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“Not bad for the price!!!” 3 of 5 stars
Review of Sleep Inn New Orleans Airport

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Sleep Inn New Orleans Airport
2.0 of 5 Hotel   |   2830 Loyola Dr, Kenner, LA 70062 (Formerly Motel 6 New Orleans Airport)   |  
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Ranked #10 of 14 Hotels in Kenner
Houston, Texas, United States
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
“Not bad for the price!!!”
3 of 5 stars Reviewed August 10, 2014

This hotel really isn't too bad. I found it on hotels.com for $60 a night. My bed was comfortable, I had good running water, and felt safe. Plus, free wifi that actually works! I also liked how they renovated the entire building. Could more be done? Yes. I dont like the carpet or the air freshener they use. My room still smelled a little smokey-ish, but I opened the window and moved on. However, for the value I paid, I knew I wasn't getting a four seasons or boutique hotel. I recommend staying here if you are looking to stay on a budget. I'll stay again!

Stayed August 2014, traveled with friends
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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135 reviews from our community

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Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (25)
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English first
Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed July 28, 2014

Just returned today from the Sleep Inn in Kenner. Had a very pleasant stay. Room was clean and attended to. Personnel were more than friendly! Airport shuttle was very prompt. About an eight min ride to and from airport. The breakfast is very good. No need to go anywhere else for breakfast. I'm a person that doesn't mind a lil walk. There are plenty of restaurants and stores within walking distance. Just be aware of traffic. Cabs to the French Quarter will run you a steady $33 there and back, which I already knew. Been there before and will definitely be back.

Stayed July 2014, traveled with friends
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
1 review
5 of 5 stars Reviewed July 15, 2014

I reserved a room here strictly for the convenience of travel but I was surprised by the staff. Absolutely THE NICEST PEOPLE EVER!!! Very accommodating, always a smile on their face. They have a shuttle service and go above and beyond to help the patrons. I would highly recommend Sleep Inn in Kenner LA to anyone!!! I will definitely make a return trip!!!

  • Stayed July 2014, traveled with friends
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robpatrick, General Manager at Sleep Inn New Orleans Airport, responded to this review, July 17, 2014
We would like to thank you for completing the survey regarding your recent stay at the Sleep Inn New Orleans Airport. We greatly appreciate your positive comments and we will share this with all our Staff. We also thank you for your loyalty to our Brand and we hope to be a part of your future travels to the Crescent City! Thank you,
Best regards,
Robert Hoey
General Manager
Sleep Inn New Orleans Airport
Kenner, La 70062
504-466-9666
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boutte, Louisiana
Top Contributor
61 reviews 61 reviews
7 hotel reviews
Reviews in 26 cities Reviews in 26 cities
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 2, 2014

I stayed here many times while visiting New Olreans. Other than one bad experience it was a good place to stay. Close to the city but close to NORCO where my husband was working. Free breakfast and a good price.

  • Stayed August 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robpatrick, General Manager at Sleep Inn New Orleans Airport, responded to this review, July 17, 2014
We would like to thank you for completing the survey regarding your recent stay at the Sleep Inn New Orleans Airport. We appreciate your feedback which enables our Staff to improve upon our service and enhance our product. Thank you for your loyalty to our Brand and we hope to be a part of you future travel plans to the Crescent City! Thank you,
Best regards,
Robert Hoey
General Manager
Sleep Inn New Orleans Airport
Kenner, La. 70062
504-466-9666
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 22, 2014

Well at first I was going to rate this place high but after the experience I just went through for checkout they get the lowest rating.

At first I was going to give this place the highest rating. The room and the hotel was very clean. The parking lot was kinda of small but was alright except for the idiots who couldn't park. The bed was super soft and was perfect.

Everything was great until on Sunday I get a call saying I needed to come down because I owed $67 more. When I went down the staff first said that I owed $67 because I stayed three nights and that I checked in on Friday night and here it was Sunday morning. A smart person would think that's only two nights but not this staff. Then they said oh well your card only charged you for one night. It's amazing what our world has given us today. I brought up the charge on my smartphone and for my credit card and showed them I was charged $134.54 for Sleep Inn. Then their story changed back to well you stayed three nights. I went back up to my room to change and get ready. When I went back down the staff they needed to call my bank. My bank stated the hotel charged me for $134.54. So the bank and the hotel said they will cancel my charge and start all over. So far an hour has been wasted. Then the staff stated the error was caused by the General Manager. The staff finally worked out the charge with my bank and I was finally able to leave.

Stayed June 2014, traveled solo
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robpatrick, General Manager at Sleep Inn New Orleans Airport, responded to this review, June 23, 2014
We regret that your experience at the Sleep Inn New Orleans Airport was not satisfactory. We appreciate your feedback Mr. Jack and though your comments can address the issues and correct, improve upon our service and deliver a "quality guest experience". We thank you for your loyalty to our Brand and we are extremely sorry for our unfortunate incident June 22, 2014. Thank you,
Best regards,
Robert Hoey
General Manager
Sleep Inn New Orleans Airport
Kenner, La. 70062
504-466-9666
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
CT
Top Contributor
77 reviews 77 reviews
10 hotel reviews
Reviews in 17 cities Reviews in 17 cities
36 helpful votes 36 helpful votes
4 of 5 stars Reviewed June 17, 2014

I selected this hotel because it offered breakfast, parking and convenience to MSY. The price was reasonable. I would stay there again if I was looking for these three things. There are more romantic places to stay in New Orleans but this worked out really well for us this trip.No complaints.

Room Tip: Not bad for an airport hotel. The price is reasonable for what you get.
See more room tips
  • Stayed June 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robpatrick, General Manager at Sleep Inn New Orleans Airport, responded to this review, June 23, 2014
On behalf of the hotel staff we would like to express our thanks for completing the survey and sharing your positive comments regarding your recent stay at the Sleep Inn New Orleans Airport.
Through your feedback our Staff can focus on those areas we need to improve upon our service and enhance our product. We wish to thank you for your loyalty to our Brand and hope we can be part of your travel plans when visiting the Crescent City in the future! Thank you,

Best regards,
Robert Hoey
General Manager
Sleep Inn New Orleans Airport
Kenner, La. 70062
504-466-9666
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Houma
1 review
4 of 5 stars Reviewed June 12, 2014

This was our fourth visit since January. Danielle at the front desk recognized us immediately. She was personable, friendly and accommodating. We had a couple special requests (i.e. extra towels, late check out, etc.) that she attended to immediately. Upon departure, we gave her a $10 tip. I don't know what this exceptional employee is getting paid, but she needs a raise. Only drawback was housekeeping seemed not to honor our late check out. They knocked twice on our door to see when we we going to be leaving.

  • Stayed June 2014
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
robpatrick, General Manager at Sleep Inn New Orleans Airport, responded to this review, June 23, 2014
We wish to thank you for your most positive comments regarding your recent stay at the Sleep Inn New Orleans Airport. We are especially proud of Danielle and her ability to deliver a quality"guest experience".... we will all share in this success. We also thank you for your loyalty to our Brand and hope we can be a part of your visits to the Crescent City in the future! Thank you,

Best regards,
Robert Hoey
General Manager
Sleep Inn New Orleans Airport
Kenner, La. 70062
504-466-9666
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Sleep Inn New Orleans Airport

Address: 2830 Loyola Dr, Kenner, LA 70062 (Formerly Motel 6 New Orleans Airport)
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #10 of 14 Hotels in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:2 star — Sleep Inn New Orleans Airport 2*
Number of rooms: 120
Official Description (provided by the hotel):
New Orleans airport property is 20 minutes from Bourbon St & French Quarter.This is a newly remolded with HD TVs , take a virtual tour you will not be disappointed. Easy on/off I-10 close to the things you want to see like the Superdome, Audubon Zoo, etc. Close to restaurants. Free parking, Free full hot Breakfast with frsh omlette station, Free internet. ... more   less 
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Also Known As:
Sleep Inn New Orleans Airport Hotel Kenner
Motel 6 Kenner
Motel Six Kenner
Kenner Motel Six
Kenner Motel 6

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