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“mo steel” 4 of 5 stars
Review of Hilton New Orleans Airport

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Hilton New Orleans Airport
3.5 of 5 Hotel   |   901 Airline Drive, Kenner, LA 70062   |  
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Ranked #8 of 15 hotels in Kenner
Miami, Florida
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
“mo steel”
4 of 5 stars Reviewed October 28, 2013

it was a perfect location for our group..directly across from airport..close to football field ..staff was very accommodating and helped as much as they could. the staff in the bar area was a little slow and didnt have a great deal of urgency but nonetheless they were nice..the breakfast was very good for our group as we had over 20 kids however they needed more staff/servers to clean tables and provide more utensils, cups, plates etc...

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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350 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (53)
Date | Rating
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English first
North Carolina, United States
1 review
5 of 5 stars Reviewed October 24, 2013

This hotel was great, the staff was excellent We felt welcomed. The breakfast was out of this world you must try the omelets they are cooked with love! The rooms were clean and comfortable. I thought noise might be an issue because we are near the airport. however, slept like a baby.

  • Stayed October 2013, traveled on business
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tyler, United States
1 review
4 of 5 stars Reviewed October 24, 2013

Great Location, Easy In- and Egress, Super Clean, Very Comfortable, Terrific Amenities; Our primary activities were in Kenner but we went to the French Quarter for play time and on a weekend with multiple activities occurring in the area and travel time was very reasonable. I recommend this hotel whether your "business" is in Kenner, New Orleans or any of the surrounding areas.

  • Stayed October 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Apopka, United States
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed October 24, 2013

We came to New Orleans for a wedding @ the French Quarter. The hotels in the French Quarter were astronomically priced (and honestly not that great..don't believe the smoke & mirrors on the online photos), so we went for the next best and nearest hotel. The price at the Hilton was perfect, the location was great...only about 17 minutes from the "Quarter". Clean. Friendly. There were also no crazy parking fees! In summary, the Hilton was affordable & clean...what more can you ask for.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tampa, Florida
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
4 of 5 stars Reviewed October 23, 2013

The hotel was decent enough, just wished I had stayed closer to downtown. The floor I was on was on could have used some paint and some tlc. The ice machine was broken on my floor. The frontdesk staff was very good and so was the waitstaff in the restaurant. We opted for the continental breakfast buffet and it was good. Overall the stay was pleasant. I stayed for 4 nights.

  • Stayed September 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mike W, General Manager at Hilton New Orleans Airport, responded to this review, November 11, 2013
Thank you for your review and thank you for your comments regarding our staff and breakfast. I sincerely apologize though for the non-operating ice machine on your floor and the need for some touch-up. Please know that we work daily refurbishing and improving all areas of our property to stay competitive and we appreciate your feedback. I hope we see you again so that we may have the pleasure of exceeding your expectations on your next stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New Orleans, United States
1 review
5 of 5 stars Reviewed October 23, 2013

Stayed two nights at the Hilton - New Orleans airport hotel with my family. Very satisfied overall. Hotel was in immaculate condition. Room was clean and comfortable. Bathroom could have had a little more room and was surprised there was no vent fan so mirror fogged up when showering. Tried calling front desk and housekeeping from room phone but could not. Despite these small inconveniences, I give this hotel a big thumbs up. Would definitely stay here again.

  • Stayed October 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service

Review collected in partnership with Hilton Hotels & Resorts

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Houston, Texas
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
Reviews in 19 cities Reviews in 19 cities
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed October 18, 2013

Stayed a Saturday night recently. We opted to eat Breakfast Buffet in the Hotel before we started our trip home . This was the worst selection of Breakfast foods I have seen recently. I am a Hilton HHonors member and have always expected more at their Hotels. The Buffet had a made to order
area but no one was there when the Restaurant opened that Sunday AM. Only the bare Breakfast essentials were offered. The price was also out of sight. I have had better in NYC location at lower price than here. Will never stay at this location again. Hotel Accomidations were fine but was turned off by the Breakfast Offering.

Room Tip: Think Twice before eating Breakfast here.
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  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hilton New Orleans Airport

Address: 901 Airline Drive, Kenner, LA 70062
Phone Number:
Location: United States > Louisiana > Kenner
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 15 hotels in Kenner
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hilton New Orleans Airport 3.5*
Reservation Options:
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Also Known As:
Hilton New Orleans Airport Hotel Kenner
Hilton Hotel Kenner
Hilton Hotel New Orleans Airport
Hilton Kenner
Kenner Hilton

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