Have had to stay here after mandatory evacuations from Hurricane Isaac. The stay has been extended since we cannot return home, however, the weekly rate will not be extended to those of us being displaced from the storm. Many of us have lost over a week in salary and things are sure to get worse. There is no understanding from management to those of us suffering from this hurricane. I can understand their point, but while sitting in the breakfast area, many guest staying here had to listen to the day manager complain about having to work long hours during the storm (I wish I could work and get paid this week!) and complained about many of the guests staying in the hotel specifically. The comments were hurtful and unprofessional and should have not been spoken by a manager. Things are stressful in the area and some of us cannot even return to a home that we are not even sure is still there yet. The rudeness of this manager just made a terrible experience even worse!
I agree with a previous reviewer, Wifi cannot be accessed in some rooms, mine included. (even before the storm started) I do have to say that the maid service has been very nice and very considerate of those of us having to relocate our lives to this hotel, thank you to them!
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- Also Known As:
- Quality Hotel Hammond
- Quality Inn And Conference Center