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“Good” 4 of 5 stars
Review of BEST WESTERN Isabelle Court

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BEST WESTERN Isabelle Court
2.5 of 5 Hotel   |   17026 Highway 3235, Galliano, LA 70354   |  
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Stay 2X get $50 gift card
Ranked #1 of 4 Hotels in Galliano
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
2 helpful votes 2 helpful votes
“Good”
4 of 5 stars Reviewed January 17, 2013

I enjoyed my stay, from reservation to the front desk. It is one of the only hotels available in the area so I really had no choices to choose from other than Best Western Galliano. Will stay in future most likely.

  • Stayed January 2013, traveled on business
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service

Review collected in partnership with Best Western

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41 reviews from our community

Traveler rating
    14
    19
    5
    2
    1
See reviews for
3
1
Solo
0
35
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • English first
  • Any
English first
Mandeville, Louisiana, USA
1 review
4 of 5 stars Reviewed January 14, 2013

If you're on business in the area, this hotel privides good value for the money. The staff is friendly and helpful, the hotel itself is fine, rooms ok. The outdoor pool has been closed for repairs for the last 6 months, but the gym is open and adequate.


  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service

Review collected in partnership with Best Western

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gulf Shores, Alabama
Top Contributor
390 reviews 390 reviews
58 hotel reviews
Reviews in 129 cities Reviews in 129 cities
251 helpful votes 251 helpful votes
3 of 5 stars Reviewed November 18, 2012

I have stayed at every hotel in Galliano and the surrounding area and the Best Western is my second favorite. The hotel is comfortable and centrally located to everything in Galliano. The price is a little high but options are limited in Galliano anyway. The room itself is spacious and the bed is comfortable. There is a mini-fridge, microwave, tv, a couch and coffee table and the bathroom is a nice size with shower/tub. I had the continental breakfast which was surprisingly better than most standard hotel breakfasts. All rooms are non-smoking. There is also a pool but the weather was too cold to try it out. I have used it before on previous stays and found it relaxing. The hotel itself is a bit dated, but it does have ample parking and it's location makes it a plus. The staff was also very friendly and accommodating.

Room Tip: As this hotel caters to oil and gas workers try to get a room on the backside away from the parking...
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  • Stayed November 2012, traveled on business
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ruby P, HOTEL REPRESENTATIVE at BEST WESTERN Isabelle Court, responded to this review, November 20, 2012
Thank you for completing the survey regarding your recent stay at our property.

Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

If I can be of assistance in the future, please don't hesitate to contact me at 9853253800.

Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
San Clemente, California
Contributor
14 reviews 14 reviews
Reviews in 6 cities Reviews in 6 cities
10 helpful votes 10 helpful votes
1 of 5 stars Reviewed November 13, 2012

Having had many business trips to the area we stayed at the Best Western not once but twice. Should have learned the first time. A strong stale smoke smell one time and non-functioning toilet another time. Management was mediocre at best in dealing with anything. Stay in Houma and drive. Much better choices there.

  • Stayed October 2012, traveled on business
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ruby P, Representative at BEST WESTERN Isabelle Court, responded to this review, November 17, 2012
Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

If I can provide any assistance, please don't hesitate to contact me directly at 9853253800.


Sincerely,

19100 Property
Ruby Primeaux
BEST WESTERN Isabelle Court
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lafayette, Louisiana
Senior Reviewer
6 reviews 6 reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed February 7, 2012

This area is a hub for the oil and gas industry and offshore fishing so if you are working in the nearby area this hotel has the more comfortable beds but the hotel is showing age. The three hotels in this area Best Western, Holiday Inn Express, and Days Inn are all owned and operated by the same person!!! So expect the same service from each. If you are fishing in Grande Isle ,Fourchon Area plan ahead to get a cabin closer to the gulf as these hotels will fill up with oil field workers and fishermen and stay booked for several days.....

Room Tip: Call several days ahead......
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  • Stayed February 2012, traveled on business
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pensacola, FL
2 reviews
Reviews in 2 cities Reviews in 2 cities
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed July 11, 2006

The Best Western's rooms were nice and spacious. The bathrooms were spacious also. The continental breakfast was good and there was a big screen television mounted on the wall in the eating area which was really nice. The fitness center was small, but adequate.

We stayed for 3 nights and my daughter was really looking forward to spending time in the pool. The pool was NASTY!! The pool was filled with bugs and no one from the Best Western ever cleaned it. A couple of other guests attempted to clean the bugs out of the pool, but there were so many bugs in that pool, it was impossible. There were also bugs in our room. I can't tell you how many bugs I killed in our room during those 3 nights. Also, our room was not cleaned one of the days of our stay. The person at the front desk apologized and brought us clean towels and emptied out our trash cans.

We usually stay at the Day's Inn during our visits to Galliano, but we decided to give Best Western a try since it was new. I think we will return to Day's Inn for our future visits because their pool is always nice and clean and I have never had a problem with bugs in my room or getting my room cleaned there.

  • Stayed July 2006
    • 3 of 5 stars Value
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about BEST WESTERN Isabelle Court

Address: 17026 Highway 3235, Galliano, LA 70354
Phone Number:
Location: United States > Louisiana > Galliano
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Suites Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Galliano
Price Range (Based on Average Rates): $$
Hotel Class:2.5 star — BEST WESTERN Isabelle Court 2.5*
Number of rooms: 64
Reservation Options:
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Also Known As:
Best Western Galliano
Galliano Best Western

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