner
Kenner Fairfield Inn
Kenner Fairfield
Address: 1801 32nd Street, Kenner, LA 70065
Phone Number:
Region: United States > Louisiana > Kenner
Amenities:
Business Center Fitness Center Free Breakfast Free High-Speed Internet Free Parking Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotels in Kenner
Price Range: $
Hotel Class:2.5 star (2.5*)
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