This property used to be a Day's Inn. It's now a Motel 6.
I booked a reservation from April 24-28 at this property and stayed the night of April 24. There is a sign at the reservations desk that says no refunds after ten minutes. Let that be your first warning.
Room was not clean: dust on counter tops throughout. Furniture old and broken: drawers would not slide in and out. Bathroom clean but toilet not bolted to floor: wobbled a bit. Basically the worst hotel I have stayed at. Below the quality that Motel 6 is supposed to represent.
Checked out morning of April 25. Hotel swiped card for a refund of the remaining three days. The receipt said refund, I saw a negative balance, and signed. But two positive transactions appeared on my credit card: one from the Motel 6 web site when I booked the reservation and another for the refund: charged for eight total days even though I spent one (and cancelled eight hours before 6:00 PM). I should mention this property has two different credit card terminals connected to two different card processors.
Got a customer satisfaction survey via email. Completed survey with low marks. Got a "we're sorry" letter from Motel 6 Corporate.
Upon receipt of the second charge, went to the contact us link on Motel 6's web site. Wrote about the dual charges and complained that this was fraud. Got a letter asking for the dual charge details. Sent the transaction identifiers, dates, and amounts. Received a "we're sorry, talk to the property manager" letter. By that time I had filed a dispute with my credit union and didn't see the point of contacting the manager once the transactions were refunded.
Bottom line: there is a reason this hotel is the cheapest in the New Orleans metropolitan area.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.