My husband, child, and I took my mother to New Orleans for a vacation in March. We searched for a hotel with a two-room suite (or at least two adjoining rooms) so that we could all be together while still having some privacy from each other. In addition, since it was March and we had a little one with us, we wanted a hotel with an indoor heated pool. Both of these 'items' are nearly impossible to find in New Orleans. We finally found this hotel in Kenner. We weren't sure what to expect, but were pleasantly surprised when we checked in. Our two-room suite was quite spacious. Each bedroom, as well as the common sitting room, had a television (3 total in the suite), so that everyone was accomodated in regards to favorite programming. The bathroom was also a nice size. The first night, the indoor pool was cold (it appears the heating was not working), but they got that fixed by the next day. The room also came with a full breakfast every morning that included 'make-your-own' waffles, eggs, bacon, cereal, coffee, milk, donuts/biscuits, the works. But, the most surprising thing of all? Every night from 6pm-7pm, the hotel had a free happy hour! The happy hour had food (one night it was spagetthi, the next night was gumbo) and box wine/beer as well as non-alcoholic beverages like soda. It was awesome. The staff were incredibly friendly and helpful as well. Since we had a little one, we asked for juice at the happy hour, and they made sure to have some available for our child every night of our stay! We were so pleased with our stay that we personally spoke with the morning manager when we checked out to express how wonderful the experience was. We also recommended it to some friends who also need a two-room suite (again - something that is very challenging to find at a reasonable price when booking trips). The location is also perfect - we were very close to downtown New Orleans where the attractions were that we were visiting (roughly a 20 minute drive).
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thank you so very much for your kind review of the Comfort Suites Airport. We are so very pleased to know you and your family had a pleasant and enjoyable stay with us.
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Our staff strive in providing the best in customer service and to maintain our hotel for our guests such as yourselves.
We do hope you will re-visit us in the future when in the New Orleans area.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.