Upon arrival, everything looked ok, even though the price was too high for the area it was located in.
Around five PM the girls in the room next to us started having a party. They were screaming and listening to very loud music. Apparently the hotel thought this was no problem, because the noise went on for hours. Finally at 10 PM we had to ask the girls oureselves to turn the music down, which they did.
However the screaming continued for hours more. There were at least 6 girls staying in that room, which was ment for a maximum of 2 persons. Apparently the hotel didn't care about that either.
After hours of not sleeping, finally we tried to call the front desk so that they could handle the situation. But of course no answer there. We had to go over to the girls' room again, but of course, the rest of the night they weren't quiet either and we didn't get any sleep at all.
The worst part was that when we complained about it the next morning, the woman at the front desk didn't take our complaint serious at all. No appologies, and not even making the effort to look at us and listen to us. She kept staring at her computer and telling us with a huge attitude, that this was normal for a hotel.
Apparently it was normal for this hotel that you pay 67 dollars not to sleep the whole night and not to get any service at all.
This hotel was really America's Worst Inn. Don't go here if you value your night's rest.
PS. The rest of the staff was very nice and polite, just the lady the next morning at the front desk was really rude and should consider a different profession (nothing that has to do with contact with other persons)
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- Also Known As:
- Econo Hotel Kenner
- Kenner Best Inn
- Best Inn Kenner