That's right, bed bugs. Nasty biting blood suckers. We had never before been exposed
to the little varments, so initially weren't certain. Our stay was short (3 nights), but by our final morning we knew, bites around the ankles at first but by night three both my spouse and I were itching like mad nearly everywhere. Unfortunately, we checked out at 6 in the morning and I thought I'd call when I got home, ten hours of flying later I made the call. The desk answered, I said I was calling to report a bedbug problem, was put on hold for 10 minutes, then hung up on!
I wanted to give the hotel the room information but clearly they're not terribly interested. So now I even get to pay for ten minutes of long distance charges without cause. I should mention I also went online to the Hilton hotel site and emailed the information via guest services - no response there either.
Add to the bedbugs that you have to pay for WiFi and the coffee shop closes way to early to be useful and I'd not choose this hotel in future. BedBugs can be treated afterall, but hiking valuables to the front desk to put in a safe deposit box is a dated procedure that most hotels of this supposed calibre have addressed by adding in room safes.
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- Also Known As:
- Hilton New Orleans Airport Hotel Kenner
- Hilton Hotel Kenner
- Hilton Hotel New Orleans Airport
- Hilton Kenner
- Kenner Hilton