We stayed here the 2nd week in June. The parking lot was in total disrepair; however, they were in the process of fixing it. The outside pool was GREEN; however, once again they were in the process of fixing it. The air conditioner would stop working about 10:30-11:00 at night, almost EVERY NIGHT. The indoor pool area was not maintained properly, used Band-Aids lying around the hot tub, food containers, nasty towels, etc. Nor was the indoor pool or hot tub usable as they were both quite nasty. Also, we didn't check in until almost 5:00 pm and they still hadn't cleaned the room they gave us. Then the next room they moved us to had mold all over the bathroom ceiling.
The lobby is gorgeous and the staff were very nice and tried their best, but this "hotel" is in bad need of a makeover. Not to mention we were there with a group and was told that we got a good rate, only to hear other travelers come in without reservations and got their room for about $20 less per night.
All in all it could be a nice place if they cleaned it up significantly. And it would be nice for all hotels to put on their website when their pools, etc, are not usable during your stay period.
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- Also Known As:
- Quality Hotel Hammond
- Quality Inn And Conference Center