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“Fantastic Hotel. Great Service, friendly staff, clean, comfortable room” 5 of 5 stars
Review of Crowne Plaza Hotel New Orleans Airport

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Crowne Plaza Hotel New Orleans Airport
3.5 of 5 Hotel   |   2829 Williams Blvd, Kenner, LA 70062   |  
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Ranked #1 of 14 Hotels in Kenner
Certificate of Excellence 2014
Bossier City, Louisiana
1 review
“Fantastic Hotel. Great Service, friendly staff, clean, comfortable room”
5 of 5 stars Reviewed September 17, 2010

I travel frequently for business and this hotel is at the top of my list when travelling to New Orleans. The staff is extremely friendly, the hotel is meticulously clean, and the rooms are large and comfortable. You get more than what you pay for at this hotel. From the time I check in to the time I leave, the service is impeccable and the staff from the general manager on down to housekeeping makes you feel like you are the only guest in the hotel. There is a great bar for unwinding in the evening and at the restaurant the food has been 5 star quality. I highly recommend this hotel when planning any trip to New Orleans or if you are planning to fly out of New Orleans airport. They offer a free shuttle to and from the airport and it is a short 30 dollar cab ride to the french quarter which is what it would cost you just to park at any of the french quarterr hotels for one night.

  • Stayed September 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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378 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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richmond
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed August 1, 2010

It's hard to believe that any hotel charges for WIFI these days, especially one that charges $100+ per night. I got the feeling I was being gouged at every turn. This bunch needs to get with the times!

  • Stayed July 2010, traveled on business
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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atlanta
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed June 11, 2010

Stayed at this property twice in May 2010.

Hotel was very nicely renovated and rooms are very comfortable.

Hotel resturant was also very tasty. Food there was very good for a hotel resturant.

Front desk staff in the evening was not the friendliest group.

  • Stayed May 2010, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Manchester
Top Contributor
86 reviews 86 reviews
50 hotel reviews
Reviews in 42 cities Reviews in 42 cities
68 helpful votes 68 helpful votes
4 of 5 stars Reviewed June 4, 2010

Stayed at this hotel for only one night on a business trip.
Very good location for New Orleans airport with a speedy check in process.
Rooms spacious, clean and well furnished.
Air conditioning was effectual and reasonably quiet.
Good powerful showers with complimentary soap, shampoo and conditioner etc along with nice white towels of good quality.
Restaurant meal was good and served promptly, breakfast was also good.
Although don’t expect the range of choice you get in a British hotel, and give the toaster a good 10 minutes if you want your bread more than warm!
The coffee was drinkable and the staff happy to give you a refill.

Only down side was the lobby bar, the chap serving couldn’t cope with orders that contained more than three drinks, nor could he serve people in order.
Rather disappointing to have to strain to get his attention just to be served, however the particular night I stayed the hotel was very full with US Coastguard staff all on standby for the oil spill in the Gulf from the Deepwater Horizon accident.

Check out was painless and speedy even thought the lobby and reception area was very busy.

Great location for the airport but quite far out from the city. Expect a $40 cab ride down to Bourbon St.
All in all a good clean hotel with helpful staff.
Defiantly choose this one rather than the Radisson over the road.

  • Stayed May 2010, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Huddersfield, UK
Top Contributor
90 reviews 90 reviews
86 hotel reviews
Reviews in 70 cities Reviews in 70 cities
110 helpful votes 110 helpful votes
4 of 5 stars Reviewed May 22, 2010

I stayed about 6 hours at this hotel, arriving at 1.30am, and departing at 7.30am. It served purpose. Taxi ride from the airport was $15 plus tip. Check-in was fast. My Platinum status generated an offer to upgrade to the club level (pointless, no time) and free wireless internet. The room was windowless but of a decent size, clean, a huge and comfortable bed, marbled bathroom with nice toiletries. Saturday am breakfast started too late for me to have any, even though I had chosen this in the room rate.

An odd design for a Crowne Plaza: almost everything on the ground floor. Convenient for the airport, not so much for New Orleans itself.

  • Stayed May 2010, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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New York, NY
Top Contributor
62 reviews 62 reviews
33 hotel reviews
Reviews in 41 cities Reviews in 41 cities
31 helpful votes 31 helpful votes
3 of 5 stars Reviewed May 4, 2010

We stayed in two connecting rooms with both adults and children. There was no free wifi or breakfast. This is more of an adult hotel. There is a long walk to the lobby from many of the rooms. The hotel is very convenient to the airport and is very clean, but it is quite hard to find a trash can anywhere, and the ones in the room lack capacity. If you get a good deal, don't need any extras, and want a clean place to sleep for a night by the airport, this will do.

  • Stayed April 2010, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ann Arbor, MI
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed May 4, 2010

To celebrate our 10th wedding anniversary, my wife and I took a trip to New Orleans for Jazzfest. We got the Crowne Plaza by the Airport from Hotwire. It was a perfect stay... a nice king bed on a quiet floor. Clean, modern room with nice art on the walls. Service was friendly. Only issue was that there was a small depression in the bed by the window... not bad enough to complain. Overall, great visit and would tell friends to stay here when in town.

  • Stayed May 2010, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Additional Information about Crowne Plaza Hotel New Orleans Airport

Address: 2829 Williams Blvd, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#1 Business Hotel in Kenner
#1 Best Value Hotel in Kenner
#2 Family Hotel in Kenner
#3 Romantic Hotel in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Crowne Plaza Hotel New Orleans Airport 3.5*
Number of rooms: 292
Official Description (provided by the hotel):
Conveniently located to the Louis Armstrong International Airport in suburban New Orleans, the Crowne Plaza New Orleans Airport Hotel offers complimentary airport shuttle service. Relaxation is available at the outdoor saltwater pool. The Landing restaurant offers Creole cuisine and is open for breakfast, lunch and dinner. ... more   less 
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Also Known As:
Crowne Plaza Kenner
Holiday Inn Kenner
Kenner Holiday Inn

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